Guest Service Fundamentals Jobs in Other US Location
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Senior Machine Learning Engineer - Conversational Experience
Company: Canva
Location: Other US Location
Posted Jan 22, 2025
Canva, a design platform, is seeking a machine learning software engineer with extensive industry experience. The role involves building and deploying machine learning models, collaborating on solutions to enhance the user experience, and mentoring team members. The Conversational Experience group aims to transform user interaction through innovative conversational AI solutions. Canva offers a range of benefits including equity packages, inclusive parental leave, and a wellbeing allowance.
Project Manager
Company: Bold Business
Location: Other US Location
Posted Jan 22, 2025
Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards, and collaborating with various teams to streamline workflows and support growth goals.
Software Engineer (Golang) - ProcessOut - Integrations
Company: Checkout.com
Location: Other US Location
Posted Jan 22, 2025
Checkoutcom is a global company offering flexible payment solutions to enterprises like Samsung, Deliveroo, and Adidas. They are building a payment orchestration platform, ProcessOut, which powers many large brands. They are looking for a Junior Software Engineer to join their Backend team and work on their merchant-facing platform. The ideal candidate should have at least 1 year of software development experience, knowledge of web-related tech, and be able to communicate with third-party API providers. The role involves working within the Integration team, contributing to services and architecture, and cooperating with the Product team on new features.
Customer Success Manager
Company: Freshworks
Location: Other US Location
Posted Jan 22, 2025
Freshworks, a California-based company, is seeking a Customer Success Manager for their London team. The role involves acting as a strategic consultant and trusted advisor to midmarket and enterprise customers, ensuring customer satisfaction and retention. The ideal candidate should have at least 7 years of experience in a B2B environment, with a background in Solution Engineering or similar consultative roles. They should be comfortable presenting technology solutions, proactively growing customer relationships, and influencing change in complex organizations. Freshworks offers a comprehensive benefits package, including company-funded insurance, pension scheme, learning budget, fitness budget, free yoga classes, cycle to work scheme, company-funded lunch, employee assistance program, 25 days of annual PTO, and discounted tax support services. Freshworks is committed to diversity and equal opportunity in the workplace.
Backend Engineer, (Java) Print, Growth (Open to remote across ANZ)
Company: Canva
Location: Other US Location
Posted Jan 22, 2025
Canva Print is seeking a software developer to build scalable features, tools, and frameworks for their customers. The role involves designing, developing, and deploying solutions, working closely with cross-functional teams, and communicating effectively with product managers and engineers. The ideal candidate should be comfortable working in Canva's core technology environment, which is Java-based and uses both relational and NoSQL databases. Experience with AWS, Docker, AB testing, and experiment-driven development is a plus. Canva offers equity packages, inclusive parental leave, and a flexible work environment. The company is looking for someone who can contribute to their mission of scaling up rapidly and bringing Canva designs into the real world.
Technology and Innovation - Salesforce Associate Director
Company: Riveron
Location: Other US Location
Posted Jan 22, 2025
Riveron, a business advisory firm backed by Kohlberg & Company, is seeking an experienced Salesforce professional to lead the delivery of complex Salesforce solutions across multiple clouds. The role involves managing a team of Salesforce professionals, driving strategic and operational aspects of project delivery, and ensuring alignment of technical solutions with business objectives. The ideal candidate should have a deep understanding of the Salesforce ecosystem, strong leadership abilities, and a proven track record of delivering large-scale multicloud Salesforce projects. They should excel in an agile environment, possess excellent communication skills, and have a strategic mindset that aligns Salesforce solutions with long-term business objectives.
Staff Quality Engineer - Cypress
Company: Matillion
Location: Other US Location
Posted Jan 22, 2025
Matillion, a data productivity cloud company, is expanding its global presence with a new office in Hyderabad, India. They are seeking passionate, high-integrity individuals to join their growing business, specifically Staff Quality Engineers for Team Green. The role involves mentoring junior team members, designing quality frameworks, advocating for testing excellence, and fostering collaboration within cross-functional teams. The ideal candidate should have proficiency in end-to-end testing of SaaS applications, experience in developing test automation tools, deep understanding of the software development life cycle, and proficiency in Java, JavaScript, and cloud technologies.
Lead Software Engineer - Site Reliability
Company: Freshworks
Location: Other US Location
Posted Jan 22, 2025
Freshworks is a global company based in San Mateo, California, offering affordable, quick-to-implement software for businesses to enhance customer and employee experiences. Their suite includes Freshdesk, Freshservice, and Freshchat. They have been recognized by reputable sources like CNBC, Forbes, and TrustRadius. The job description involves writing scripts for DevOps tasks, integrating with tools, managing user accounts, performing Linux administration, designing CICD pipelines, setting up monitoring and logging solutions, and more. Qualifications include extensive experience with programming, Linux, Git, CICD tools, IaC tools, Kubernetes, cloud computing, and database administration.
Customer Support Manager - APAC
Company: Sensor Tower
Location: Other US Location
Posted Jan 22, 2025
Sensor Tower is hiring a Customer Support Specialist for a hybrid role in Tokyo. The role involves providing expert support to customers, identifying their needs, and resolving technical issues. The ideal candidate should be fluent in Japanese and English, have at least 35 years of experience in a customer-facing role, and possess excellent communication and problem-solving skills. Sensor Tower offers a flexible work environment, competitive benefits, and a commitment to equal employment opportunity.
Customer Support Specialist
Company: Red Points
Location: Other US Location
Posted Jan 22, 2025
Red Points is a leading solution for companies to combat counterfeits, piracy, impersonation, and distribution abuse. They offer a scalable and cost-effective platform, with over 1000 companies relying on them. The company is seeking a Customer Support Specialist to ensure clients have a seamless experience. The role involves addressing customer inquiries, providing operational support, collaborating with teams to resolve technical issues, and gathering customer feedback for product improvement. The company offers a friendly, diverse work environment, top-notch health insurance, flexible working hours, and various benefits.
Project Manager
Company: Bold Business
Location: Other US Location
Posted Jan 22, 2025
Bold Business, a US-based midsized Business Processing Outsourcing firm, is seeking an experienced Project Manager to lead the transformation of their business operations through automation, process optimization, and AI integration. The ideal candidate should have strong technical expertise in automation tools, a passion for using technology to elevate business processes, and proven ability to manage multiple complex cross-functional projects. Key responsibilities include managing and executing projects, leading AI training programs, developing sophisticated dashboards using Power BI, and collaborating with the Recruiting team to support Sales hiring goals. The role reports directly to the Head of Global Sales and CEO.
Technology and Innovation - Associate Director - Technical
Company: Riveron
Location: Other US Location
Posted Jan 22, 2025
The job posting is for a TechnoFunctional Program Manager role that involves driving the successful implementation, integration, and continuous optimization of business applications such as SAP NetSuite and Salesforce. The ideal candidate should have extensive experience in ERP systems, system integration, data migration, and managing cross-functional teams. They should also have hands-on experience with Salesforce CRM and a deep understanding of business processes across finance, supply chain, manufacturing, and HR. The role involves leading end-to-end implementation of business applications, overseeing ongoing optimization, managing integrations between ERP systems and other platforms, and collaborating with the Salesforce team to design and implement integrated solutions. The candidate will also partner with business leaders to understand their needs and convert them into actionable ERP requirements, manage relationships with senior leaders, and lead user training and adoption efforts.