Guest Service Fundamentals Jobs
Guest Service Fundamentals roles are in high demand as the hospitality industry expands and guests expect seamless, tech‑enabled experiences. Hotels, resorts, cruise lines, and boutique accommodations are recruiting 1,348 professionals to manage reservations, resolve inquiries, and create memorable stays. The surge in luxury and experiential travel has created a wave of openings that blend traditional service with digital tools.
Within this category you’ll find front desk agents, concierge specialists, reservation coordinators, event planners, and virtual concierge staff. Typical responsibilities include using property management systems (PMS) like Opera or Cloudbeds, handling guest requests through CRM platforms such as Zendesk or Salesforce, coordinating with housekeeping and maintenance, and documenting feedback for continuous improvement.
Salary transparency is critical for Guest Service Fundamentals talent. Knowing exact pay ranges helps professionals negotiate fair wages, compare opportunities across brands, and make informed career choices. Transparency also supports diversity and equity initiatives by exposing hidden disparities in compensation for similar roles.
Director - People & Talent Operations
Company: Apollo.io
Location: USA
Posted Dec 23, 2025
This role emphasizes innovation in HR through AI integration, systems design, and redefining People Operations. It offers opportunities to build scalable solutions, lead teams, and create impactful experiences while working with cutting-edge technologies.
Staff Security Engineer
Company: Modern Health
Location: USA
Posted Dec 23, 2025
This job description highlights a key role in ensuring security and privacy at Modern Health, offering impactful opportunities and comprehensive benefits.
Manager - Program Management (Vendor Operations)
Company: Reddit
Location: USA
Posted Dec 23, 2025
This job posting seeks a Vendor Operations manager to scale third-party operations, ensure SLA compliance, and drive operational excellence. Responsibilities include vendor management, cross-functional collaboration, and team leadership. Benefits include healthcare, equity, and flexible work options.
Director - Customer Experience
Company: Splice
Location: USA
Posted Dec 23, 2025
This job posting highlights a leadership role in shaping customer experience strategies for a remote Director position. The role emphasizes driving customer satisfaction, building scalable support systems, and collaborating across teams to enhance user experiences. Requirements include proven expertise in CX operations, data-driven decision-making, and leadership in high-growth environments. The compensation range is listed as $144,000–$180,000.
Service Desk Support
Company: Guidehouse
Location: USA
Posted Dec 23, 2025
This job posting highlights a user support role with opportunities to make an impact through technical initiatives and collaborative problem-solving. The position requires a bachelor's degree or experience, and offers competitive compensation, comprehensive benefits, and career development opportunities. Guidehouse emphasizes a supportive workplace culture and equal opportunity employment.
Customer Support Manager
Company: Sembi
Location: USA
Posted Dec 23, 2025
The job posting outlines a Customer Support Manager role requiring leadership in managing global teams, ensuring customer satisfaction, and driving performance. Qualifications include experience in technical support and collaboration with cross-functional teams. The company emphasizes diversity and equal opportunity.
Staff Integrations Engineer
Company: Canopy Connect
Location: USA
Posted Dec 23, 2025
This job description outlines responsibilities related to aligning product requirements with business objectives, automating website testing with tools like Puppeteer/Playwright, scaling applications using Kafka/RabbitMQ/Kubernetes, debugging CI/CD pipelines, and maintaining technical debt. It also includes remote work flexibility and a specified salary range.
Senior Platform Engineer - Infrastructure
Company: Kalepa
Location: USA
Posted Dec 23, 2025
This job posting describes a senior infrastructure engineer role with competitive compensation and equity options. The position involves working on cloud-based systems, CICD pipelines, and security compliance, requiring 5+ years of experience in DevOps and cloud technologies. Benefits include global team collaboration, professional development opportunities, and a flexible work environment with significant equity potential.
Senior Platform Engineer - Infrastructure
Company: Kalepa
Location: Europe
Posted Dec 23, 2025
This job description highlights a senior engineering role with a competitive salary range of $85k-$155k, equity options, and benefits like PTO, gym reimbursement, and a global team environment. The position emphasizes working on scalable systems, infrastructure optimization, and collaboration with cross-functional teams. It also mentions opportunities for growth, recognition, and a culture that values innovation and individual impact.
Assistant Director - Data Science, Capacity Modeling
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 23, 2025
This job description outlines a Data Science role at Liberty Mutual involving advanced analytics, modeling, and collaboration with teams. The company emphasizes growth, inclusion, and competitive benefits, with opportunities for impact and professional development.
Software Engineering L5 - GenAI Platform
Company: Netflix
Location: USA
Posted Dec 23, 2025
The text highlights Netflix's leadership in entertainment and data innovation, emphasizing their worldclass data infrastructure and GenAI platform initiatives. It details job opportunities with competitive compensation and benefits, showcasing the company's commitment to diversity and technological advancement.
Product Lead - Incubation & Acceleration (Solaria Labs, USRM)
Company: Liberty Mutual Insurance
Location: USA
Posted Dec 23, 2025
This job description highlights a dynamic role at Liberty Mutual focused on innovation and customer impact. The position involves leading experiments, collaborating across teams, and driving digital solutions. It emphasizes autonomy, cross-functional collaboration, and opportunities to shape future offerings while addressing critical business priorities like weather resilience.