Guest Service Fundamentals Jobs

1,263,597 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Senior Backend Engineer II - Tools and Automation

Company: Gametime United

Location: Remote

Posted Nov 29, 2025

Gametime is seeking a Senior Backend Engineer II to lead the Tools and Automation team. The role involves designing and architecting AI and automated systems, owning critical backend systems, driving end-to-end delivery, leading cross-functional execution, providing technical stewardship and mentorship, and influencing beyond code. The ideal candidate should have experience in AI-agentic automation, workflow automation, backend development, system design, API development, event-driven systems, databases, and AI fluency.

Senior Director, Sales - Microsoft Partnership

Company: Tanium

Location: Remote

Posted Nov 29, 2025

The Senior Director of Sales for the Microsoft Partnership at Tanium is responsible for driving Microsoft Sourced and Influenced New Annual Recurring Revenue. The role involves expanding and deepening Tanium's strategic relationship with Microsoft, collaborating with Microsoft's Sales Partner Security and Azure organizations, and driving cross-functional alignment on go-to-market execution. The ideal candidate has 10-15+ years of sales experience, a strong track record of quota overachievement, and established relationships with mid-level and senior leaders in Microsoft's sales organization.

Technical Lead Developer (AWS Full-Stack Angular & Python)

Company: Capstone Integrated Solutions

Location: Remote

Posted Nov 29, 2025

Capstone Integrated Solutions is a comprehensive services provider with a team of highly experienced professionals. They offer a complete suite of services for software development, system analysis, integration, implementation, and support. The company is looking for a Senior Technical Lead Developer to guide the design, development, and delivery of a cloud-native application built on AWS with an Angular frontend and Python backend.

Identity Security - Technical Account Manager

Company: Saviynt

Location: UK

Posted Nov 29, 2025

This text promotes Saviynt's AI-powered identity platform and a Technical Account Manager role, emphasizing security expertise, growth opportunities, and a positive work environment. It highlights the company's focus on innovation, client partnerships, and professional development while showcasing confidence in their solutions and team culture.

Data Analyst - Payments & Blockchain

Company: Kraken

Location: USA

Posted Nov 29, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop, Wallet, and Kraken Futures. The Payments & Blockchain team transforms blockchain data into insights to guide product, trading, and operational decisions.

AI Artist/Producer

Company: Innovecs

Location: Remote

Posted Nov 29, 2025

Innovecs is a global digital services company seeking AI artists and producers for diverse projects. They offer flexible hours, competitive compensation, comprehensive hardware/software setup, open-door culture, health insurance, learning and development opportunities, and virtual team-building activities.

Lead Quality Engineer (Backend Platform Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes seeks a Backend Platform Quality Engineer Lead to drive quality engineering strategies, automate testing, and enhance backend services. The role offers growth, equity, and flexible work arrangements.

Telco Cloud Engineer (5G, OpenRan, OpenStack, Python)

Company: Canonical

Location: North America,Latin America

Posted Nov 29, 2025

The Telco Field Engineer role at Canonical involves leading customers in telco solutions using OpenStack, Kubernetes, and automation. The position offers remote work and opportunities in open-source tech innovation with a focus on 5G and cloud infrastructure.

Lead Quality Engineer (Domain Lead)

Company: Goodnotes

Location: Singapore

Posted Nov 29, 2025

Goodnotes is seeking a Domain Lead Quality Engineer to own quality within a specific business vertical. The role involves strategic leadership, quality ownership, people management, and technical expertise. The company values learning, development, and offers meaningful equity, flexible working hours, and various benefits.

Sr QA Analyst Manual AI

Company: Trafilea

Location: USA

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help scale transformative brand growth. They have over $1B in revenue, 12M+ customers, and 500+ talents across 19 countries. Trafilea owns and operates its own digitally native brands, investing in AI and automation. They offer remote work with competitive salary and benefits.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Mid-Market, Sales Executive

Company: QuinStreet

Location: Remote

Posted Nov 29, 2025

The job posting is for a results-driven Mid-Market Sales Executive who will work independently in an informal environment to close new business. The role requires 5+ years of experience in consultative inside sales, expertise in Salesforce and closing five-figure business deals, and strong interpersonal communication skills. The position offers a salary range of $60,000 to $70,000 annually, with potential performance bonuses, commissions, and equity.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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