Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Enterprise Account Executive

Company: SpryPoint

Location: USA

Posted Jan 28, 2025

SpryPoint, a leading provider of cloud-based solutions for the utility sector, is seeking an Account Executive with 5+ years of sales experience in vertical markets, preferably utilities and local government. The AE will focus on acquiring new customers within a defined territory, managing extended sales cycles, and delivering a comprehensive value proposition to prospective clients. The role involves collaboration, team communication, and staying informed of industry trends. Qualifications include knowledge of utility software, understanding of utility operations, strong communication and negotiation skills, and proven success in meeting sales targets.

ERP Administrator

Company: GuidePoint Security

Location: USA

Posted Jan 29, 2025

The ERP Administrator at GuidePoint Security will work on the cutting edge of Information Technology and Information Security. They should have a strong interest and capability in creating user information solutions by documenting business processes, gathering requirements, evaluating priorities, and creating highly effective solutions. The role involves demonstrating strong interpersonal, verbal, and written communication skills, providing exceptional customer service, and eliciting, documenting, and refining business and nonfunctional requirements. The candidate should drive simplicity in process and design to support scalability and reliability, improve systems by studying current practices and industry trends, and adhere to standards and IT best practices. They must be able to work independently and collaborate with a larger team, communicate progress, challenges, and issues effectively, and prioritize projects while maintaining timelines and providing an appropriate level of service to the business. The candidate should have a Bachelor's degree in a relevant discipline or equivalent experience, 5+ years of NetSuite functional and development experience or equivalent ERP experience, and CPA Certification or Certified NetSuite Professional is a plus. Approximately 10 out-of-town travel to regional offices and/or data centers is required.

Enterprise Customer Success Manager (Salesforce Certified)

Company: Litify

Location: USA

Posted Jan 28, 2025

Litify, a leading legal technology company, is seeking a Customer Success Manager based in the eastern US. The role involves managing a portfolio of client accounts, driving adoption and desired outcomes, and ensuring retention and contract renewal. The ideal candidate should have a Bachelor's degree, technical aptitude, Salesforce Admin Certification, and 2+ years of experience as a Customer Success Manager. The company offers competitive compensation, benefits, and opportunities for growth.

Software Development Engineer II - Navigation API

Company: Mapbox

Location: USA

Posted Jan 29, 2025

Mapbox is a leading real-time location platform, offering a comprehensive set of tools for navigation of people, packages, and vehicles. With over 35 million registered developers, Mapbox is known for its flexibility, security, and privacy compliance. The Navigation API team develops and operates web services for strategic navigation initiatives in consumer, automotive, and logistics sectors. They maintain high-traffic read APIs and distributed ETL pipelines. As a Software Development Engineer II, you'll balance rapid development with service reliability, collaborate with your team, design scalable systems, promote operational excellence, reduce technical debt, and uphold a culture of collaboration, transparency, creativity, inclusion, and data-driven decisions.

Director of People Services

Company: Nava

Location: USA

Posted Jan 28, 2025

Nava is a consultancy and public benefit corporation that has been working since 2013 to make government services simple, effective, and accessible to all. They focus on populations that are the least protected, and their mission is to restore trust between people and public institutions. The Director of People Services is needed to lead all aspects of the company's people services function, build and manage a high-performing team, and cultivate a diverse and inclusive environment. The role involves managing policies, procedures, and handbooks, monitoring people systems and databases, interpreting key laws and regulations, negotiating labor contracts, and ensuring accurate benefits enrollments. The ideal candidate should have 10+ years of progressive People Operations management experience, a BSBA, and relevant certifications. They should be a seasoned leader with a customer service mindset, able to work independently, and have proficiency in GSuite, Slack, Zoom, Excel, and Apple computers.

Senior Area Sales Manager - Named Accounts

Company: GitLab

Location: USA

Posted Jan 29, 2025

GitLab, an open-source software company, is seeking a Senior Area Sales Manager to lead a dynamic sales team and surpass growth goals. The role involves developing strategies to expand the client base, recruiting top talent, managing a team of Area Sales Managers, and maintaining and growing accounts. The ideal candidate should have demonstrated sales leadership experience, consistently achieved bookings targets, and have strong relationship building and negotiation skills. GitLab values results, transparency, sharing, freedom, efficiency, self-learning, frugality, collaboration, directness, kindness, diversity, inclusion, and belonging.

Director - Growth Marketing

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. They are seeking an experienced Director of Growth Marketing to lead growth strategies, manage conversion points, and drive revenue. The role involves cross-functional collaboration, data analysis, and project management. Qualifications include 5+ years of growth marketing experience, proficiency in Hubspot and Salesforce, and a deep understanding of marketing funnel management.

Corporate Recruiter

Company: brightwheel

Location: USA

Posted Jan 28, 2025

Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. They are a fully remote, diverse team with exceptional investors. The company is seeking an experienced Recruiter to lead full-cycle recruitment across various business roles, focusing on inclusive and equitable hiring practices. Brightwheel offers competitive compensation and benefits, emphasizing equity-based compensation and ownership in the company.

Medical Biller and Coder

Company: Circle Medical

Location: USA

Posted Jan 28, 2025

Circle Medical, a rapidly growing telemedicine provider backed by YCombinator, is hiring a Medical Biller and Coder. The role involves reviewing patient claims, appealing denials, ensuring compliance, and communicating with clinical leadership. The ideal candidate will have excellent communication skills, organizational abilities, and knowledge of CPT and ICD10 codes. The position is remote-friendly in the US, with a competitive salary and benefits package.

Customer Onboarding Manager - CASEpeer

Company: AffiniPay

Location: USA

Posted Jan 28, 2025

The Onboarding Manager plays a crucial role in setting up law firms for success by ensuring a smooth transition to AffiniPays case management software, CASEpeer. This role involves building strong customer relationships, providing excellent customer service, and leading others. The ideal candidate should have 2+ years of SaaS Client Success onboarding experience, preferably in the personal injury legal field. They should possess strong communication skills, analytical capabilities, and leadership skills. The position offers a competitive salary between $50,000 and $60,000 annually, with opportunities for overtime. The Onboarding Manager will master the product, prepare and lead customer onboarding, provide proactive outreach, and serve as a brand ambassador.

Strategic Account Executive

Company: Everstream Analytics

Location: USA

Posted Jan 28, 2025

The Strategic Account Executive role at Everstream involves driving net new logo success, identifying and securing new business opportunities, and crafting a sales strategy for growth. Key responsibilities include customer engagement, relationship development, and opportunity management. The role requires strong presentation skills, enterprise software sales experience, and a proven track record of success. Relevant experience in supply chain procurement, compliance, or risk management is preferred.

Hotel Specialist

Company: Airbnb

Location: USA

Posted Jan 28, 2025

The text describes a job opportunity at Airbnb for a CX Specialist role in the HotelTonight team. The role involves providing exceptional customer support, handling escalated cases with empathy and professionalism, and coaching team members. The ideal candidate should have 2+ years of customer support experience, strong communication skills, and the ability to work in a remote setting. The role is remote-eligible, but the candidate must live in a state where Airbnb has a registered entity. Airbnb is committed to diversity and inclusion, and encourages all qualified individuals to apply.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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