Guest Service Fundamentals Jobs in Other US Location
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Engineering Intern (Mechanical/Machining/Fabrication) - Summer 2025
Company: BAE Systems, Inc.
Location: Other US Location
Posted Jan 30, 2025
The Engineering Intern will work with the Mechanical Engineering Design team in Southern Maryland, designing and fabricating installation kits for electronic equipment on US Navy vessels. The position requires a high school diploma, at least two years of college coursework in Mechanical Engineering, proficiency in CAD software, mechanical aptitude, and the ability to use hand tools. The role is temporary, with no monetary relocation assistance, but eligible for benefits like a 401k savings plan, medical benefits, and insurance. BAE Systems, the employer, is an equal opportunity employer offering inspired work in defense intelligence and security solutions.
Sales Account Manager
Company: Burkhart
Location: Other US Location
Posted Jan 30, 2025
Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.
Head of Customer Success, LATAM
Company: Qualtrics
Location: Other US Location
Posted Jan 30, 2025
Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.
SaaS Customer Success Manager
Company: Fortune Brands Home & Security
Location: Other US Location
Posted Jan 30, 2025
Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They are seeking a SaaS Customer Success Manager for their Master Lock cLOTO Connected Lockout Tagout solution. The role involves onboarding new customers, creating training resources, and collaborating with clients to maximize satisfaction. The ideal candidate should have a Bachelor's degree, 5+ years of experience in customer success, technical implementations, onboarding, training, or sales engineering in a B2B SaaS environment, and excellent communication skills. The company offers competitive benefits and is committed to diversity and inclusion.
Enterprise Training Manager, Developer
Company: BigCommerce
Location: Other US Location
Posted Jan 30, 2025
BigCommerce is seeking an Enterprise Training Manager Developer with 4+ years of experience in software development, enterprise customer service, content creation, or technical training. The role involves customizing and delivering high-quality global developer training, conducting scoping calls with customers, and managing training action plans. The ideal candidate should have experience training software developers, be fluent in programming languages, and have knowledge of BigCommerce API and eCommerce. The company values diversity, equity, and inclusion, and offers a supportive work environment.
Sales Team Lead (ACT)
Company: Helpware
Location: Other US Location
Posted Jan 30, 2025
Helpware is a global technology company specializing in customer experience and operational support. The Sales Team Lead role involves identifying and qualifying sales opportunities, maintaining active engagement with leads, and partnering with Account Executives. The role requires a minimum of 2 years of contact center team leadership experience and involves managing agents, ensuring client partnerships, and achieving sales quotas.
Program Specialist II
Company: EVERSANA
Location: Other US Location
Posted Jan 30, 2025
EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.
Senior Payroll Specialist
Company: Remitly
Location: Other US Location
Posted Jan 30, 2025
Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Payroll Specialist. The role involves overseeing regional payroll functions, ensuring compliance with regulations, and maintaining accurate payroll records. The ideal candidate will have 3 years of experience in Payroll Processing or Payroll Accounting, a Bachelor's degree in a relevant field, and experience in global payroll. Workday payroll experience is a plus. The company offers a range of benefits including a rice allowance, transportation allowance, paid vacation, medical, dental, and vision insurance, and more. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.
Analytics Engagement Manager - Life Sciences
Company: Definitive Healthcare
Location: Other US Location
Posted Jan 30, 2025
Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.
Customer Experience Analyst
Company: Granicus LLC
Location: Other US Location
Posted Jan 30, 2025
Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.
Partner Quality Lead
Company: Remitly
Location: Other US Location
Posted Jan 30, 2025
The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.
Project Coordinator - Modernization
Company: BAE Systems, Inc.
Location: Other US Location
Posted Jan 30, 2025
BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.