Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Sales Account Manager

Company: Ghost

Location: USA

Posted Oct 19, 2024

Ghost is a private B2B marketplace that helps top global brands expand their distribution. The company is backed by top VC firms and is one of LA's fastest-growing startups. As an Account Manager, you'll build and manage relationships with buyers, helping them maximize the value of the platform.

Senior Project Manager

Company: Everstream Analytics

Location: USA

Posted Oct 19, 2024

Everstream is looking for a strategic project manager to lead projects supporting customer growth, retention, and loyalty. The ideal candidate has 6+ years of B2B SaaS experience, strong project management skills, and excellent communication and organizational skills.

Data Analyst - Business Intelligence

Company: Privia Health

Location: USA

Posted Oct 19, 2024

The job description is for a Data Analyst Business Intelligence at Privia Health, a technology-driven national physician enablement company. The role involves working with cross-functional teams to deliver data-driven insights to stakeholders, designing and developing reports, and supporting complex operational analyses.

Product Owner, IVR & Chat

Company: Brightspeed

Location: USA

Posted Oct 19, 2024

Brightspeed is a company that provides fast and reliable internet connections and aims to accelerate the upgrade of copper to fiber optic technologies. They are looking for a Product Owner IVR amp Chat to lead the development and launch of portfolio products and platforms.

Environmental Planning Project Manager

Company: AECOM

Location: USA

Posted Oct 19, 2024

AECOM is a global infrastructure consulting firm that delivers professional services throughout the project lifecycle. They are seeking an Environmental Planning Project Manager to be based in Fresno, CA. The position involves overseeing project planning, execution, and delivery, and requires a strong understanding of project management principles, scope, schedule, and budget.

Staff Accountant/Bookkeeper

Company: Kaizen CPAs + Advisors

Location: USA

Posted Oct 19, 2024

Kaizen CPAs + Advisors is a family-owned business that provides accounting and financial services to small businesses. They are looking for a Staff Accountant to join their team, who will be responsible for preparing financial statements, managing clients, and providing customer service.

Performance Specialist

Company: Taskrabbit

Location: USA

Posted Oct 19, 2024

The Performance Specialist role focuses on improving customer service metrics in a region. The role involves analyzing data, identifying trends, and creating actions to improve performance. The job requires strong analytical and problem-solving skills, as well as coaching and feedback skills.

Manager, L1 Triage

Company: Cohere Health

Location: USA

Posted Oct 19, 2024

Cohere Health is a fast-growing clinical intelligence company that improves lives at scale by promoting patient-specific care options using AI and deep clinical expertise. The company is looking for a Manager of Client Experience Support to lead the team in delivering exceptional service to clients.

Senior Quality Engineer

Company: Khan Academy

Location: USA

Posted Oct 19, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company values diversity, equity, and inclusion, and is committed to improving learning outcomes for students around the world. The role of a Senior Quality Engineer at Khan Academy involves ensuring the quality and reliability of the company's web-based products, and collaborating with cross-functional teams to advocate for exceptional user experiences.

RCM Customer Success Manager

Company: Osmind

Location: USA

Posted Oct 19, 2024

Osmind is a platform for clinicians and researchers advancing new lifesaving mental health treatments. The company is working to accelerate new science and improve access to care for patients. They are expanding their services to include revenue cycle management and are hiring a team member to manage client accounts and provide expert guidance on mental health billing.

Manager - Technical Program Management

Company: Airbnb

Location: USA

Posted Oct 19, 2024

The job description is for a Technical Program Manager at Airbnb, responsible for building a high-performance culture, developing a team of TPMs, and driving process improvements. The role requires 13+ years of experience in technical program management, leadership, and collaboration.

Corporate Development Senior Associate

Company: Cruise

Location: USA

Posted Oct 19, 2024

Cruise is a self-driving service that aims to create a culture of inclusivity and diversity. They are committed to building a diverse and equitable environment and are looking for candidates to join their team. The company has received investments from General Motors, Honda, Microsoft, and Walmart, and has a strong focus on innovation and technology.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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