Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Retail Associate

Company: The National September 11 Memorial & Museum

Location: New York, NY

Posted Sep 02, 2025

Accurately process transactions, including cash and credit card payments, following all financial and organizational policies. Wear a museum-issued uniform.

Customer Service and Sales Representative

Company: Confidential

Location: Brooklyn, NY

Posted Sep 02, 2025

Acting as a trusted point of contact to advice customers on service offerings and develop effective solutions to meet their specific needs.

Planning and Inventory Analyst

Company: Haidilao Hot Pot

Location: New York, NY

Posted Sep 02, 2025

You will help to develop and execute short-term inventory position strategies and longer-term raw material demand planning for the business’ Supply Chain.

Project Manager or Project Manager II

Company: New York State Energy Research

Location: New York, NY

Posted Sep 03, 2025

Preferred: Master’s degree and 4 years of experience particularly in architecture, engineering, real estate, urban planning, or related field with a…

Upscale Executive Chef

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

You will be responsible for exceptional food service, customer service, and operations by managing all aspects of the kitchen, guest interactions, and catering…

Data Scientist III - Financial Crimes Modeling

Company: TD Bank

Location: New York, NY

Posted Sep 02, 2025

Provides thought leadership and/or industry knowledge for own area of expertise in own area and participates in knowledge transfer within the team and business…

Fine Dining Chef de Cuisine

Company: Goodwin Recruiting

Location: New York, NY

Posted Sep 01, 2025

Hire, train, schedule, and develop kitchen staff. The ideal candidate is not only highly skilled but also motivated to mentor others, maintain impeccable…

Porter

Company: OfCorsica

Location: New York, NY

Posted Sep 02, 2025

Maintain cleanliness of all guest-facing and staff areas, including dining rooms, restrooms, kitchen spaces, and back-of-house zones.

Brooklyn Area F02 Security Guard

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. We have F02 shifts available in Brooklyn, NY. GED or High School Diploma.

Commercial and Residential Plumber

Company: Senid Plumbing & Heating Corp.

Location: College Point, NY

Posted Sep 02, 2025

Collaborate with contractors, construction workers, electricians, and other professionals to ensure proper installation and functioning of plumbing systems.

Bronx Area - F80 Security Guards

Company: Winfield Security

Location: New York, NY

Posted Sep 01, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Executive Chef

Company: DO & CO

Location: Queens, NY

Posted Sep 02, 2025

Proficient in Microsoft Office (Excel, Word, Outlook); experience with kitchen management systems and reporting tools.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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