Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Ironworker/Welder - With Clean Valid Drivers License

Company: Brookyn

Location: Brooklyn, NY

Posted Sep 07, 2025

A Brooklyn Ironworks Company need a skilled full time Ironworker - MUST HAVE Driving experience of at least 5 years/clean valid drivers license and ability to…

Senior Manager, Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Software Engineer

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Tax Technology and Transformation (Law Solutions) Legal and Contract Management Technology - Manager

Company: EY

Location: New York, NY

Posted Sep 07, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax and Legal function assessments.

Senior Designer

Company: Sollis Health

Location: New York, NY

Posted Sep 08, 2025

Leverage emerging design tools (including AI) to prototype faster, visualize concepts, and push creative experimentation. Unlimited PTO and Generous Sick Time.

Lead AI Engineer (GenAI Platform Services, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Lead AI Engineer (AI Foundations, Python)

Company: Capital One

Location: New York, NY

Posted Sep 08, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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