Guest Service Fundamentals Jobs

1,263,597 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Continuous Improvement Lead

Company: EDCi

Location: North America

Posted Nov 13, 2025

EDCi is seeking a Continuous Improvement Lead Consultant to join their remote team. The role involves providing white glove support for strategic clients, performing project coordinator duties, leading continuous improvement initiatives, and providing in-depth analysis of complex technical and business issues. EDCi offers a flexible, family-oriented work environment with many perks.

Senior UI Artist - Monopoly GO!

Company: Scopely

Location: Spain

Posted Nov 13, 2025

Scopely is seeking a Senior UI Artist to join the Monopoly GO team in Barcelona. The role involves collaborating with designers and artists to create high-quality UI assets and systems for a whimsical mobile game. The ideal candidate will have 5+ years of experience in mobile game UI design, strong graphic design skills, and a passion for mobile gaming.

Licensed Auto Insurance Agent

Company: Sedgwick

Location: USA

Posted Nov 13, 2025

Sedgwick is a company that values its employees and offers a caring culture, work-life balance, and opportunities for growth. The company is recognized as one of the greatest workplaces in America by Newsweek and Fortune. The job description outlines the responsibilities and qualifications for a licensed auto insurance agent position, which involves answering customer calls, supporting various customer needs, and adhering to compliance standards.

Host Support Advocate

Company: PadSplit

Location: Remote

Posted Nov 12, 2025

PadSplit is a real estate platform providing affordable housing for low-income earners. They are seeking a Host Support Advocate to provide technical assistance and customer service to hosts. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.

Near Shore Sr. IT Specialist

Company: CSG Inc.

Location: Remote

Posted Nov 12, 2025

CSG Inc is a managed IT service provider seeking remote IT specialists to join their growing team. The role involves providing IT consulting and support services to clients in various industries, including financial, healthcare, manufacturing, wholesale, and food and beverage. The position requires knowledge of basic computer and network troubleshooting, fluency in English, and experience with Microsoft 365, Google Workspace, Azure AD, and other technologies.

Head of Solutions

Company: NECSWS

Location: UK

Posted Nov 13, 2025

NEC Software Solutions is seeking an entrepreneurial Solution Architect to join their dynamic Digital Studio team. The role involves designing and implementing tailored solutions for public sector clients, with a focus on both technical and strategic aspects. The company offers impactful work, an innovative environment, professional growth opportunities, and a dynamic culture. They provide an excellent benefits package, including private medical cover, paid holidays, life assurance, a group pension plan, and flexible benefits.

Staff Business Operations Analyst (CRM, Salesforce)

Company: Yubico

Location: USA

Posted Nov 13, 2025

Yubico is a leading provider of hardware authentication security keys, founded in 2007 and publicly traded on Nasdaq Stockholm. The company's mission is to make secure login easy and available for everyone, serving Fortune 500 companies, government agencies, and millions of individuals worldwide. Yubico offers a positive work environment with flexible work arrangements, employee resource groups, and a strong focus on social connection and community involvement.

Operations Specialist (Thai Speaker)

Company: First Advantage

Location: Remote

Posted Nov 12, 2025

The job posting outlines essential duties and responsibilities for a role, including ensuring accurate verification attempts, timely follow-ups, and proper documentation. It also lists job qualifications such as communication skills, relationship management, and attention to detail. The posting emphasizes equal opportunity employment and remote work arrangement.

Channel Manager

Company: Yubico

Location: USA

Posted Nov 13, 2025

Yubico is a leading provider of hardware authentication security keys, founded in 2007 and publicly traded on Nasdaq Stockholm. The company's mission is to make secure login easy and accessible for everyone, with customers including Fortune 500 companies, government agencies, and millions of individuals worldwide. Yubico values employee well-being, offering a holistic Total Rewards package, flexible work arrangements, and a strong company culture with employee resource groups and philanthropic initiatives.

Account Manager

Company: Peachy Insurance

Location: Remote

Posted Nov 12, 2025

Peachy Insurance is a remote-friendly company that aims to provide a friendly, reliable, and educational insurance experience. They offer a supportive work environment with training, coaching, and career development opportunities. The company values integrity, accountability, continued development, and respectful communication.

Salesforce Health Cloud Consultant

Company: Guidehouse

Location: Remote

Posted Nov 13, 2025

Guidehouse is seeking Salesforce Consultants for a high-growth practice. The role involves proposing, implementing, and managing Salesforce solutions, engaging clients to gather requirements, documenting use cases, and participating in testing and training. The ideal candidate has a bachelor's degree, 4+ years of Salesforce experience, and at least one active Salesforce certification.

Test Automation Engineer

Company: Ardent

Location: Remote

Posted Nov 13, 2025

Ardent is a company that values both important work and a fulfilling life for its employees. They offer competitive benefits, professional development opportunities, and a collaborative culture. Ardent is seeking a Test Automation Engineer with experience in Esri software solutions to join their remote team.

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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