Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Emerging Store Manager

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Pharmacy Customer Service Associate

Company: Walgreens

Location: Galesburg, IL

Posted Jan 23, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and handling inventory. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and complete necessary training and certifications.

Tech Advisory and Delivery Manager

Company: Boston Consulting Group (BCG)

Location: Chicago, IL

Posted Jan 23, 2025

Boston Consulting Group (BCG) is a global consulting firm that specializes in business strategy, digital transformation, and technology. Founded in 1963, BCG pioneered business strategy and now helps clients with total transformation, blending digital and human capabilities. BCG Platinion, a subsidiary launched in 2000, focuses on deep technical expertise, achieving digital excellence for clients. As a manager, you'll lead complex project modules, develop specialized knowledge, and manage junior team members. The role requires expertise in digital transformation, data analytics, cloud infrastructure, and enterprise architecture. BCG offers competitive compensation, benefits, and a supportive work environment.

SR. Counsel, Digital Products, Data Analytics & Intellectual Property

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

The role involves providing legal advice and recommendations to executives and management across various business units, with a focus on technology transactions, product counseling, intellectual property, privacy, and security laws. The individual will structure and negotiate commercial agreements, collaborate with cross-functional teams, and maintain an understanding of Walgreens' digital product offerings and business goals. They will also leverage their legal expertise to mitigate business risks and contribute to financial decisions. The ideal candidate should have a Juris Doctorate, at least 5 years of post-bar legal experience, and Illinois bar membership.

Sports Director

Company: Area Scouts

Location: Chicago, IL / Remote

Posted Jan 23, 2025

Area Scouts is expanding its team and seeking experienced, self-motivated individuals with a background in coaching or playing various sports such as baseball, basketball, softball, football, volleyball, and lacrosse. The role involves working with youth athletes, maintaining relationships with local and national sports organizations, and conducting evaluations. The company emphasizes diversity, inclusion, and equal opportunity, and offers flexible full-time, part-time, temporary, internship, and contract positions with salary based on experience.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Chicago, IL

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Senior Staff Regulatory Specialist, Pharmaceuticals

Company: Stryker

Location: Cary, IL

Posted Jan 23, 2025

Stryker is seeking a Senior Staff Regulatory Affairs Specialist for a hybrid role in Cary, IL. The ideal candidate should be detail-oriented, collaborative, and business-oriented. They will prepare and author FDA INDs and NDAs, assess regulatory reporting mechanisms, and provide guidance to other departments. Stryker, a global medical technology leader, offers innovative products and services in various fields, impacting over 130 million patients annually. Benefits include comprehensive health and financial packages.

Pharmacy Intern Grad

Company: Walgreens

Location: Elgin, IL

Posted Jan 23, 2025

The job involves providing pharmacy consulting services, ensuring proper medication handling, and enhancing customer experience. Key responsibilities include engaging customers, resolving issues, and promoting healthcare services. The role also involves maintaining pharmacy operations, adhering to regulations, and managing staff. The ideal candidate should be willing to obtain a Pharm D degree and pharmacist licensure, and have experience in prescription dispensing and controlled substance laws.

Account Manager, RWE Clinical Trials Remote

Company: Walgreens

Location: Deerfield, IL

Posted Jan 23, 2025

Walgreens RWE Clinical Trials is hiring an Account Manager with business development, client management, and stakeholder management skills. The role involves driving the success of the Walgreens RWE Clinical Trials business segment, managing client accounts, and developing new business opportunities. The Account Manager will be responsible for achieving budgeted sales, client account development, and strategic account planning. They will also lead the proposal process, coordinate bid defense strategy, and close potential clients for clinical trials. The ideal candidate should have a scientific, sales, or marketing background with a focus on pharmaceutical/biotech, and a proven track record in developing business contacts.

Drive with Lyft - No Experience Needed

Company: Lyft

Location: Chicago, IL

Posted Jan 23, 2025

Lyft is offering a $700 bonus for new drivers in Chicago who complete 140 rides within the first 30 days. The company is also launching the Women+ Connect feature, aimed at enhancing the driving experience for women and nonbinary drivers. Lyft provides flexibility, with no hourly requirements and the option to cash out any time with Express Pay. Drivers can earn extra income, making it a great alternative to part-time, full-time, or seasonal jobs. No prior experience is needed, but transportation industry experience is beneficial.

Drive with Lyft - Features made for women + enby drivers

Company: Lyft

Location: Chicago, IL

Posted Jan 23, 2025

Lyft is offering a $700 bonus for new drivers in Chicago who complete 140 rides within the first 30 days. The company is also launching the Women+ Connect feature, aimed at enhancing the driving experience for women and nonbinary drivers. Lyft provides flexibility, with no hourly requirements and the option to cash out any time with Express Pay. Drivers can earn extra income, making it a great alternative to part-time, full-time, or seasonal jobs. No prior experience is needed, but transportation industry experience is beneficial.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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