Guest Service Fundamentals Jobs in New York City, NY

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Looking for Guest Service Fundamentals jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the New York City, NY area.

Director, Data Scientist - Apollo/Card Data

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A PHD in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 4…

Care Experience Representative – Cantonese Required (Full-Time or Part-Time)

Company: Healthcare Agency

Location: Flushing, NY

Posted Aug 11, 2025

Supports compliance and enhances patient experience by completing high-volume outbound calls for a home care company. Highly organized with attention to detail.

Sales Associate

Company: ksubi

Location: New York, NY

Posted Aug 11, 2025

Have experience in apparel, driving sales and achieving results. Merchandise benefits (discount) and uniform allowance. Full US working rights required.

Executive Protection Specialist / Driver

Company: Society Staffing

Location: New York, NY

Posted Aug 11, 2025

Valid U.S. work authorization and driver’s license. Minimum 2-3 years of professional driving experience, ideally for private families or high-profile…

Principal Associate, Data Scientist - Transaction Intelligence

Company: Capital One

Location: New York, NY

Posted Aug 11, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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