Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Custodial Services Worker- McCormick Place

Company: Aramark

Location: Chicago, IL

Posted Jan 23, 2025

Aramark is seeking a self-motivated Custodial Services worker to maintain cleanliness and safety in their operations. The role involves adhering to safety procedures, cleaning assigned areas to high standards, and reporting maintenance issues. Previous experience in custodial work is preferred. Aramark offers competitive compensation, benefits including medical, dental, and retirement savings plans, and opportunities for career growth.

Staff Pharmacist FT

Company: CVS Health

Location: Upper Alton, IL

Posted Jan 23, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Sales Consultant

Company: CarMax

Location: Oakbrook, IL

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant. The role involves assisting customers in finding suitable vehicles, guiding them through the purchasing process, and maintaining records. CarMax values honesty, transparency, and relationship-building. The company offers competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required. Benefits include sick time, vacation time, and holiday pay.

Internal Compliance Auditor

Company: TransUnion

Location: Chicago, IL

Posted Jan 23, 2025

Construction Safety Occupational Safety and Health Specialist

Company: Leidos

Location: Park Ridge, IL

Posted Jan 23, 2025

Leidos NISC program is recruiting for an Occupational Safety and Health Specialist based in Des Plaines, IL. The role involves overseeing safety programs, conducting hazard assessments, and developing abatement plans. The ideal candidate should have a Bachelor's or Master's degree in Occupational Health and Safety, relevant experience, and FAA security clearance. Preferred qualifications include FAA experience, military aviation background, and safety professional certifications. Leidos offers competitive benefits and a diverse, inclusive workplace.

Food Service Worker

Company: Aramark

Location: Sterling, IL

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: McHenry, IL

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Edwardsville, IL

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Customer Service Representative

Company: TruGreen

Location: St. Charles, IL

Posted Jan 23, 2025

Branch Manager

Company: PNC

Location: Calumet City, IL

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Champaign, IL

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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