Guest Service Fundamentals Jobs in Chicago, IL

52,710 open positions · Updated daily

Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Center Medical Director (CMD)

Company: CSL

Location: O'Fallon, IL

Posted Jan 23, 2025

Planner Scheduler

Company: Flex

Location: Buffalo Grove, IL

Posted Jan 23, 2025

Risk Management - Asset-Backed Finance - Credit Risk Vice President

Company: JPMorgan Chase

Location: Chicago, IL

Posted Jan 23, 2025

JPMorgan Chase is seeking a Lead Credit Officer - Vice President within Wholesale Credit Risk of J.P. Morgan's Commercial & Investment Bank. The role involves managing the risk of and supporting the Securitized Products Group line of business. The successful candidate will independently analyze and approve loans, oversee a diverse portfolio of clients, and understand their business, evaluating and measuring risk. The position offers a challenging and rewarding environment, leveraging expertise to make a significant impact. Required qualifications include a quantitative degree, 5+ years of experience in commercial/corporate banking, and strong analytical skills.

Injection Molding Process Technician

Company: Jabil

Location: Schaumburg, IL

Posted Jan 23, 2025

PRODUCE/CLERK

Company: Kroger

Location: Villa Park, IL

Posted Jan 23, 2025

Full-Time Loss Prevention Supervisor

Company: Kohl's

Location: Niles, IL

Posted Jan 23, 2025

The job posting is for a Loss Prevention Supervisor role at Kohl's. The role involves improving company profitability by executing theft prevention strategies, conducting operational audits, and leading teams to reduce shortage. The ideal candidate should have strong communication skills, ability to work independently, and excellent attention to detail. Prior experience in Loss Prevention, security, law enforcement, or retail is preferred. The pay range is $19.50 - $30.25, with benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events.

Food Service Worker

Company: Aramark

Location: Freeport, IL

Posted Jan 23, 2025

The Food Service Worker role at Aramark involves assisting with food preparation, maintaining records, and ensuring high standards of quality and safety. The hourly rate ranges from $15.00 to $15.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Responsibilities encompass preparing food, maintaining cleanliness, adhering to food safety regulations, and coordinating with the manager. The role may require physical demands and use of PPE.

Personal Banker

Company: PNC

Location: Arlington Heights, IL

Posted Jan 23, 2025

PNC is seeking a bilingual Personal Banker for their Arlington Heights South branch in IL. The role involves strengthening customer relationships through proactive sales and service activities, managing customer experience, and collaborating with ecosystem partners to grow customer's share of wallet. The ideal candidate should have accountability, banking knowledge, client loyalty, customer experience, customer service, identifying opportunities, and leveraging technology skills. No degree is required, but 3+ years of experience is preferred. PNC offers comprehensive benefits including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, 401(k) with PNC match, and more.

SOC Manager

Company: Ascend Technologies

Location: Chicago, IL

Posted Jan 23, 2025

The SOC Manager role involves overseeing Security Operations Center (SOC) operations, leading a team of SOC analysts, and delivering cybersecurity services. Key responsibilities include team supervision, incident response, KPI tracking, and process improvement. The role requires at least 4 years of SOC experience and 2 years of team management experience. Essential skills include excellent communication, organization, time management, analytical skills, and leadership. Preferred skills include experience with Microsoft suite and a relevant degree. The starting compensation is $115,000. Ascend Technologies values diversity, equity, and inclusion, and the role requires commitment to client success, teamwork, integrity, accountability, transparency, and high-quality work in a fast-paced environment.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

Related Pages