Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Lead Service Delivery Manager

Company: Bloomreach

Location: USA

Posted Dec 05, 2024

Bloomreach is a leading Commerce Experience Cloud that empowers brands to deliver personalized customer journeys. They offer a suite of products for true personalization and digital commerce growth, including Discovery, Content, Engagement, and more. The company serves over 850 global brands and has recently raised $175 million in funding. The Lead Service Delivery Manager role involves managing external projects, creating project plans, managing implementation projects, and facilitating customer meetings. The ideal candidate has 7+ years of relevant experience, a BABS degree in a technical or business field, and strong presentation, written, and verbal communication skills.

Enterprise Account Manager

Company: PriceSpider

Location: USA

Posted Dec 05, 2024

PriceSpider is a company that aims to revitalize the buyer's journey and help people reconnect with brands they love. They focus on providing a human touch to commerce, serving the best brands worldwide, and valuing diversity and inclusion. The company offers a remote job as an Enterprise Account Manager, responsible for driving commercial strategy, sales, and revenue growth. The role requires 35 years of B2B sales experience, preferably in a SaaS solution-based environment, and a proven track record of meeting or exceeding sales quotas. The company offers benefits such as flexible work arrangements, a 401K match, medical, dental, and vision insurance, paid parental leave, a technical stipend, professional development programs, and wellness programs.

Director - CRM

Company: The Athletic Media Company

Location: USA

Posted Dec 05, 2024

The Athletic is a digital sports media company that aims to bring true sports fans closer to their favorite athletes, teams, and leagues. They serve a diverse audience seeking immersive storytelling and a likeminded community. Founded in 2016, they have major operational hubs in several cities and employ over 600 creators. Their newsroom has produced in-depth reports, podcasts, and other premium content. The role of the CRM leader is to drive subscriber growth, engagement, and retention, and solidify The Athletic as the best sports news destination.

(Senior) Production Risk Engineer

Company: Counterpart

Location: USA

Posted Dec 05, 2024

This job description is for a Production Risk Engineer at Counterpart, a company that empowers small business owners to grow with confidence. The role involves risk analysis, distribution of products, and collaboration with engineering, design, data, and operations teams. The ideal candidate should have 48 years of underwriting experience, a network of brokers, and expertise in specialty liability products. The company offers fully remote workplace, unlimited vacation, stock options, and professional development reimbursement.

Bodily Injury Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 05, 2024

The text highlights the caring and supportive culture of Sedgwick, where employees are valued and have opportunities for growth and development. The role of a Bodily Injury Claims Examiner is described, which involves analyzing and processing claims, negotiating settlements, and communicating with claimants and clients. Sedgwick is an Equal Opportunity Employer and offers a comprehensive benefits package.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Dec 05, 2024

Safe Haven Security is seeking an Inside Sales Manager to join their growing team. The role involves managing and growing networked relationships with industry vendor partners, maintaining and exceeding minimum personal sales requirements, and providing real-time coaching and call shadowing. The company offers a competitive weekly base salary, uncapped commissions, overrides, monthly performance bonuses, and health benefits. The candidate will undergo a 3-week mandatory sales management training at the company's corporate headquarters in Kansas City, Missouri.

Content Strategist

Company: Zowie

Location: USA

Posted Dec 05, 2024

Zowie is a company that specializes in AI solutions for customer experience. They aim to help businesses connect faster, personalize better, and solve smarter. Their AI agents handle 12 million conversations monthly, providing rapid support, speaking the brand's voice, and driving customer loyalty. They are looking for a Content Strategist to join their team and create a comprehensive content strategy, including blogs, ebooks, webinars, email copies, podcasts, and video scripts. The ideal candidate should have strong writing skills, extensive experience in creating content plans, and understanding of SEO best practices.

Staff AI Product Engineer

Company: Modernhealth

Location: USA

Posted Dec 05, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. Modern Health is looking for an AI Product Engineer to join their small but nimble AI team to deploy responsible AI within the Modern Health ecosystem.

Enterprise Account Executive - Coursera for Business

Company: Coursera

Location: USA

Posted Dec 05, 2024

The Enterprise Solutions team at Coursera serves global organizations, aiming to increase global access to a world-class education. As an Enterprise Account Executive, you'll focus on surpassing sales quotas, driving revenue growth, and consulting with prospective customers. The role requires 4+ years of experience selling Enterprise SaaS solutions, overachieving sales targets, and traveling to customer meetings. Coursera offers competitive pay, benefits, and potential for variable pay and equity.

Software Architect

Company: ‎ConnectWise

Location: USA

Posted Dec 05, 2024

The Software Architect is responsible for developing high-quality innovative software in compliance with coding standards. They work in partnership with cross-functional teams to ensure timely completion of software deliverables. The role involves operational plans, product development, support to engineering teams, communication with leadership, design and delivery of large-scale production services, debugging, managing engineering standards, participation in testing, shaping architectural visions, evaluating codes, maintaining understanding of current technologies, and leading teams on best practices.

Director of Product Management

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

The text is a job description for a Director of Product Management position at Evolve, a fast-growing vacation rental platform. The company is seeking an ambitious and innovative product leader with experience in building and coaching teams, driving product vision, and influencing cross-functional collaboration. The role involves creating product vision, strategies, and frameworks, as well as managing a team of Principal and Senior Product Managers. The company values data-driven decision making, collaboration, and continuous learning. The role is based in one of Evolve's approved locations in the US, with the option to work remotely in Colorado.

Senior Product Manager

Company: Evolvevacationrental

Location: USA

Posted Dec 05, 2024

Evolve is a growing travel company seeking a Senior Product Manager to create compelling strategies and roadmaps for their products. The ideal candidate is experienced, analytical, and able to form strong partnerships. The company offers competitive compensation, comprehensive benefits, and a culture of collaboration, care, and responsibility.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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