Guest Service Fundamentals Jobs in Other US Location

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Looking for Guest Service Fundamentals jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Other US Location area.

Engineering Intern (Mechanical/Machining/Fabrication) - Summer 2025

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

The Engineering Intern will work with the Mechanical Engineering Design team in Southern Maryland, designing and fabricating installation kits for electronic equipment on US Navy vessels. The position requires a high school diploma, at least two years of college coursework in Mechanical Engineering, proficiency in CAD software, mechanical aptitude, and the ability to use hand tools. The role is temporary, with no monetary relocation assistance, but eligible for benefits like a 401k savings plan, medical benefits, and insurance. BAE Systems, the employer, is an equal opportunity employer offering inspired work in defense intelligence and security solutions.

Sales Account Manager

Company: Burkhart

Location: Other US Location

Posted Jan 30, 2025

Burkhart Dental Supply is seeking a Sales Account Manager in the DallasFort Worth area. The ideal candidate should be an ambitious professional and self-starter. The company offers a competitive base salary of $60k-$90k, comprehensive benefits, and opportunities for career growth. The role involves providing expert advice on dental merchandise, equipment, and service, with a focus on merchandise and small equipment sales. Success in this role is measured by meeting sales goals, growing sales, ensuring full-service utilization, and providing exceptional client experience. The position requires a Bachelor's degree, 4 years of outside sales experience, and the ability to travel frequently. Burkhart Dental Supply is a family-owned company with a strong commitment to integrity, knowledge, and client success.

Head of Customer Success, LATAM

Company: Qualtrics

Location: Other US Location

Posted Jan 30, 2025

Qualtrics is seeking a Head of LATAM Customer Success to lead a team of 30+ Technical Success Managers. The role involves building and leading teams, solving complex business problems, and ensuring top-tier customer management. The ideal candidate will have 16+ years of professional experience, 7+ years of people leadership, and a proven track record of building scalable business operations. The role offers opportunities for growth, mentorship, and a high-performing, collaborative work environment. Qualtrics values work-life integration, offering perks like office events, wellness reimbursement, and a comprehensive benefits package.

SaaS Customer Success Manager

Company: Fortune Brands Home & Security

Location: Other US Location

Posted Jan 30, 2025

Fortune Brands Innovations Inc. is a leading innovation company focused on creating smarter, safer, and more beautiful homes. They are seeking a SaaS Customer Success Manager for their Master Lock cLOTO Connected Lockout Tagout solution. The role involves onboarding new customers, creating training resources, and collaborating with clients to maximize satisfaction. The ideal candidate should have a Bachelor's degree, 5+ years of experience in customer success, technical implementations, onboarding, training, or sales engineering in a B2B SaaS environment, and excellent communication skills. The company offers competitive benefits and is committed to diversity and inclusion.

Enterprise Training Manager, Developer

Company: BigCommerce

Location: Other US Location

Posted Jan 30, 2025

BigCommerce is seeking an Enterprise Training Manager Developer with 4+ years of experience in software development, enterprise customer service, content creation, or technical training. The role involves customizing and delivering high-quality global developer training, conducting scoping calls with customers, and managing training action plans. The ideal candidate should have experience training software developers, be fluent in programming languages, and have knowledge of BigCommerce API and eCommerce. The company values diversity, equity, and inclusion, and offers a supportive work environment.

Sales Team Lead (ACT)

Company: Helpware

Location: Other US Location

Posted Jan 30, 2025

Helpware is a global technology company specializing in customer experience and operational support. The Sales Team Lead role involves identifying and qualifying sales opportunities, maintaining active engagement with leads, and partnering with Account Executives. The role requires a minimum of 2 years of contact center team leadership experience and involves managing agents, ensuring client partnerships, and achieving sales quotas.

Program Specialist II

Company: EVERSANA

Location: Other US Location

Posted Jan 30, 2025

EVERSANA is a global company with over 7000 employees, committed to creating and delivering next-generation commercialization services to the life sciences industry. They prioritize improving patient lives and embrace diversity in backgrounds and experiences. The Program Specialist II role involves providing dedicated support to patients and doctors for activities related to benefit coverage, reimbursements, denials, and general inquiries. The ideal candidate should have excellent communication skills, be detail-oriented, and able to work independently and as part of a team. Preferred qualifications include customer service, patient assistance, reimbursement, pharmacy benefit management, and medical billing experience.

Senior Payroll Specialist

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

Remitly, a company dedicated to transforming lives through trusted financial services, is seeking a Senior Payroll Specialist. The role involves overseeing regional payroll functions, ensuring compliance with regulations, and maintaining accurate payroll records. The ideal candidate will have 3 years of experience in Payroll Processing or Payroll Accounting, a Bachelor's degree in a relevant field, and experience in global payroll. Workday payroll experience is a plus. The company offers a range of benefits including a rice allowance, transportation allowance, paid vacation, medical, dental, and vision insurance, and more. Remitly is committed to nondiscrimination and creating an inclusive environment for all employees.

Analytics Engagement Manager - Life Sciences

Company: Definitive Healthcare

Location: Other US Location

Posted Jan 30, 2025

Definitive Healthcare is a SaaS company that transforms data analytics into healthcare commercial intelligence. They help clients identify market opportunities and people to shape the future of healthcare. Their platform enables new paths to commercial success. The company values diversity and inclusion, as evidenced by their DefinitiveCares program and employee affinity groups. They have been recognized as a best place to work for five years in a row. The Analytics Engagement Manager role involves understanding client needs, identifying data-driven solutions, and ensuring customer success with their Atlas AllPayer Claims asset.

Customer Experience Analyst

Company: Granicus LLC

Location: Other US Location

Posted Jan 30, 2025

Granicus is a global leader in customer engagement and experience technology for the public sector, offering comprehensive cloud-based solutions for communications, government website design, meeting and agenda management, records management, and digital services. The company serves over 500,000 government professionals and 300 million opt-in subscribers, powering almost 30 billion digital interactions annually. Granicus aims to strengthen relationships between government and residents by simplifying interactions and communicating critical information. The Customer Experience Analyst role involves developing data-driven insights for Government Experience Cloud customers, supporting accurate scoping, profitable delivery, quality assurance, and ongoing growth of accounts. The ideal candidate should have 1+ years of experience in related fields, strong quantitative research skills, and experience in report building from multiple databases. The role requires excellent organization skills, a passion for process and business systems, and the ability to excel in a remote environment.

Partner Quality Lead

Company: Remitly

Location: Other US Location

Posted Jan 30, 2025

The Partner Quality Lead role at Remitly involves managing relationships with external partners, ensuring smooth disbursement operations, and driving continuous improvement in customer experience. Key responsibilities include acting as a primary point of contact for external partners, collaborating with internal teams, monitoring and addressing operational issues, and optimizing partner performance. The ideal candidate should have 3+ years of experience in financial services, exceptional communication skills, strong attention to detail, and proficiency in data analysis.

Project Coordinator - Modernization

Company: BAE Systems, Inc.

Location: Other US Location

Posted Jan 30, 2025

BAE Systems, a leading defense contractor, is hiring Project Specialists to work on industrial construction projects. The role involves monitoring projects, identifying risks, and coordinating overall execution. The ideal candidate should have a background in industrial construction programs, strong attention to detail, and computer proficiency. BAE Systems offers competitive pay, comprehensive benefits, and opportunities for professional growth.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals positions by seniority?
Entry‑level agents earn between $28,000 and $38,000 annually, with bonuses up to $3,000 for exceptional service. Mid‑level roles, such as senior front desk supervisors, range from $38,000 to $55,000, plus performance incentives. Senior positions like Guest Relations Managers command $55,000 to $80,000, plus profit‑sharing or commission structures tied to guest satisfaction metrics.
What skills and certifications are required for success in Guest Service Fundamentals?
Core skills include hospitality management, conflict resolution, and bilingual communication. Proficiency in PMS (e.g., Opera, Cloudbeds), CRM tools (Zendesk, Salesforce), and mobile booking apps (HotelTonight, Airbnb) is essential. Certifications such as the Certified Hospitality Executive (CHE) or the Service Excellence Certificate (SEC) enhance credibility, while language certifications (e.g., DELF, TOEFL) broaden marketability.
Is remote work available for Guest Service Fundamentals roles?
While many positions require on‑site presence, virtual concierge and remote reservation support roles are growing, especially for 24/7 call centers and mobile‑first brands. Remote roles typically involve using cloud‑based PMS, chat‑bot management, and real‑time data dashboards, allowing agents to serve guests from anywhere.
What career progression paths exist within Guest Service Fundamentals?
Starting as a front desk agent, professionals can advance to Guest Service Supervisor, then to Guest Relations Manager, and ultimately to operations or executive positions such as Director of Guest Experience or VP of Guest Services. Each step adds responsibility for team leadership, strategic guest‑experience initiatives, and cross‑department collaboration.
What industry trends are shaping the future of Guest Service Fundamentals?
Key trends include AI‑powered chatbots for instant guest inquiries, mobile‑first booking and check‑in experiences, data analytics for personalized service, and sustainability‑focused guest engagement. Brands are investing in integrated guest‑experience platforms that combine PMS, CRM, and real‑time feedback loops to deliver hyper‑personalized stays.

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