Highly Satisfied Customer Experience Jobs in New York City, NY

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Looking for Highly Satisfied Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the New York City, NY area.

Lead AI Engineer (FM Hosting, LLM Inference)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Senior Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies.

Lead Software Engineer, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Residential Plumber

Company: Clarkstown Heating & Air Conditioning Corp.

Location: Pearl River, NY

Posted Oct 02, 2025

Proper level of power tool use, and all tools plumbing. Effectively communicates and consults with homeowners to give them the best option on repair and…

CDL-A Dedicated Solo Truck Driver - 3 Months Experience Required

Company: C.R. England

Location: Jersey City, NJ

Posted Oct 02, 2025

3+ months of current CDL-A driving experience. Home Time: Most drivers get home weekly but you will be home at least every other weekend for 34-hour reset.

Principal Data Scientist, Consumer Identity Machine Learning

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

Hybrid Graphic Designer - Mon - Fri - 10am-6pm

Company: Williams Lea

Location: New York, NY

Posted Oct 02, 2025

Understand the restrictions and limitations of the design deliverables process and manage client expectations (where appropriate) through providing education in…

Principal Associate, Data Scientist - US Card (New To Credit Team)

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Master’s Degree in “STEM” field (Science, Technology, Engineering, or Mathematics) plus 3 years of industry experience in data science, or PhD in “STEM” field (…

Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Sr. Manager Software Engineering, Full Stack

Company: Capital One

Location: New York, NY

Posted Oct 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Information Security Access Analyst

Company: Softinc

Location: New York, NY

Posted Oct 02, 2025

Access Management Analyst will work with customers to provision access using established processes, complete access certifications, manage customer feedback for…

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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