Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Special Instructor (SI) Educator - Early Intervention

Company: Bloomer Health

Location: New York, NY

Posted Aug 11, 2025

The *Special Instructor/Educator (SI)* can create their own schedule and workload based on personal availability and preferences.

Unarmed Security Officer (F02)

Company: Opus Operations

Location: Long Island City, NY

Posted Aug 11, 2025

Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

Influencer Marketing Manager, Amazon MGM Studios

Company: Amazon.com

Location: Culver City, CA

Posted Aug 11, 2025

Experience in influencer marketing, social media, marketing, or a related field. You are fluent in social marketing best practices and know how to collaborate…

Delivery Driver (Big Trucks, CDL preferred)

Company: Housing Works

Location: Long Island City, NY

Posted Aug 11, 2025

Valid, clean *NYS driver’s license* (CDL a *big plus*). Proven experience driving and maneuvering *large moving trucks* through tight NYC streets.

Carpenter/Painter

Company: Neiman Marcus

Location: New York, NY

Posted Aug 11, 2025

A Facility Engineer maintains equipment within their facility material handling equipment, general building maintenance, electrical, electrical controls and…

Data Analyst

Company: Lyft

Location: New York, NY

Posted Aug 11, 2025

Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards…

DCJS Certified Security Guard Instructor – General Topics

Company: Eagle Security & Protection Inc

Location: New York, NY

Posted Aug 11, 2025

Paid per class or per student, negotiable. Provide feedback and support to students to help them succeed. Maintain accurate DCJS-compliant training records,…

Retail Pharmacy Manager

Company: Echo Care Specialty Pharmacy

Location: Long Island City, NY

Posted Aug 11, 2025

This position leads front-end staff, maintains store standards, drives sales, and executes promotional strategies while ensuring compliance with company…

Pharmacy General Manager

Company: Honeybee Health

Location: Culver City, CA

Posted Aug 11, 2025

*Technology enablement:* Collaborate with product and engineering teams to ensure our tools support long‑term operational goals and deliver actionable analytics…

Unarmed Security Driver

Company: Quality Guard Services LLC

Location: New York, NY

Posted Aug 11, 2025

Must have a valid drivers license. Monitor surroundings when they are driving and waiting for our clinicians. Must have a clean driving record.

Security Guard – High-End Retail Store

Company: A2A Security

Location: Manhattan, NY

Posted Aug 11, 2025

*Be the face of security:* Welcome customers and guests while projecting a polished, professional image. Submit your *resume* along with a copy of your *valid…

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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