Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

Financial Advisor - Career Change Opportunity

Company: Edward Jones

Location: Bloomington, IL

Posted Jan 23, 2025

Edward Jones is offering a career as a financial advisor, a role that involves partnering with clients to achieve their long-term financial goals. As a financial advisor, you'll develop and grow your own practice, supported by a robust network. The company values an inclusive environment and unique professional backgrounds. The role involves building relationships, understanding clients' needs, and creating personalized strategies. The compensation package includes paid training, salary for the first five years, and opportunities for commissions, profit sharing, and incentive travel. The company also offers comprehensive benefits and a culture of continuous improvement and professional development.

Senior Ultrasound Clinical Account Specialist - Chicago, IL - Biosense Webster, Inc.

Company: Johnson & Johnson

Location: Chicago, IL

Posted Jan 23, 2025

Johnson & Johnson is seeking a Senior Ultrasound Clinical Account Specialist for Biosense in Chicago, IL. The role involves providing technical and clinical product support for BWI diagnostic and therapeutic catheters and systems, with a focus on AcuNav™ and SOUNDSTAR™ catheters. The specialist will educate healthcare providers on product usage, identify sales opportunities, and collaborate with internal and external partners. The position requires a Bachelor's degree or equivalent experience, relevant certifications, and a valid US driver's license. Travel up to 40% is required. Johnson & Johnson values diversity, equity, and inclusion, and offers competitive benefits.

Entrepreneurial Agent Development Specialist - IL / IN

Company: The Auto Club Group

Location: Aurora, IL

Posted Jan 23, 2025

The Auto Club Group is currently hiring for a full-time Entrepreneurial Agent (EA) Development Specialist position. The role involves serving as a business consultant and partner to Entrepreneurial Agents, providing tactical and strategic support. Key responsibilities include assisting in the development and implementation of agency business goals, supporting the acquisition of new business, and ensuring agent productivity and growth. The successful candidate will also be responsible for building trust with assigned EAs and maintaining strong relationships with internal and external partners. The company offers a competitive salary, comprehensive benefits, and opportunities for professional development. Required qualifications include a valid driver's license, appropriate state licenses, and relevant work experience in insurance sales leadership and agent development.

Pharmacy Technician

Company: CVS Health

Location: Crystal Lake, IL

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Maintenance Utility Technician - Entry Level

Company: Kohl's

Location: Ottawa, IL

Posted Jan 23, 2025

The job posting is for a Utility Technician role at Kohl's, working Monday through Friday from 4p to 2a. The role involves maintaining and repairing equipment and machinery, monitoring and stocking as needed, completing daily cleaning checklists, performing diagnostics, troubleshooting, and operating power equipment. Additional responsibilities include assisting with repairs, preventative maintenance, and minor projects, as well as handling tasks like painting, changing light bulbs, and removing trash. The required skills include basic mechanical aptitude. Kohl's offers a range of benefits including work-life balance, health & wellness programs, savings & retirement benefits, insurance programs, and assistance for life events. The pay range is $18.05 - $23.45.

Manager Solution Consulting e-invoicing

Company: Thomson Reuters

Location: Chicago, IL

Posted Jan 23, 2025

Thomson Reuters is seeking a Solution Consultant for the global solutions team, based in the West region. The role involves managing a regional solutions team, acting as a go-to point for solutions staff, and having a 30/50% management and 50/70% hands-on/projects workload split. Responsibilities include managing training plans, workload, and ensuring staff have necessary tools and knowledge. The role also involves regular interaction with regional team members, first-line management tasks, and maintaining relevant data in commercial toolkits. Required qualifications include a minimum of 2 years of relevant experience, relationship-building skills, experience with large complex organizations, fluency in English and French, and professional services experience. The compensation package includes a base salary of $155,000 and a variable bonus of $25,000. Thomson Reuters offers comprehensive benefits, including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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