Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Data Analyst

Company: Empassion.com

Location: USA

Posted Oct 06, 2024

Empassion is a healthcare startup that provides palliative and hospice care for seniors with serious illnesses. The company is looking for a Data Analyst to join their team and work on building a robust analytics platform. The role involves designing and building analytics models, reports, and dashboards to enable and empower Empassion and their customers to better understand their patients.

Senior Customer Success Manager

Company: BetterCloud

Location: USA

Posted Oct 06, 2024

The job description is for a Customer Success Manager at BetterCloud, requiring experience with MidMarket to Enterprise organizations, managing customer accounts, and driving value-based engagement. The role involves building relationships, gathering feedback, and prioritizing issues. The company offers a competitive salary, full benefits package, and stock options.

customer service representative

Company: LEMUS CONSTRUCTION ROOFING AND SIDING

Location: USA

Posted Oct 07, 2024

The job posting is for a Customer Service Representative CSR to work from home with Omni Interactions. The CSR will be the first point of contact for customers and will have responsibilities such as answering phone calls, addressing customer questions, and processing payments or returns.

Majors Acquisition Account Executive

Company: PagerDuty

Location: USA

Posted Oct 06, 2024

PagerDuty is seeking a Majors Acquisition Account Executive to join their new customer acquisition team. The role involves acquiring new logo accounts in the Enterprise space, creating and managing net new business deals, and partnering with various teams to drive success.

Controller

Company: Signature Analytics

Location: USA

Posted Oct 06, 2024

Signature Analytics is a growing firm that specializes in providing expert-level fractional accounting and business advisory solutions to small and middle-market businesses. They are looking for an experienced Controller with strong communication, leadership, and client relationship management skills.

Manager - Onboarding Solutions Architect

Company: Grafana Labs

Location: USA

Posted Oct 06, 2024

The job posting is for a Manager to lead a team of Onboarding Solutions Architects to help customers successfully adopt Grafana and its products. The team will focus on implementing Grafana and ensuring customers are fully activated within 90 days. The ideal candidate will have experience in technical SaaS, leadership, and observability, and will be able to work with customers to help them succeed and thrive.

Corporate Counsel

Company: Planet

Location: USA

Posted Oct 06, 2024

The role is seeking a Corporate Counsel to join the Legal team, reporting to the SVP Legal. The role will advise on US corporate matters, including public company reporting, governance, and strategic transactional support. The candidate will partner with finance, accounting, investor relations, and communications teams on external disclosures and provide counsel to cross-functional stakeholders and senior leaders.

Software Engineer - Reals

Company: Coalition, Inc.

Location: USA

Posted Oct 06, 2024

The Renewals Engineering Team is a dedicated unit that excels in crafting personalized insurance solutions. The team's primary goals include increasing the renewal rate and ensuring a seamless experience for clients. The role involves building high-quality APIs, designing public interfaces, and collaborating with cross-functional stakeholders.

Chief of Staff

Company: Mozilla

Location: USA

Posted Oct 06, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet a healthier and happier place for everyone.

Customer Support Representative

Company: Keeper Security, Inc.

Location: USA

Posted Oct 06, 2024

Keeper Security is hiring a Customer Support Representative to work remotely and provide best-in-class technical support to customers. The company is a leader in password management and cybersecurity, and the role requires excellent communication and problem-solving skills.

Senior DevOps Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 06, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior DevOps Engineer to join their dynamic team. The role involves designing and implementing infrastructure and CICD pipelines, with a focus on automation, scalability, and performance.

Sr. Manager, B2B Marketing, Marketplace

Company: Carsdotcom

Location: USA

Posted Oct 06, 2024

Cars Commerce is a company that values collaboration, integrity, and customer satisfaction. They aim to simplify the car buying and selling process through their technology and platform. The company is committed to its employees' well-being and offers a comprehensive benefits package.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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