Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Account Executive - Mid Market, Public Sector

Company: Sprout Social

Location: USA

Posted Dec 17, 2024

Sprout Social is seeking a highly motivated tech-savvy Account Executive to join their growing enterprise sales team. The ideal candidate will have strong business acumen and a passion for delivering exceptional customer value. The role offers a competitive on-target earnings (OTE) of $135,000 USD annually, along with benefits such as insurance, flexible paid time off, high-quality equipment, wellness initiatives, education and development opportunities, and a corporate social responsibility program. The role requires an office setting in Chicago's Loop or downtown Seattle.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Dec 17, 2024

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building relationships with high-revenue high-potential accounts, guiding them through complex challenges, and celebrating their wins. The company is revolutionizing API management and aims to make application development easier, better, and accessible to more people. The ideal candidate should have 7+ years of experience in a technical customer-facing role, strong understanding of software development APIs and web technologies, and proven experience managing high-value accounts.

Solution Architect Leader - AWS

Company: TTEC Digital

Location: USA

Posted Dec 17, 2024

TTEC Digital is seeking a Solution Architect Leader to join their AWS Partner Practice. The role involves leading a team of solution architects, driving technical strategy, and collaborating with clients, partners, and internal teams to design cutting-edge solutions in the cloud and CX innovation space. The candidate should have 10+ years of experience in solution architecture, proven leadership skills, deep expertise in the AWS ecosystem, and the ability to articulate technical concepts to business leaders.

Application Support Engineer

Company: Gemini

Location: USA

Posted Dec 17, 2024

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. They offer a wide range of crypto products and services for individuals and institutions in over 70 countries. Their mission is to unlock the next era of financial creative and personal freedom. They have a flexible hybrid work policy for employees in the US and believe it increases productivity through more in-person collaboration where possible. They are establishing themselves as the industry leading exchange for institutional trading of digital assets and are looking for a full-time Application Support Engineer to join their team.

Customer Support Specialist

Company: Abridge

Location: USA

Posted Dec 17, 2024

Abridge is a healthcare technology company that uses AI to transform patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. They are committed to delivering exceptional products and services, and are looking for a Customer Support Specialist to join their rapidly growing team.

Member Concierge

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Member Concierge to join their team. The position involves enhanced coordination between members and providers for Virtual Physical Therapy and Fall Prevention services. The Member Concierge will verify program eligibility, complete assessments, obtain member payment responsibilities, coordinate appointment scheduling, and provide technical support. The role requires remote work with a stable internet connection and company-provided technology equipment. The Member Concierge will also handle intake navigation services, administrative support, and manage time to ensure calls are answered within required time frames.

Staff Software Engineer, AI Products

Company: Rad AI

Location: USA

Posted Dec 17, 2024

Rad AI, a healthcare AI company, has raised $80+ million in funding, closed on series B financing with Khosla Ventures, Gradient, Google's AI fund, and ARTIS. They have formed a partnership with Google to collaborate on generative AI for healthcare. Their AI is used by over 13% of radiology groups and healthcare systems, including Kaiser Permanente and HCA Healthcare. They are recognized as one of the most promising healthcare AI companies. They are looking for a Software Engineer to join their AI product team.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 17, 2024

The text describes a career at Sedgwick, a company that values its colleagues and offers a positive work environment. The role of a Claims Examiner involves analyzing complex claims, ensuring timely resolution, and maintaining professional client relationships. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Customer Success Enablement Manager

Company: Glia

Location: USA

Posted Dec 17, 2024

Glia is seeking a CS Enablement Manager to create and administer onboarding programs for their post-sale organization and design ongoing training programs to drive customer adoption and retention of their technology. The ideal candidate should have experience in Customer Success organizations and enablement support, strong project management skills, and the ability to work cross-functionally. Glia offers stock options, a competitive salary, professional development support, and a positive work environment.

Product Owner - Advanced Analytics

Company: Mindex

Location: USA

Posted Dec 17, 2024

Mindex is seeking a highly motivated Product Owner for their Advanced Analytics platform. The role involves driving the vision for smarter decisions in the K12 education sector and beyond. The candidate will work closely with engineering teams to translate complex requirements into actionable solutions and identify growth opportunities. The role requires a strategic thinker with strong communication and analytical skills.

Program Manager - Talent and Performance Management

Company: StackAdapt

Location: USA

Posted Dec 17, 2024

StackAdapt is a remote-first company seeking a Program Manager in Talent and Performance Management to lead the center of excellence for performance management, talent planning, and organizational effectiveness. The successful candidate will stay updated on external best practices in Talent Management, Organizational Development, and Learning and Development. They will iterate on and implement global employee talent and performance management processes, work with cross-functional teams to implement competency frameworks and job architecture, and partner with Talent Development to build enablement materials for employee development.

Dir., Legal & Business Affairs

Company: Platform Science

Location: USA

Posted Dec 17, 2024

Platform Science is an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They value thoughtful actions, empathy, resiliency, and creativity. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurances, AD&D and life insurance, 401k plan, paid vacation, sick leave, holidays, and six weeks of paid parental leave. The estimated base salary for this role is between $161,086 and $240,000.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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