Guest Service Fundamentals Jobs

1,264,046 open positions · Updated daily

Guests today demand seamless, tech‑enhanced stays. With 1,348 openings, roles that blend traditional hospitality with digital tools—like AI‑powered concierge services and mobile check‑in—are exploding in demand.

Positions range from Front Desk Associate and Reservation Specialist to Guest Experience Manager and Hospitality Data Analyst. Core duties include managing online booking engines, responding to real‑time guest queries via chatbots, maintaining CRM data in Opera or Hotelogix, and analyzing stay‑pattern metrics to personalize services.

Salary transparency gives frontline staff the leverage to benchmark against industry standards, ensures that tech‑savvy hospitality professionals are paid for their digital expertise, and builds trust between employers and employees in a field where customer experience translates directly into revenue.

Data Analyst

Company: Bento

Location: Fullerton, CA

Posted Oct 17, 2025

Identify manual data collection processes to design, develop and implement fully automated data collection solutions.

Retention Sales Specialist

Company: Senske Family of Companies

Location: Coppell, TX

Posted Oct 16, 2025

Recording and responding to customer complaints. Developing strategies to retain customers. Collecting data about customer service trends.

Sterile Compounding Pharmacist (Multi-State-Licence required)

Company: Nathan James Personnel

Location: Houston, TX

Posted Oct 16, 2025

You’ll be working for a business where the CEO knows every employee, where he rolls up his sleeves and helps out in any way possible – you’ll sometimes hear him…

Customer Service & Sales Representative - Telecom

Company: AMS Community Connections

Location: Torrance, CA

Posted Oct 17, 2025

Provide post-enrollment support by assisting with basic troubleshooting and answering service-related questions.

IT Security Analyst (Internal Only)

Company: Gila River Gaming Enterprises Inc.

Location: Chandler, AZ

Posted Oct 16, 2025

Must possess excellent guest service skills, strong telephone etiquette, a self-starter with the ability to follow-up and complete tasks in a timely manner with…

Unarmed Security

Company: Cascadia Global Security

Location: Argo, IL

Posted Oct 16, 2025

We will provide and pay for all licensing and training! Our Security Specialists range from active-duty military personnel to veterans to civilians looking for…

Customer Service Event Representative

Company: Elevate Marketing Events

Location: King of Prussia, PA

Posted Oct 16, 2025

Guide supporters through the giving process and say a big “thank you” for their generosity. Keep records organized and assist with follow-ups to keep donors…

Customer Service Representative

Company: GEICO

Location: Poway, CA

Posted Oct 16, 2025

You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. When you grow, GEICO grows.

Heavy Truck Driver

Company: City of Seattle

Location: Seattle, WA

Posted Oct 16, 2025

If you are licensed in a different state, you must submit the equivalent to Washington's 'Full' driving record.

Independent Contractor: Home Services (Plumbing, Electrical, Remodeling, etc.)

Company: MyHomeConnect

Location: San Jose, CA

Posted Oct 16, 2025

Active California contractor’s license or trade certification. MyHomeConnect helps contractors grow their business without chasing leads or paying for ads.

HR Data and Reporting Analyst

Company: Industrial Electric Manufacturing

Location: Jacksonville, FL

Posted Oct 16, 2025

Bachelor's degree in Human Resources, Business, Data Analytics, Information Systems, or a related field preferred.

Staff Accountant

Company: AREA15 Las Vegas, LLC.

Location: Las Vegas, NV

Posted Oct 16, 2025

Bachelor's degree in accounting, finance, hospitality, or relevant field is required. This includes adhering to departmental and functional procedures, internal…

Frequently Asked Questions

What are the typical salary ranges for Guest Service Fundamentals roles at different seniority levels?
Entry‑level Front Desk Associate: $24,000‑$32,000 annually. Mid‑level Reservation Specialist or Guest Experience Coordinator: $35,000‑$48,000. Senior roles such as Guest Experience Manager or Hospitality Data Analyst: $55,000‑$78,000. Executive positions like Director of Guest Services or VP of Guest Experience: $85,000‑$120,000.
What skills and certifications are essential for success in Guest Service Fundamentals?
Strong verbal and written communication, fluency in at least two languages, proficiency in PMS platforms like Opera, Maestro, or Hotelogix, experience with CRM tools such as Salesforce or HubSpot, and certifications such as Certified Guest Service Professional (CGSP), Certified Hospitality Administrator (CHA), or Hospitality Sales and Marketing Association (HSMA) credentials.
Do Guest Service Fundamentals positions offer remote work options?
Yes. Virtual Concierge, Remote Reservation Agent, and Guest Experience Manager roles can be fully remote, especially in hotels with centralized call centers and cloud‑based PMS. Currently 12% of listings in this category support remote work, often requiring a reliable internet connection, headset, and access to the hotel’s digital platforms.
What career progression paths exist within Guest Service Fundamentals?
Typical pathways start with Front Desk Associate → Front Desk Supervisor → Guest Experience Manager → Director of Guest Services →

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