Health Insurance Jobs in East Bay
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Cloud Architect
Company: Bespin Global US
Location: East Bay
Posted May 05, 2024
Bespin Global, a leader in cloud management services, is seeking a Cloud Architect with 5-7 years of experience. The role involves designing and managing cloud solutions, optimizing cloud presence, and creating a well-informed cloud strategy. The ideal candidate should have certifications like AWS Certified Solutions Architect, GCP Professional Cloud Architect, or Azure Solutions Architect Expert. They should also have expert knowledge in virtual machine management, storage tier management, networking, security, and agile software development. Bespin Global offers a competitive salary, benefits, and a work-from-home policy.
Senior Front-End Software Engineer
Company: Olympus Corporation of the Americas
Location: South Bay
Posted May 05, 2024
<p><b>Working Location <b><b><b>NATIONWIDE<b><b><b> <b> <p> <p><b>Workplace Flexibility <b><b><b>Field<b><b><b><b> <p> <p>Are you looking for a company that cares about peoples lives and health including yours Lets inspire healthier lives together <p> <p><b>Olympus a leading medical technology company has focused on making peoples lives better for over 100 years<b> <p> <p><b>Our Purpose is to make peoples lives healthier safer and more fulfilling<b> <p> <p><b>Our Core Values are reflected in all we do<b> Integrity Empathy Agility Unity LongTerm View <p> <p>We deliver on our purpose and our core values by staying <b>True to Life<b> <p> <p><strong>Job Description<strong> <p> <p>With a combination of focus on employee growth and leadingedge software development this role is bound to keep you engaged in a career helping patients improve their lives through Medical Technologies Be an empowered part of an initial team being built with strong backing from company leaders chartered to build innovative applications leveraging modern technologies such as Artificial Intelligence As Senior FrontEnd Software Engineer you will be a senior contributor responsible for designing developing and maintaining FrontEnd software solutions and products related to Olympus digital platform in surgical and endoscopy areas This job involves working with Olympus technical staff and external consultants to become system expert to handle and find solutions to complex development and integration tasks You will also be expected to understand longterm product goals and work within team to promote them The Olympus Digital Unit team is building new internal applications to help patients and hospitals <p> <p>The job is conducted in line with our Core Values which are agility empathy longterm view unity and integrity Olympus is an equal opportunities employer championing a culture of equality diversity and inclusion embedded throughout the organization and workforce <p> <p><strong>Job Duties<strong> <p> <ul><li>Develop frontend applications using TypeScript and React which integrate to backend RESTful APIs OAS3 amp GraphQL <li> <li>Build responsive usercentric interfaces to optimize a users experience <li> <li>Provide guidance to the delivery team to ensure initiatives are welldefined <li> <li>Mentor and teach junior engineers while also learning from them <li> <li>Provide support to address problems during development and after product release <li> <li>Define and write unit tests to resolve and prevent issues prior to system verification<li> <li>Interface with standardized medical communication interfaces such as HL7FHIR and DICOM <li> <li>Assist with Continuous Integration and Delivery pipeline development and maintenance<li> <ul><p><strong>Job Qualifications<strong> <p> <p><b>Required<b> <p> <ul><li>College degree in Software Engineering Computer Science Electrical Engineering or related fields<li> <li>Minimum of 5 years Software Engineering <li> <li>Three years of experience building responsive usercentric web apps <li> <li>Background in Agile Development methodologies <li> <ul><p><b>Preferred<b> <p> <ul><li>Experience within Healthcare industry is highly desired including knowledge of standards like HL7 FHIR DICOM and medical ontologieseg SNOMED MST etc <li> <li>Experience using Typescript amp React <li> <li>Backend skills using C and Net<li> <li>Experience interfacing with relational databases and relational database design <li> <li>Experience with Terraform for developing and managing Infrastructureascode<li> <li>Integration with WebSockets<li> <li>Familiarity with FrontEnd design tools such as Ant Design <li> <li>Familiarity with Microsoft Azure Cloud including DevOps areas of pipelines for CICD <li> <li>Experience with BackendforFrontend Pattern<li> <li>Experience with Docker and Kubernetes Improvements and Upgrades<li> <li>Maintain clear plan for future improvements to Platform <li> <li>Monitor performance of the software and tune or make improvements for enhanced usability <li> <li>Recommend upgrades for existing systems and programs <li> <li>Provide insight into development and service issues by collecting analyzing and summarizing necessary information<li> <ul><p><b>Why join Olympus<b> <p> <p><b>Here people matterour health our happiness and our lives<b> <p> <ul><li>Competitive salaries annual bonus and 401k with company match<li> <li>Comprehensive Medical Dental Visions coverage effective on start date<li> <li>247 Employee Assistance Program<li> <li>Free virtual live and ondemand wellness classes<li> <li>Worklife balance supportive culture with hybrid and remote roles<li> <li>12 Paid Holidays<li> <li>Educational Assistance<li> <li>Parental Leave and Adoption Assistance<li> <li>Volunteering and charitable donation match programs<li> <li>Diversity amp Inclusion Programs including Colleague Affinity Networks<li> <li>OnSite Child Daycare Cafe Fitness Center<li> <ul><p>US Only <p> <p>Limited locations <p> <p>We care about your health and financial wellbeing and offer the resources you need to feel vital confident and ready for wherever life takes you Learn more about our benefit offerings at httpswwwolympusamericacomcareersbenefitsperks <p> <p>The anticipated base pay range for this fulltime position working at this location is $9982400 $13476300 year plus potential for annual bonus subject to plan eligibility and other requirements Olympus considers a variety of factors when determining actual compensation for this position including level of experience working location and relevant education and certifications <p> <p><b>About us<b> <p> <p>Our Medical business uses innovative capabilities in medical technology therapeutic intervention and precision manufacturing to help healthcare professionals deliver diagnostic therapeutic and minimally invasive procedures to improve clinical outcomes reduce costs and enhance the quality of life for patients and their safety <p> <p>Headquartered in Tokyo Japan Olympus employs more than 31000 employees worldwide in nearly 40 countries and regions Olympus Corporation of the Americas a wholly owned subsidiary of Olympus Corporation is headquartered in Center Valley Pennsylvania USA and employs more than 5200 employees throughout locations in North and South America For more information visit wwwolympusamericacom <p> <p><b>Olympus is dedicated to building a diverse inclusive and authentic workplace<b> <p> <p>We recognize diversity in people views and lifestyle choices and emphasize the importance of inclusion and mutual respect We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive <p> <p><b>Lets realize your potential together<b> <p> <p>It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race color national origin including language use restrictions citizenship status religious creed including dress and grooming practices age sex including pregnancy childbirth breastfeeding medical conditions related to pregnancy childbirth andor breastfeeding gender gender identity and expression sexual orientation marital status disability physical or mental andor a medical condition genetic information ancestry veteran status or service in the uniformed services and any other characteristic protected by applicable federal state or local law <p> <p><b>Applicants with Disabilities <b>As a Federal Contractor Olympus is committed to ensuring our hiring process is accessible to everyone If you need an accommodation in order to complete the application or hiring process please contact Olympus via email at OCAAccommodationsolympuscom If your disability impairs your ability to email you may call our HR Compliance Manager at 1888Olympus 18886596787 <p> <p>Posting Notes || United States US || California USCA || San Jose || Information Technology IT<p>
Senior Staff Data Engineer
Company: Cepheid
Location: South Bay
Posted May 05, 2024
<p>At Cepheid we are passionate about improving health care through fast accurate diagnostic testing Our mission drives us every moment of every day as we develop scalable groundbreaking solutions to solve the worlds most complex health challenges Our associates are involved in every stage of molecular diagnostics from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings As a member of our team you can make an immediate measurable impact on a global scale within an environment that fosters career growth and development <p> <p>Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies Together were working at the pace of change on diagnostic tools that address the worlds biggest health challenges driven by knowing that behind every test there is a patient waiting Learn about the Danaher Business System which makes everything possible <p> <p><strong>The <b>Senior<b> <b>Staff Data Engineer <b>is responsible for developing maintaining and scaling a central data science and analysis platform to enable new analytics applications<strong> <p> <p>This position is part of the Biochip RampD Team and will be located in Sunnyvale CA We value an approachable and credible communication style and were proud of our efforts to keep all levels of the organization informed engaged and motivated Intellectual honesty and agility with the ability to pivot based on shifting priorities and balance multiple projects seamlessly in a fastpaced environment are key <p> <p><b>In this role you will have the opportunity to<b> <p> <ul><li>Design implement maintain and continually improve a central cloud platform for data science operations<li> <li>Build scalable high performance data pipelines data layer services APIs database integration and web applications to enable new data analytics workflows<li> <li>Execute technical troubleshooting and improve the maintainability quality and stability of our codebase by performing code reviews fixing issues and adding unit tests and other necessary enhancements to the existing backend systems and services<li> <li>Evaluate emerging technologies and develop architectural changes to enhance the performance scalability and maintainability of existing data ecosystem<li> <li>Collaborate crossfunctionally with internal teams to suggest and implement new functionalities or identify areas for improvement<li> <ul><p><b>The essential requirements of the job include<b> <p> <ul><li>Bachelors degree in software engineering computer science or a similar field with 10+ years of related work experience OR Masters degree with 8+ years of related work experience<li> <li>Hands on experience with cloud AWS and Azure database technologies SQL server PostgreSQL DynamoDB Redshift etc server technologies eventpipeline distributed computing and storage etc and designing high performing microservice based solutions<li> <li>Strong programming fundamentals using Python<li> <li>Experience deploying commercial productiongrade software platforms services and applications<li> <li>Understanding of modern automated test frameworks and CICD tooling<li> <ul><p>The salary range for this role is $170K$210K This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting We may ultimately pay more or less than the posted range This range may be modified in the future <p> <p>This job is also eligible for bonusincentive pay <p> <p>We offer comprehensive package of benefits including paid time off medicaldentalvision insurance and 401k to eligible employees <p> <p>Note No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law <p> <p>LIPRO <p> <p>At Danaher we bring together science technology and operational capabilities to accelerate the reallife impact of tomorrows science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life Our global teams are pioneering whats next across Life Sciences Diagnostics Biotechnology and beyond For more information visit wwwdanahercom <p> <p>Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes <p> <p>The EEO posters are available here <p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment Please contact us at applyassistancedanahercom to request accommodation<p>
Senior Digital Product Manager
Company: Patelco Credit Union
Location: East Bay
Posted May 05, 2024
Patelco Credit Union, a not-for-profit financial institution since 1936, is seeking a Senior Digital Product Manager. The role involves creating a seamless digital onboarding experience, improving workflow processes, and partnering with internal teams to optimize digital features. The ideal candidate should have a Bachelor's degree, 5+ years of digital product management experience, and a strong understanding of design-thinking best practices. Patelco offers competitive compensation, benefits, and opportunities for career growth.
Senior Engineer, AI Accelerator - EVERGREEN
Company: Samsung Semiconductor, Inc.
Location: South Bay
Posted May 05, 2024
Samsung's Advanced Controller Development team is seeking a skilled professional to join their efforts in developing new technology for memory and storage, focusing on enhancing memory and storage capability by developing prototype controllers for mass production. The role involves working closely with software and firmware architects, participating in architectural definition of AI/ML accelerators, and collaborating with design verification and physical design teams. The ideal candidate should have a BS/MS in Computer/Electrical Engineering or Computer Science with relevant experience, knowledge in AI/ML accelerator architecture, RISC-V architecture, and complex logic designs. Samsung offers a competitive pay range, comprehensive benefits, and a flexible work environment.
Account Manager
Company: Palmetto Technology Group, Inc.
Location: Tampa Bay, FL
Posted May 06, 2024
Dart Tech Services, Inc. is hiring an Account Manager to work with existing customers, assess their technology needs, and create roadmaps and budgets. The role involves cross-selling services, maintaining product knowledge, and communicating effectively with customers and the sales team. Qualifications include a Bachelor's degree, technical account management experience, proficiency in MS Office, strong attention to detail, and excellent teamwork and customer service skills. Benefits include unlimited PTO, birthday off, gym reimbursement, Amazon Prime reimbursement, company-provided devices, flexible schedule, continuous sales education, 401k with company match, and health benefits.
Sr. Algorithm Engineer
Company: KLA
Location: South Bay
Posted May 05, 2024
KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is seeking a research scientist or software engineer for its Film and Scatterometry Technology (FaST) Division. The role involves researching and innovating next-generation algorithms for semiconductor device and thin film metrology, developing numerical models and algorithms using Matlab, and productizing new algorithms in C++/CUDA. The company offers a competitive total rewards package, including medical, dental, vision, life insurance, 401(K) matching, and tuition reimbursement. KLA is an Equal Opportunity Employer.
Executive Assistant to the CEO Designate
Company: Western Digital
Location: South Bay
Posted May 05, 2024
Western Digital, a global technology company, is seeking an Executive Assistant for the CEO Designate. The role involves managing the CEO's calendar, planning meetings, handling correspondence, and travel arrangements. The ideal candidate should have at least 8 years of experience supporting a CEO, strong communication skills, and the ability to work in a fast-paced environment. Western Digital is committed to diversity and offers a comprehensive benefits package.
1422684 - Senior Director, Accounting
Company: Cisco
Location: South Bay
Posted May 05, 2024
<p><b><strong>What youll do<strong><b> <p> <p>This position is responsible for the global management and execution of the Ciscos Consolidation Acquisition Accounting and Americas Controllership functions including all activities in the areas of leading global close process acquisition integration and governance over all Americas legal entities This role also requires leadership and accountability for the development and implementation of global crossfunctional and critical initiatives <p> <p><b><strong>Who youll work with<strong><b> <p> <p>You will work with cross functional leadership including Finance Legal PampC Engineering amp Sales <p> <p><b><strong>Who you are and Key Roles and Responsibilities<strong><b> <p> <p><strong>Key Roles amp Responsibilities<strong> <p> <ul><li>Provide leadership over the global consolidation acquisition accounting and Americas controllership functions to include accounting and operational quality and efficiency improvements in execution and improving financial close management<li> <li>Partner with the Cisco IT organization and Finance Transformation Office FTO on the companywide transformational and Finance roadmaps and partnering across the Global Accounting amp Reporting GAR team on these projects<li> <li>Design improve and advise on best practices for accounting processes and controls across different functional areas<li> <li>Develop and regularly review strategic initiatives structural and operational capabilities operating policies processes and business metrics consistent with GARs objectives and ensuring their implementation on a global basis<li> <li>Ensure all necessary business and compliance controls are implemented managed and documented<li> <li>Management of the team budget<li> <li>Career development of key resources with a focus on leadership and technical skills<li> <ul><p><b><strong>Key Skills amp Capabilities<strong><b> <p> <ul><li>Strong executive management capabilities<li> <li>Excellent leadership skills and experience<li> <li>Excellent communication and partnership skills<li> <li>Strong leadership change management and organizational skills<li> <li>Acquisition integration experience<li> <li>Strong internal controls and compliance experience in a global operations environment<li> <ul><p><b><strong>Our minimum requirements for this role<strong><b> <p> <ul><li>CPA designation<li> <li>Minimum 10 years working with Oracle and related tools<li> <li>Minimum 15 years of experience in finance or accounting<li> <ul><p><strong>Why Cisco<strong> <p> <p>WeAreCisco We are all unique but collectively we bring our talents to work as a team to develop innovative technology and power a more inclusive digital future for everyone How do we do it Well for starters with people like you <p> <p>Nearly every internet connection around the world touches Cisco Were the Internets optimists Our technology makes sure the data traveling at light speed across connections does so securely yet its not what we make but what we make happen which marks us out Were helping those who work in the health service to connect with patients and each other schools colleges and universities to teach in even the most challenging of times Were helping businesses of all shapes and size to connect with their employees and customers in new ways providing people with access to the digital skills they need and connecting the most remote parts of the world whether through 5G or otherwise <p> <p>We tackle whatever challenges come our way We have each others backs we recognize our accomplishments and we grow together We celebrate and support one another from big and small things in life to big career moments And giving back is in our DNA we get 10 days off each year to do just that <p> <p>We know that powering an inclusive future starts with us Because without diversity and a dedication to equality there is no moving forward Our 30 Inclusive Communities that bring people together around commonalities or passions are leading the way Together were committed to learning listening caring for our communities whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology or through our actions <p> <p>So you have colorful hair Dont care Tattoos Show off your ink Like polka dots Thats cool Pop culture geek Many of us are Passion for technology and world changing Be you with us WeAreCisco <p> <p><strong>Message to applicants applying to work in the US andor Canada<strong> <p> <p>When available the salary range posted for this position reflects the projected hiring range for new hire fulltime salaries in US andor Canada locations not including equity or benefits For nonsales roles the hiring ranges reflect base salary only employees are also eligible to receive annual bonuses Hiring ranges for sales positions include base and incentive compensation target Individual pay is determined by the candidates hiring location and additional factors including but not limited to skillset experience and relevant education certifications or training Applicants may not be eligible for the full salary range based on their US or Canada hiring location The recruiter can share more details about compensation for the role in your location during the hiring process <p> <p>US employees have to quality medical dental and vision insurance a 401k plan with a Cisco matching contribution short and longterm disability coverage basic life insurance and numerous wellbeing offerings Employees receive up to twelve paid holidays per calendar year which includes one floating holiday plus a day off for their birthday Employees accrue up to 20 days of Paid Time Off PTO each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO We offer additional paid time to volunteer and give back to the community Employees are also able to purchase company stock through our Employee Stock Purchase Program <p> <p>Employees on sales plans earn performancebased incentive pay on top of their base salary which is split between quota and nonquota components For quotabased incentive pay Cisco typically pays as follows <p> <p>75 of incentive target for each 1 of revenue attainment up to 50 of quota <p> <p>15 of incentive target for each 1 of attainment between 50 and 75 <p> <p>1 of incentive target for each 1 of attainment between 75 and 100 and once performance exceeds 100 attainment incentive rates are at or above 1 for each 1 of attainment with no cap on incentive compensation <p> <p>For nonquotabased sales performance elements such as strategic sales objectives Cisco may pay up to 125 of target Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid<p>
Chief of Staff
Company: Chemix, Inc.
Location: South Bay
Posted May 05, 2024
<p>Chemix Inc is looking for a highly skilled and motivated Chief of Staff to support our executive team and drive key initiatives across the organization As the Chief of Staff you will play a critical role in managing and coordinating the companys daytoday operations and ensuring effective communication and collaboration between different teams and departments You will work closely with the CEO and other senior leaders to develop and execute strategic plans implement companywide policies and processes and drive crossfunctional projects <p> <p>The ideal candidate is a highly organized and detailoriented professional with strong leadership and communication skills You should have a proven track record of successfully managing complex projects and working collaboratively across different teams and functions This is a fantastic opportunity to join a fastgrowing startup and make a significant impact on the companys success <p> <p><strong>Responsibilities<strong> <p> <ul><li>Support the CEO and senior leaders in daytoday operations and decisionmaking process<li> <li>Coordinate and facilitate crossfunctional projects and initiatives<li> <li>Develop and implement companywide policies and processes<li> <li>Monitor and report on key performance metrics<li> <li>Identify opportunities for operational improvements and drive their implementation<li> <li>Manage and prioritize multiple tasks and deadlines<li> <ul><p><strong>Requirements<strong> <p> <ul><li>Bachelors degree in business administration management or a related field MBA preferred<li> <li>3+ years of experience in a similar role preferably in a fastpaced startup environment<li> <li>Strong organizational skills<li> <li>Excellent communication and interpersonal skills<li> <li>Proven track record of successfully managing complex projects<li> <li>Ability to work collaboratively and effectively across different teams and functions<li> <li>Analytical mindset and ability to analyze and interpret data<li> <li>Experience in a startup or techdriven environment<li> <ul><p><strong>Preferred<strong> <p> <ul><li>Experience in the battery or climate tech industry<li> <li>Familiarity with startup operations and challenges<li> <li>Experience with project management methodologies and tools<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Stock Option Plan<li> <li>Health Care Plan Medical Dental amp Vision<li> <li>Retirement Plan 401k<li> <li>Paid Time Off Vacation Sick amp Public Holidays<li> <li>Family Leave Maternity Paternity<li> <ul>
Automation And Innovation Solution Analyst, AVP
Company: MUFG
Location: Tampa Bay, FL
Posted May 05, 2024
<p><b>Do you want your voice heard and your actions to count <b> <p> <p>Discover your opportunity with Mitsubishi UFJ Financial Group MUFG the 7th largest financial group in the world Across the globe were 120000 colleagues striving to make a difference for every client organization and community we serve We stand for our values building longterm relationships serving society and fostering shared and sustainable growth for a better world <p> <p>With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility This means investing in talent technologies and tools that empower you to own your career <p> <p>Join MUFG where being inspired is expected and making a meaningful impact is rewarded <p> <p>The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day A member of our recruitment team will provide more details <p> <p><b>Summary<b> <p> <p>In this role you will focus on improving all Service Desk processes and tools through automation and innovation You will be the driving force for automation by navigating through complex compliance and regulatory hurdles working with business leadership partnering across platform teams development teams product owners and security teams to succeed The Automation and Innovation Solution Analyst will enjoy and thrive on solving complex problems through automation amp innovation ultimately improving the customer experience and Service Desk performance Your creative thinking will come up with outsideofthebox solutions by analyzing all processes and technologies to improve productivity and efficiency You will help us work smarter not harder <p> <p>Knowing we have finite resources time and budget you will drive improvements to the identification prioritization support and resolution of enduser service requests and incident issue resolution level twofield support Responsibilities include automating defining maintaining and reporting on service level agreement SLA compliance and metrics and working closely with business and technology teams to forecast demand deploy endpoint technologies and drive continuous improvements across process and technology used by our employees and our support organization <p> <p>The Automation and Innovation Solution Analyst is a critical role within our IT Service Management ITSM operation This team supports internal operations and employees The Automation And Innovation Solution Analyst is primarily focused on ensuring a world class employee experience in all aspects related to technology by enabling our Service Desk team through knowledge base training process improvement ensuring availability and capability of support tools recommendations for and implementation of improvements through process technical and trend analysis supporting special projects and serving as escalation point to the Service Desk team and management as advanced members of the support organization You will also engage with other areas of the IT organization and advance issues that extend beyond level 1 amp 2 span of control <p> <p>The Automation And Innovation Solution Analyst will also provide first contact support for all internal employees as well as customer facing problems related to hardware software networking and will support our major incident management group by representing Service Desk during incident management operations <p> <p>To be successful in this role you will rely on your proven IT troubleshooting skills analytical aptitude broad technical knowledge and supervisory experience to hit the ground running <p> <p><b>Work Experience<b> <p> <p>57+ years experience in IT delivery services across a large organization required Experience in the banking or finance industries preferred Experience in a highly regulated industry preferred <p> <p><b>Responsibilities<b> <p> <ul><li>Resolve service desk tickets and improve service methods as directed ensuring compliance with customer service standards and procedures<li> <li>Ensure the availability of required hardware software and other tools necessary for the delivery of highquality IT service<li> <li>Identify operational needs and recommend strategies to improve service processes<li> <li>Communicate with business unit clients to identify their requirements and facilitate the process for meeting their needs<li> <li>Conduct forecasts in order to identify possible future IT challenges and take necessary steps in minimizing risks<li> <li>Maintain uptodate knowledge of hardware software and general IT systems<li> <li>Oversee the installation and setup of IT workstations and networks as required<li> <li>Maintain accurate inventory of hardware software and other relevant technological tools<li> <li>Ensure the security and integrity of ticketing systems and databases<li> <li>Actively participate in procedure updates amp improvements knowledge base documentation amp maintenance and recommendations for systemic changes to improve our IT environment posture and user experience<li> <li>Perform the Service Desk support role as second level either to resolve the issue or determine further escalation path There is no walkup deskside support in this role<li> <li>Voice of the Customer through best in class softskills identification of chronic issues and reporting of data driven findings including recommendations for resolution to management and engineering teams<li> <li>Provides supervision and major incident coordination reviews and validates longterm solutions mitigating future occurrences of a problem<li> <li>Manage Service Desk tickets in a timely manner using various tactics as needed<li> <li>Performs root cause analysis and develops templates checklists and references for typical problems<li> <li>Ensure proper turnover for Service Desk staff for new services changes in environment and new MampAs by translating requests into technical specifications documentation development training and QA<li> <li>Use analytical and creative thinking to address moderately complex assignments with minimal supervision Proactively contribute ideas for development and drive through development approval testing and implementation<li> <li>Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers<li> <li>Walk the customer through the problemsolving process followup with customers to ensure issues are resolved and direct unresolved issues to the next level of support personnel<li> <li>Detailed categorization and documentation of issues customer interactions troubleshooting steps taken pertinent information gathered and resolutions<li> <ul><p><b>Skills and Competencies<b> <p> <ul><li>Proficiency with Service Now ITSM Advanced ability to create reports dashboards and manipulate data for technical and trend analysis <p>Proficiency in PowerBi pulling data from ServiceNow Cisco Avaya to create a single source of truth using PowerBi<p><li> <li>Experience with BeyondTrust Remote Support Bomgar The Service Desk owns this application and this role will be managing the application<li> <li>Familiarity with ACD Tools Avaya Cisco Operations reporting skillbased call routing administration IVR administration<li> <li>Experience in collaborating with offshore teams regulatory teams security teams and other IT infrastructure teams<li> <li>Familiarity with Power Automate or other desktop automation tools<li> <li>Preferred proficiency with Python proficiency with command line PowerShell and comprehension of scripting<li> <li>Understanding of Microsoft Azure Active Directory AAD Intune Endpoint Manager and Microsoft Active Directory for SingleSign On SAML configuration<li> <li>Understanding secure user access management separation of duties<li> <li>Experience with responding to audit findings and providing remediation<li> <li>Proficiency in network fundamentals TCPIP DNS and ability to troubleshoot network issues from endpoints within this scope<li> <li>Proficiency in troubleshooting Microsoft Windows operating systems<li> <li>Proficiency in Microsoft 365 Suite including resolving Outlook profile archive permissions issues Teams SharePoint OneDrive and OneNote issue<li> <li>Experience documenting operational processes disaster recovery plan BeyondTrust Remote Support Bomgar<li> <ul><p><b>Education<b> <p> <p>Bachelors degree in Computer Science or a closely related discipline or an equivalent combination of formal education and experience <p> <p>The typical base pay range for this role is between $105K $129K depending on jobrelated knowledge skills experience and location This role may also be eligible for certain discretionary performancebased bonus andor incentive compensation Additionally our Total Rewards program provides colleagues with a competitive benefits package in accordance with the eligibility requirements and respective terms of each that includes comprehensive health and wellness benefits retirement plans educational assistance and training programs income replacement for qualified employees with disabilities paid maternity and parental bonding leave and paid vacation sick days and holidays For more information on our Total Rewards package please click the link below <p> <p>The above statements are intended to describe the general nature and level of work being performed They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified <p> <p>We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds perspectives and experience of our workforce to create opportunities for our colleagues and our business We do not discriminate on the basis of race color national origin religion gender expression gender identity sex age ancestry marital status protected veteran and military status disability medical condition sexual orientation genetic information or any other status of an individual or that individuals associates or relatives that is protected under applicable federal state or local law<p>
Tax Manager
Company: Zscaler
Location: South Bay
Posted May 06, 2024
Zscaler is a cloud-native platform that protects thousands of customers from cyberattacks and data loss. The company, founded in 2007, aims to make the cloud a safe and enjoyable experience for enterprise users. The Tax Manager role involves assisting with income tax reporting processes, preparing ASC 740 income tax provisions, and managing SOX control processes. The ideal candidate should have extensive knowledge of US GAAP accounting for income taxes, strong analytical skills, and advanced excel skills. The base salary range for this full-time position is $122,500—$148,750 USD.