Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

AI Engineer II

Company: Kraken

Location: USA

Posted Dec 09, 2024

Kraken is a mission-driven company with a focus on crypto values and the global adoption of crypto. They are looking for an AIML Engineer II to contribute to the development of AI platforms for task automation, intelligent task planning, and human-AI collaboration. The role requires experience in building and deploying ML systems, strong Python programming skills, and familiarity with workflow orchestration tools and container orchestration tools.

Product Manager

Company: Tekmetric

Location: USA

Posted Dec 09, 2024

Tekmetric is seeking a Product Manager to lead the development and growth of their SaaS product for auto repair shops. The role involves defining and prioritizing product features, managing the product backlog, and collaborating with cross-functional teams. The company values entrepreneurship, open-mindedness, and a focus on people and success.

Senior Account Executive - Mid Market Payroll & HR Solutions

Company: Restaurant365

Location: USA

Posted Dec 09, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They offer a unique, centralized solution and emphasize empowering team members to produce top results. The Senior Account Executive for Mid Market Payroll and HR Solutions will sell the R365 Workforce Solution and related products, manage the sales cycle, and maintain accurate pipelines and forecasts. The role requires strong sales skills, HCM industry experience, and knowledge of restaurant operations and technology. The position offers a salary range of $100,000 - $120,000 + commission, comprehensive medical benefits, 401k with matching, equity options, unlimited PTO, and company holidays.

Product Onboarding Specialist

Company: Teikametrics

Location: USA

Posted Dec 09, 2024

The role of a Product Onboarding Specialist at Teikametrics involves acting as a concierge for new customers, delivering a tailored whiteglove onboarding experience, and ensuring customers are set up for long-term success. The candidate should have a bachelor's degree in Marketing or Business, 3+ years of experience in Customer Success or Product Onboarding, and strong understanding of ecommerce advertising. The company offers competitive cash, a robust benefits package, generous stock option packages, remote-friendly work, and unlimited paid vacation policy.

Senior Lead, Measurement & Attribution - Models

Company: StackAdapt

Location: USA

Posted Dec 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They empower digitally-focused companies to deliver outcomes and exceptional campaign performance every day. The company was founded with a vision to be more than an advertising platform, its a hub of innovation, imagination, and creativity. The role of Senior Lead of Solutions Measurement and Attribution involves working on projects and partnerships aimed at improving platform and campaign performance against industry benchmarks and peers. The candidate should have 3-5+ years of relevant experience driving projects and building solutions within Measurement Attribution and Performance.

Global Sector Leader

Company: CloudFactory

Location: USA

Posted Dec 09, 2024

The text describes a leadership role in a leading AI company, focusing on strategic planning, account management, revenue growth, and customer success. The role requires a deep understanding of clients' industries and business challenges, as well as expertise in aligning AI-driven solutions to create measurable value. The Global Sector Leader will be a key advisor, strategist, and relationship builder, ensuring high customer satisfaction, driving revenue growth, and collaborating with internal teams to deliver exceptional service.

Junior Cloud / Backend Web3 Engineer

Company: Premia

Location: USA

Posted Dec 09, 2024

Premia is a decentralized finance (DeFi) protocol specializing in options trading and swap aggregation for cryptocurrency assets. It aims to provide a trustless and noncustodial platform for users to trade and earn. The Premia Interface and Archetype Interface are powered by the Premia Protocol, offering deep liquidity and unparalleled capital efficiency. Joining Premia means being part of a team dedicated to revolutionizing digital asset exchange.

Director, CRM

Company: The Athletic

Location: USA

Posted Dec 09, 2024

The Athletic is a digital sports media company that aims to bring true sports fans closer to their favorite athletes, teams, and leagues. They serve a diverse audience seeking immersive storytelling and a likeminded community. Founded in 2016, they have a global team of over 600 creators covering more than 250 professional sports and collegiate teams across the US, Canada, and the UK. The company has produced thousands of in-depth reports and over 120 podcasts. The role of the CRM leader is to drive subscriber growth, engagement, and retention, and solidify The Athletic as the best sports news destination.

Senior AI Engineer

Company: Kraken

Location: USA

Posted Dec 09, 2024

Kraken is a mission-driven company with a focus on crypto values and the global adoption of crypto. They are looking for an experienced Senior AI Engineer to join their AI Platform team and work on building cutting-edge GenAI solutions for the quickly growing and evolving crypto industry.

Senior Software Engineer, Experimentation

Company: Mozilla

Location: USA

Posted Dec 09, 2024

Mozilla Corporation is seeking a new engineer to join their Nimbus team, which focuses on automated experimentation and feature delivery for all products and platforms. The role involves designing and building robust scalable systems, helping to reimagine content personalization, participating in mentoring, and being accountable for service operation. The candidate should have at least 4 years of professional experience in software engineering, Python or Rust, and experience with API design and development. Mozilla values diversity, equity, and inclusion and offers a comprehensive benefits package.

Customer Success Manager - Digital

Company: Vercel

Location: USA

Posted Dec 09, 2024

Vercel offers a Frontend Cloud service for developers to build, scale, and secure web applications. They are looking for a Customer Success Manager Digital to manage customer interactions, provide product knowledge, and ensure customer satisfaction. The role requires technical knowledge, customer engagement skills, and the ability to work across time zones. The compensation package includes a great salary, stock options, healthcare, flexible time off, and remote-friendly work.

Director - Customer Experience & Education

Company: UpGuard

Location: USA

Posted Dec 09, 2024

UpGuard is seeking a Customer-Driven Director of Customer Experience and Education to lead the development and execution of their self-service and customer education function. The role will create a scalable customer-centric self-service model and robust education programs to empower customers to get the most out of their products. The Director will also own strategic initiatives that enhance the customer experience, aligning closely with Product, Sales, and Customer Success teams.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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