Guest Service Fundamentals Jobs in Chicago, IL

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Looking for Guest Service Fundamentals jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Chicago, IL area.

PRODUCE/CLERK

Company: Kroger

Location: Evergreen Park, IL

Posted Jan 23, 2025

Food Service Worker

Company: Aramark

Location: Rockford, IL

Posted Jan 23, 2025

Sr. Manager Client Services

Company: Thermo Fisher Scientific

Location: Chicago, IL

Posted Jan 23, 2025

The Client Services Sr. Manager position at Thermo Fisher Scientific in Mt. Prospect, IL, involves leading a team of Clinical Trials Project Managers and support personnel. The role is crucial in building positive customer experiences, setting strategies and goals, and fostering strong customer relationships. The manager will collaborate with various departments, participate in sales and marketing activities, and apply Good Manufacturing Principles. The ideal candidate should have a Bachelor's degree, MBA or Master's preferred, and 7+ years of dynamic business management experience. The company offers competitive compensation, benefits, and a culture that encourages innovation and career development.

Food Service Worker

Company: Aramark

Location: Joliet, IL

Posted Jan 23, 2025

The Food Service Worker at River Valley Juvenile Facility is responsible for supervising inmates in food preparation and tray assembly, ensuring meal and food items are prepared according to production plans. The role involves training workers, assigning tasks, and maintaining facility sanitation. The hourly rate ranges from $18 to $19.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Qualifications include being over 18, having at least one year of food prep experience, and the ability to obtain a food safety certification.

Theatre Team Member

Company: Cinemark

Location: Rock Island, IL

Posted Jan 23, 2025

Cinemark is offering a career opportunity with epic growth potential. Team Members create a welcoming environment, handle transactions, ensure movie presentations are of high quality, and maintain theatre cleanliness. They may also work cross-functionally as Ushers, Box Office, or Concessionists. Requirements include being at least 16, having basic food handling training, and being available for flexible hours. The role demands excellent customer service, teamwork, and physical stamina.

Merrill Financial Solutions Advisor - Chicago North Market

Company: Merrill

Location: Northbrook, IL

Posted Jan 23, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, is seeking a Financial Advisor. The role involves working with high-net-worth clients, identifying their needs, developing relationships, and preparing investment recommendations. Key responsibilities include leveraging technology for business growth, profiling clients for investment strategies, and building a sustainable book of business. The successful candidate will join the Advisor Development Program, receiving training and mentorship to become a successful independent financial advisor. Merrill values diversity and offers continuous training, professional development, and opportunities for growth. Required qualifications include Series 7 & 66 licenses, two years of financial service industry experience, and strong relationship-building skills.

Cook

Company: Sodexo

Location: Rolling Meadows, IL

Posted Jan 23, 2025

Maintenance Technician

Company: Advanced Technology Services

Location: Peoria, IL

Posted Jan 23, 2025

ATS, founded in 1985, is a global industrial maintenance company with operations in the US, Mexico, and the UK. They specialize in improving factory performance through expert-level break-fix and preventative maintenance. Key responsibilities include troubleshooting, repairing, and maintaining machinery, sourcing parts, and participating in continuous improvement activities. The role requires a high school diploma or equivalent, technical degree, and relevant experience. Proficiency in electrical, mechanical, fluid power, and control systems is essential. Physical demands include standing, walking, lifting, and working in a loud, potentially hazardous factory environment.

Area Quality Control Manager - Great Lakes

Company: CRH

Location: Elgin, IL

Posted Jan 23, 2025

Oldcastle Infrastructure, a CRH company, is seeking an Area Quality Manager. The role involves leading quality managers and technicians, ensuring compliance with standards and regulations, and implementing the OPI Quality Program. Key responsibilities include overseeing inspections, maintaining compliance documentation, conducting monthly QC meetings, and providing training. The ideal candidate should have supervisory skills, knowledge of quality methods, and ability to work on multiple projects. CRH offers competitive pay, benefits, and a diverse, inclusive culture. Requirements include NPCA PQS Certifications, ACPA Quality Certification, and ACI Field Grade 1 and Strength Certification.

RN - Home Health - Weekends

Company:

Location: Springfield, IL

Posted Jan 23, 2025

Enhabit Home Health & Hospice is currently seeking a Full-time weekend RN position. The role involves performing skilled nursing visits, coordinating client care, and acting as a point of contact for all disciplines involved in patient care. The company is known for its commitment to ethical and stable workplaces, offering ongoing professional development opportunities and competitive benefits. Qualified candidates must be currently licensed RNs with at least one year of clinical experience, a valid driver's license, and automobile liability insurance.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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