Guest Service Fundamentals Jobs in USA

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Looking for Guest Service Fundamentals jobs in USA? Browse our curated listings with transparent salary information to find the perfect Guest Service Fundamentals position in the USA area.

Data Services Specialist

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that prides itself on being a champion for compliance professionals. With over 350 professionals worldwide, they offer comprehensive benefits, remote work flexibility, and a supportive culture. They are currently seeking a detail-oriented Data Services Specialist to manage projects, communicate with clients, and collaborate with brokers. The ideal candidate should be organized, have excellent client-facing skills, and possess strong technical abilities.

Senior Manager - Global Training Transformation

Company: Airbnb

Location: USA

Posted Jan 29, 2025

The job posting describes a senior training and development role at Airbnb, focusing on transforming the agent lifecycle, including recruitment, onboarding, applied learning, and continuous development. The role involves leading a training transformation team, developing new training products and technology, and implementing a hospitality mindset into the curriculum. The ideal candidate should have at least 10 years of experience in training and development, preferably in a customer support or operations environment, and a proven track record of leading transformational initiatives and change management. The role is remote-eligible in the US, with occasional work at an Airbnb office or attendance at offsites as needed.

Director - Product Design

Company: Lattice

Location: USA

Posted Jan 29, 2025

Lattice is seeking a Director of Product Design to lead a growth-oriented team of Product Designers. The role involves owning the design strategy for a portfolio of products across the HRIS, reimagining the experience of enterprise software, and building highly leveraged products. The ideal candidate will have 7+ years of progressive experience in Product Design, a high craft bar, and experience managing designers. They should be able to give design feedback even without deep product knowledge, shape design and product development culture, and partner successfully with associated practices. The role offers a competitive salary, comprehensive benefits, and the opportunity to work with a passionate team dedicated to growing together.

Scientist - Surveillance and Risk Management

Company: ClinChoice

Location: USA

Posted Jan 29, 2025

ClinChoice, a global full-service CRO, is seeking a Scientist for Surveillance and Risk Management. The role involves overseeing AEPQC reporting, ensuring compliance with policies, and managing client contracts. The ideal candidate should have 3 years of pharmaceutical experience, preferably in a safety compliance role. ClinChoice offers a quality-focused culture, excellent work-life balance, and opportunities for career growth. The company is committed to diversity and inclusivity, with a mission to contribute to a healthier and safer world.

Supervisor, Transition of Care

Company: VNS Health

Location: USA

Posted Jan 29, 2025

The job description outlines a supervisory role in clinical and non-clinical operations, with responsibilities including monitoring processes, coordinating staff activities, and recommending operational improvements. The role involves troubleshooting customer service issues, assisting in long and short-term department objectives, and ensuring adherence to regulatory standards. The position requires a nursing or social work degree, relevant work experience, and proficiency in Microsoft applications. VNS Health, a large nonprofit healthcare organization, offers competitive compensation, benefits, and opportunities for professional growth.

User Operations Specialist

Company: The Predictive Index

Location: USA

Posted Jan 29, 2025

The job posting is for a User Support Specialist position. The role involves providing exceptional customer service, problem-solving, and educating customers on software functionality. The ideal candidate should have a customer service orientation, technical aptitude, problem-solving skills, intellectual curiosity, impeccable communication skills, personal drive, a team mentality, and a desire to learn. Salesforce experience is preferred but not required. The position is non-exempt, hourly, with a starting salary of $53,300 annually. The company is open to remote work and offers a benefits package including unlimited PTO.

Manager - Sales

Company: HubSpot

Location: USA

Posted Jan 29, 2025

HubSpot is seeking a Sales Manager for their North American Small Business Segment. The role involves hiring, training, coaching, and leading a team of Growth Specialist Account Executives in a fast-paced environment. The ideal candidate should be passionate about transforming sales, service, and marketing, have high emotional intelligence, be a positive change agent, data-driven, and have experience managing in a structured sales environment. The Sales Manager will also need to have excellent time management skills, be analytical, a strong communicator, and a team builder. The cash compensation range is $170,000 - $225,000 annually, with additional benefits and perks. HubSpot values transparency in compensation practices.

Senior Software Engineer (L3)

Company: Clipboard Health

Location: USA

Posted Jan 29, 2025

Clipboard Health is seeking a Senior Software Engineer to craft solutions that reshape healthcare connections. The role involves delivering high-quality, scalable code using Node.NestJS, React, TypeScript, MongoDB, Postgres, and Redis. The engineer will own the full software development lifecycle, collaborate with product managers and customers, and participate in on-call rotations. The ideal candidate has 6+ years of professional software development experience, proficiency in TypeScript, React, and Node.NestJS, and a high-ownership mindset. Clipboard Health offers a remote-first culture, flexible personal schedule, and unlimited PTO.

Director - Post Market Surveillance

Company: hims & hers

Location: USA

Posted Jan 29, 2025

The job posting is for an experienced Director of Post Market Surveillance to lead product complaints management and adverse event reporting processes. The role involves overseeing the complaint management quality system, working with cross-functional teams, developing and maintaining complaint management processes, analyzing complaint data, ensuring regulatory reporting compliance, and driving continuous improvement initiatives. The ideal candidate should have a bachelor's degree in a science-related field, 8+ years of experience in product quality management, and strong knowledge of regulatory requirements. Preferred skills include experience in a regulated industry, knowledge of customer experience management, and experience with ERP or CRM systems.

Technical Solutions Manager

Company: COMPLY

Location: USA

Posted Jan 29, 2025

COMPLY is a high-growth organization that provides compliance solutions to over 7000 clients globally. They offer a comprehensive benefits package, remote work flexibility, and a supportive culture. The Technical Solutions Manager role involves working closely with strategic customers to ensure their technical configuration aligns with their success plan. The ideal candidate should have 2+ years of customer-facing experience, strong technical skills, and the ability to translate complex concepts to non-technical audiences.

Enterprise Client Success Manager

Company: Array

Location: USA

Posted Jan 29, 2025

Array is a financial innovation platform that offers a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace. They empower millions of consumers to achieve their financial goals and provide opportunities for high-performing individuals in the fast-growing fintech space. Enterprise Customer Client Success Managers (ECSMs) at Array act as trusted advisors and strategic partners for their largest clients, driving long-term growth, retention, and success. The role involves managing a portfolio of high-value enterprise clients, building executive-level relationships, and delivering tailored strategies that align with client goals. The ideal candidate should have 7+ years of experience in B2B2C client success roles, a proven track record of managing and expanding high-impact strategic relationships, and exceptional interpersonal skills.

Verification Examiner

Company: American Specialty Health Incorporated

Location: USA

Posted Jan 29, 2025

American Specialty Health Incorporated is hiring a Verification Examiner for a remote position. The role involves verifying practitioner credentials, maintaining confidentiality, and communicating with practitioners. Qualifications include a high school diploma, industry experience, computer proficiency, and strong communication skills. The company is an Equal Opportunity Employer.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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