Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

View Details Apply on SimplyHired

SENIOR GRAPHIC DESIGNER - PRINT PRODUCTION ARTIST

Company: Standard Hotels Corporate

Location: New York, NY

Posted Oct 04, 2025

Oversee digital and web design projects, including UX, visual design, and technical execution. 5+ years of graphic design experience, including 1+ year in…

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Urologist - Keene

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Oct 04, 2025

View Details Apply on healthecareers.com
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OB/GYN - Maternal Fetal Medicine - Remote Physician - Mount Sinai Hospital - Manhattan, NY

Company: Mount Sinai Health System

Location: Manhattan, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Staff Pharmacist (30 hours/ Week) - Yonkers, NY

Company: Robert Jacobson Pharmacy

Location: Yonkers, NY

Posted Oct 05, 2025

Active pharmacist license in the state of practice. Collaborate with healthcare providers to develop and implement individualized medication plans..

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General and Concierge Pediatrics - Physician – Manhattan and Brooklyn, NY

Company: Mount Sinai Health System

Location: Manhattan and Brooklyn, NY

Posted Oct 05, 2025

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Chief, Pediatric Neurology

Company: Catholic Health

Location: West Islip, New York

Posted Oct 04, 2025

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Family Medicine Physician

Company: Yale New Haven Health System

Location: Rye Brook, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

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Headache Neurologist - Saint Lukes Marion Bloch Neuroscience Institute - Kansas City, MO

Company: Saint Luke's Health System

Location: Kansas City, Missouri

Posted Oct 04, 2025

View Details Apply on healthecareers.com

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

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Make every day exceptional as an Obstetrician Gynecologist (OBGYN).

Company: White Plains Hospital

Location: Westchester County, NY

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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