Guest Service Fundamentals Jobs in Other US Location
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Sr. Project Engineer
Company: Aspen Technology
Location: Other US Location
Posted Dec 30, 2024
AspenTech is seeking experienced individuals for a global role in SCADA project engineering. The Project Engineer, Sr. Engineer role is responsible for engineering delivery of solutions using AspenTech's Digital Grid Management (DGM) products to leading utilities worldwide. The role involves end-to-end delivery of SCADA, EMS, DMS, and SIS projects using the monarch platform. The candidate should have a good understanding of utility use cases and be able to assess technical requirements, evaluate risks, and identify mitigation plans.
Technical Support Manager
Company: bloXroute
Location: Other US Location
Posted Dec 30, 2024
The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.
Sr. Associate HR Shared Services
Company: Sutherland
Location: Other US Location
Posted Dec 30, 2024
Sutherland is seeking a reliable and organized Human Resource Specialist or Sr. Associate HR Generalist to join their group of driven and hardworking individuals. The role involves professionally responding to employee queries, maintaining employee files, and working with various HR personnel. The qualifications require a college degree or 14 years of HR experience, knowledge in various HR areas, excellent communication skills, and proficiency in Microsoft Office tools. The company offers a competitive salary, additional health and life insurance, generous annual leave, and world-class on-the-job training.
Talent Development Senior Specialist
Company: Procore Technologies
Location: Other US Location
Posted Dec 30, 2024
Procore is seeking a Talent Development Senior Specialist to join their team in EMEA and APAC regions. The role involves coordinating and facilitating key Talent Development programs, including Procore's virtual new hire orientation program. The successful candidate will have 4+ years of HR or project management experience, strong facilitation skills, and excellent communication and interpersonal skills. The role requires working in a fully virtual environment and maintaining program materials. The company offers benefits and perks to employees.
Quality Assurance Engineer
Company: Sutherland
Location: Other US Location
Posted Dec 30, 2024
Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing them with a unique value proposition through market-leading technology and business process excellence. Sutherland has created over 200 unique inventions across AI and other critical technologies. They offer a seamless as-a-service model, providing new keys for businesses' businesses, people, and customers. The company brings together human expertise and artificial intelligence to develop digital chemistry, unlocking new possibilities and enduring relationships.
SME
Company: Sutherland
Location: Other US Location
Posted Dec 30, 2024
Sutherland is a company that specializes in artificial intelligence, automation, cloud engineering, and advanced analytics. They work with iconic brands worldwide, providing market-leading technology and business process excellence. Sutherland has created over 200 unique inventions and offers a seamless as-a-service model. They tailor proven formulas to fit each company's unique DNA, bringing together human expertise and artificial intelligence to develop digital chemistry.
Sr Problem Manager, Quality Incident Management & Analytics (QIMA)
Company: Light & Wonder
Location: Other US Location
Posted Dec 30, 2024
Light and Wonder is seeking an experienced Problem Manager to join their team and help drive the quality strategy for organizational field incidents. The role involves triage, oversight, and closed-loop resolution of field quality concerns, ensuring timely resolution, root cause analysis, and implementation of preventative measures. The candidate should have a Bachelor's degree in Business Management, Computer Information Systems, Engineering, or a related field, along with 5+ years of experience in Problem Management, preferably in a senior or advanced role with a strong emphasis on data analytics. Gaming experience is desirable, and ITIL Certification is a plus. The role requires excellent problem-solving skills, attention to detail, analytical mindset, strong communication and interpersonal skills, and the ability to adapt to changing priorities and manage multiple tasks in a dynamic environment.
Supervisor, Region Operations
Company: Brightspeed
Location: Other US Location
Posted Dec 30, 2024
Brightspeed is a company reimagining the way people live, work, play, and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, their vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers. They are looking for an experienced Supervisor Region Operations to join their team and manage technicians in specific service areas, providing quality residential and business communications services, and promoting and selling Brightspeed products and services while providing a service experience that exceeds customers' expectations.
Runner Experience Representative (German Speaker)
Company: Brooks Running
Location: Other US Location
Posted Dec 30, 2024
The text describes the culture and values of Brooks Sports, emphasizing their commitment to movement, innovation, and customer success. The B2C Customer Experience Representative German Speaker role is detailed, requiring customer service skills, language proficiency, and familiarity with Brooks' SOPs and processes.
Technical Support Manager
Company: bloXroute
Location: Other US Location
Posted Dec 30, 2024
The job posting is for an experienced Technical Support Manager at bloXroute. The role involves managing a team of Technical Support Engineers, working closely with users to understand their needs and help them maximize the value of bloXroute products and services. The manager will lead and mentor the team, assess and implement new customer support tools, and continuously improve technical support processes. The manager will also manage and escalate technical solutions to Engineering teams and maintain clear documentation of technical issues and solutions. The role requires 5+ years of experience as a Technical Support Manager, proven management skills, understanding of blockchain networks, and excellent communication skills.
Business Development Specialist, Korea
Company: Jane Street
Location: Other US Location
Posted Dec 30, 2024
The text is about hiring an experienced Business Development Specialist based in Hong Kong to work with external partners and help develop a strategy for the Korea market. The role is people-focused, requiring building and maintaining relationships, traveling, and representing the firm externally. The ideal candidate should have 5+ years of experience in an exchange-facing role, a solid understanding of the Korean market, and fluency in Korean and English.
Field Support Engineer
Company: Aspen Technology
Location: Other US Location
Posted Dec 30, 2024
The text describes the role of Customer Support Engineers at AspenTech, who provide ongoing support to complex Operations Technology OT systems, expand their technical knowledge, and contribute to better customer service. The ideal candidate should have a Bachelor's degree in Electrical, Computer, or Software Engineering, and relevant work experience. The role requires excellent customer management skills, communication and writing skills, and the ability to work on multiple projects in a fast-paced environment.