Highly Satisfied Customer Experience Jobs in Other US Location

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Looking for Highly Satisfied Customer Experience jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Other US Location area.

Backend Engineer – Philippines

Company: Horangi Cyber Security

Location: Other US Location

Posted Jan 27, 2025

Bitdefender, a leading cybersecurity company, is seeking motivated backend software engineers to join their high-growth B2B SaaS team. The role involves designing and building cloud-based services for processing and analyzing real-world cloud data to identify security vulnerabilities and risks. The ideal candidate should have a strong interest in cloud technology, experience with AWS and serverless technologies, and proficiency in Python. The role requires participation in all phases of the software development life cycle using Agile Scrum methodology, designing event-driven services, and optimizing backend data processing services. Bonus points for AWS/GCP certifications, Golang experience, NoSQL experience, and relevant information security certifications.

Head of Customer Experience (EE)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.

Inside Sales Executive (Partner's Payroll)

Company: Dun & Bradstreet

Location: Other US Location

Posted Jan 27, 2025

Dun & Bradstreet is seeking an Inside Sales Executive for their Turbhe Navi Mumbai location. The role involves screening databases for potential prospects, setting up meetings, and achieving closure value targets. Key requirements include a graduate degree, 3-5 years of experience in business development, excellent communication skills, fluency in English and Hindi, and proficiency in MS Excel. The company culture is award-winning, and they value bold and diverse thinkers.

Penetration Testing Team Lead - SG

Company: Horangi Cyber Security

Location: Other US Location

Posted Jan 27, 2025

Bitdefender, a leading cybersecurity firm, is seeking an experienced Cybersecurity Pen Testing Team Lead Manager. The role involves leading red team engagements, overseeing a team of skilled professionals, and delivering high-quality services to clients. The ideal candidate should have a minimum of 4 years of experience in cybersecurity, strong technical proficiency, and excellent communication skills. Bitdefender values technical competency and development, offering an annual training budget and opportunities to learn and perform various security assessments.

B2B Sales Representative, Outbound - $65K+ per Year

Company: Spectrum

Location: Other US Location

Posted Jan 27, 2025

Spectrum is seeking a driven, goal-oriented professional for a Telesales Representative position. The role offers a base pay of $1800 per hour, with potential for commissions and incentives, targeting earnings of $3123 per hour or $65K annually. Top performers can earn over $100K annually. The position involves outbound telemarketing B2B sales, promoting Spectrum Business products and services. Uncapped earning potential and the ability to control success make this role ideal for those who thrive in a fast-paced environment. Required qualifications include a high school diploma or equivalent, 2+ years of call center or sales experience, and strong communication skills. Preferred qualifications include B2B sales experience, ICOMS and/or CSG work experience, and customer service and telecommunication sales experience.

Legal administrator (IN)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is a technology-driven company offering innovative solutions for exceptional customer care. They are rolling out a new TMS Transport management solution, Parcelhero Pro, in 2025. The company values a collaborative and innovative culture, with a focus on initiative, adaptability, and ownership. They are seeking a legal administrator with at least 2 years of experience, 1 year as a legal administrator, proficiency in office programs, excellent communication skills, and advanced MS Excel knowledge. The role involves managing legal accounts, liaising with the legal team, assisting credit controllers, and ensuring accurate information in handover files. The position offers a challenging and rewarding environment with a competitive benefits package.

Head of Customer Experience (SE)

Company: Parcelhero

Location: Other US Location

Posted Jan 27, 2025

ParcelHero, a UK-based parcel delivery price comparison site with over 5 million annual visitors and 100+ remote employees, is seeking a Head of Customer Experience. The role involves optimizing the customer journey, managing customer feedback, tracking CX metrics, collaborating with various teams, developing communication strategies, identifying service innovations, leading customer education initiatives, improving processes, and working with training and technology teams. Key skills include a customer-centric mindset, strategic thinking, data-driven decision making, cross-functional collaboration, communication strategy expertise, customer journey mapping, and innovative problem-solving. The ideal candidate should have a Bachelor's degree in business, marketing, or a related field, or equivalent experience. The company offers a dynamic, customer-centric environment, career growth opportunities, and ongoing professional development.

Lead Data Scientist

Company: Mastercard

Location: Other US Location

Posted Jan 27, 2025

Mastercard is a global technology company that powers economies and empowers people in over 200 countries. They support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. The Data & Services team, where the Lead Data Scientist role is located, provides cutting-edge services used by large organizations for multimillion-dollar decisions. The Data Scientist role involves creating data and analytics solutions, including AI and ML models, and working closely with business owners to understand requirements and performance metrics.

Legal Senior Associate

Company: Cermati.com

Location: Other US Location

Posted Jan 27, 2025

The job description outlines a corporate legal role with extensive responsibilities, including drafting and reviewing legal documents, providing business-driven legal advisory, managing external legal service providers, advising on disputes and regulatory matters, and completing corporate secretarial duties. The role requires a Bachelor's degree in Law, preferably with a Master's, and 3-4 years of experience in a corporate legal or compliance function at a fintech or financial institution. Proficiency in Bahasa Indonesia and English is essential, along with strong analytical, research, verbal, and written communication skills, and interpersonal abilities.

Key Account Specialist (Mandarin Speaker)

Company: Cermati.com

Location: Other US Location

Posted Jan 27, 2025

Indodana PT Artha Dana Teknologi is a financial technology company that operates a credit marketplace for peer-to-peer loans. Their mission is to achieve financial inclusion by connecting lenders with creditworthy borrowers. They leverage big data and AI technologies, with a team having over 25 years of experience in world-class financial technology companies. The job description involves managing strategic marketing partnerships, maintaining relationships with key partners, collaborating with the BD team, and generating insightful reports. Qualifications include a Bachelor's degree, 35 years of experience, impeccable communication skills, and proficiency in Mandarin, English, and Bahasa Indonesia.

Performance and Reward Specialist

Company: Cermati.com

Location: Other US Location

Posted Jan 27, 2025

The job description outlines a role focused on Performance Management and Reward systems. The individual will advise management on effective performance review approaches, establish SOPs and policies, and ensure staff understanding of evaluation criteria. They will manage performance cases, collaborate with HR, and foster good performance practices. The role also involves designing and implementing total rewards processes, aligning with business and HR strategy, and conducting salary studies. Qualifications include a degree in HR Management, at least seven years of HR experience, proven experience in performance management, and strong knowledge of compensation principles and market trends.

Technical Project Manager

Company: Fiserv

Location: Other US Location

Posted Jan 27, 2025

Fiserv, a global leader in Fintech and payments, is seeking a Technical Project Manager. The role involves managing small to medium initiatives or component phases of larger application development programs. The ideal candidate should have a Bachelor's Degree or equivalent, PMP and/or CSM certification, and 3+ years of progressive technology project management experience. Proficiency in Agile and Waterfall Methodologies, and experience with Project Management tools like JIRA, Clarity, MS Office Tools is required. The role involves ensuring project delivery, managing risks and issues, maintaining project budget, and tracking activity across distributed teams.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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