Guest Service Fundamentals Jobs in Remote

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Looking for Guest Service Fundamentals jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the Remote area.

Technical Support Specialist - Level 2

Company: DoseSpot

Location: Remote

Posted Feb 01, 2025

DoseSpot, a PE-backed startup specializing in electronic prescribing software, is seeking a Technical Support Specialist Level 2. The role involves providing secondary support, technical ownership of new customer integrations, and resolving complex technical cases. The ideal candidate should have 2+ years of technical software/IT support experience, proficiency in programming languages like C++, Python, HTML, CSS, and SQL databases. The company offers a remote work environment, flexible schedule, generous leave package, medical benefits, 401k match, and a compensation range of $70K - $77K.

Training Specialist

Company: Movemedical

Location: Remote

Posted Feb 01, 2025

Movemedical is a company with a highly rated culture, aiming to solve a significant problem in the healthcare industry through innovative medical device planning and supply chain solutions. They are seeking a consummate learner-educator to design and revamp training materials, create educational content, and deliver training classes to internal and external audiences. The ideal candidate should have 2+ years of relevant experience, knowledge of learning theories, and proficiency in various tools such as Articulate Rise 360, Prezi, Camtasia, Adobe Captivate, Illustrator, and Photoshop. The company offers a competitive salary, flexible PTO, pay for fitness activities, a stipend for a home workspace, and a comprehensive benefits package. They emphasize a collaborative, humble, and growth-oriented team culture.

Team Lead, Knowledge Management Operations

Company: Oscar Health

Location: Remote

Posted Feb 01, 2025

Oscar Health is seeking a Team Lead for Knowledge Management Operations. The role involves managing team performance, driving operational improvements, and hiring/managing team members. The ideal candidate should have 3+ years of experience with a knowledge management system, 2+ years in operations or customer service, and 2+ years of direct people management experience. The position offers competitive pay, employee benefits, and opportunities for professional growth. Oscar Health values diversity and inclusivity, and the role requires strong communication skills and the ability to work with teams in multiple locations.

Portfolio Manager (US Remote)

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is seeking a Portfolio Manager for their Video and Software Portfolio and Business Operations team. The role involves ensuring new VampS offers are viable, profitable, and align with the overall business unit strategy. The Portfolio Manager will work cross-functionally with various teams to execute the strategy effectively. They will also look across the wider SMVC product offerings to understand overlaps or gaps, set offer guidelines, and drive improvements. The ideal candidate should have a Bachelor's degree with 8+ years of related experience, strong understanding of financial cost models and business plans, and excellent communication skills. The role offers a base salary range of $98,100 to $196,200 USD, along with comprehensive benefits.

Solution Engineer

Company: Onit

Location: Remote

Posted Feb 01, 2025

The Solution Engineer at Onit will provide advanced technical support, troubleshoot complex issues, collaborate with internal teams, and contribute to continuous improvement initiatives. The role requires 3+ years of experience in advanced customer support, proficiency in Ruby and Python, understanding of programming fundamentals, and excellent communication skills. Prior experience in integrations, business process automation, and Liquid templating language is a plus. A Bachelor's degree in Computer Science, MIS, or a related discipline is preferred.

System Technologist IV - East Region

Company: Motorola Solutions

Location: Remote

Posted Feb 01, 2025

Motorola Solutions is a global leader in professional mobile communications systems, focusing on mission-critical digital mobile communication systems for government and public safety. The company is seeking a candidate with extensive experience in LMR RF systems, radio communications, and IT systems. The role involves providing technical support, configuring and optimizing complex communication systems, and delivering knowledge in RF systems, standard telephony, and packet switching techniques. The ideal candidate should have a Bachelor's degree or equivalent experience, be proficient in Microsoft Office products and Motorola Radio Programming Software suite, and have excellent communication skills. The position requires extensive travel and a valid driver's license.

Technical Support Team Lead

Company: Mogli

Location: Remote

Posted Feb 01, 2025

Mogli Technologies is seeking a highly motivated and experienced Technical Support Team Lead. The ideal candidate should have a strong understanding of web-based technologies, excellent communication skills, and a continuous learning mindset. The role involves leading daily case support hours, partnering with the Technical Support Manager to optimize processes, managing complex technical escalations, and providing real-time technical guidance to team members. The company offers comprehensive benefits and is committed to diversity, equity, and inclusion.

Senior Sales Executive, Enterprise Accounts

Company: MelodyArc

Location: Remote

Posted Feb 01, 2025

MelodyArc, a rapidly growing tech innovator, is seeking a Senior Sales Executive to drive revenue growth by targeting potential enterprise customers. The role involves leading negotiations, closing complex deals, and ensuring client satisfaction. The ideal candidate should have 10+ years of direct sales experience, a proven track record in managing high-value enterprise deals, and exceptional communication skills. In-depth knowledge of AI, CX SaaS, and customer service solutions is preferred. The compensation includes a base salary of $225k-$275k, equity, and commission. The role offers an opportunity to define sales motion and go-to-market strategies in a fast-paced environment.

Technical Account Manager

Company: Appspace, Inc.

Location: Remote

Posted Feb 01, 2025

Appspace is seeking a Strategic Technical Account Manager with a strong technical background and excellent communication skills. The role involves managing client relationships, providing technical consultation, problem resolution, solution implementation, client education, performance monitoring, risk mitigation, continuous improvement, and cross-functional collaboration. The company offers competitive benefits, flexible work schedules, remote work opportunities, and a casual dress work environment. Appspace is committed to creating a diverse and inclusive workplace.

Lead Product Owner - Disability Digital

Company: MetLife

Location: Remote

Posted Feb 01, 2025

The Product Owner for the Disability Digital Team will be responsible for enhancing and supporting MyBenefits and MetLink platforms, ensuring a world-class user experience. Key responsibilities include developing a deep understanding of disability and absence claims processing, prioritizing a backlog of items to improve data accuracy and self-service capabilities, and driving higher NPS and customer satisfaction scores. The role involves working closely with various teams, seeking feedback, and continuously improving processes. The salary range is $80,000 - $130,000 with comprehensive benefits.

Assistant Manager Facilities

Company: MetLife

Location: Remote

Posted Feb 01, 2025

The role involves overseeing daily security operations, ensuring compliance with health and safety regulations, managing a security guard force, implementing ISO certifications, vendor management, maintenance management, budgeting, and emergency preparedness. The company, MetLife, is a leading financial services provider recognized for its commitment to empathy and creating a confident future.

DoD Security Accreditations Specialist

Company: Second Front Systems

Location: Remote

Posted Feb 01, 2025

Second Front Systems 2F is seeking a DoD Security Accreditation Specialist to join their mission-driven team. The role involves preparing software accreditation packages, reviewing the Risk Management Framework, and creating associated administrative requirements. The position requires US citizenship due to government contract requirements. The ideal candidate will have familiarity with NIST 80053 or FEDRAMP, OSCAL Compliance Automation & Implementation Experience, and a strong interest in national security. The company offers competitive benefits including healthcare, 401k, wellness perks, equity incentive plan, and flexible paid time off.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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