Highly Satisfied Customer Experience Jobs in Remote

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Looking for Highly Satisfied Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the Remote area.

Director of Fraud Solutions

Company: FNA

Location: Remote

Posted Dec 02, 2025

The Director of Fraud Solutions role at FNA is a fully remote position leading the development and implementation of antifraud solutions to protect consumers and financial institutions from payment fraud and scams. The role involves shaping the future of fraud prevention, collaborating with cross-functional teams, and driving business growth while making a tangible positive impact in the fight against financial crime.

Engineering Manager - Solutions Engineering

Company: Canonical

Location: Remote

Posted Dec 02, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is looking for a software engineering team lead to drive a new initiative in model-driven operations and infrastructure-as-code, with a focus on Python development and automation.

Senior Staff Software Engineer NFS - Protocol

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

Hammerspace is seeking a highly skilled Senior Staff Software Engineer to join their team and focus on the development and enhancement of NFS Network File System protocols. The successful candidate will play a pivotal role in their distributed Hyperscale NAS product, contributing to its robustness, performance, and scalability. The role involves protocol development, architecture and design, code development and review, test automation, customer support, remote collaboration, mentorship, and community participation.

Head of Customer Service - Subscription Ecommerce Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures seeks a Head of Customer Service to scale their high-growth supplement brand. The role involves managing a large team, optimizing performance, and driving key metrics like CSAT and Trustpilot scores. The company emphasizes autonomy, innovation, and a fast-paced environment.

VP of Customer Experience – High-Growth Supplement Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is a fast-growing health supplement company seeking a customer service leader to manage a 40+ person global team. The role involves rebuilding and enforcing customer service processes, hiring and coaching team members, and owning key performance metrics. The ideal candidate has 5+ years managing large customer service teams in high-growth DTC or subscription businesses, with strong coaching instincts and a data-driven approach.

DRG Clinical Validation Nurse

Company: MedReview

Location: Remote

Posted Dec 02, 2025

MedReview is seeking a registered nurse with clinical validation experience to join their coding department. The role involves performing clinical validation, interpreting clinical guidelines, and maintaining high-quality case reviews in a fast-paced environment. The position offers remote work flexibility, competitive salary, and benefits.

Solutions Engineer

Company: First Advantage

Location: Remote

Posted Dec 02, 2025

First Advantage is a leading provider of mission-critical background screening solutions, fostering a global inclusive workforce that values diversity, respect, integrity, and fairness. The Solutions Engineer role supports the Sales team, working with cross-functional teams to ensure smooth client onboarding, fast delivery, and successful customer outcomes.

Liability Claims Examiner

Company: Raphael and Associates

Location: Remote

Posted Dec 02, 2025

Raphael & Associates is a third-party claims administrator seeking experienced professionals for a Liability Desk Examiner role. The position involves end-to-end management of liability loss claims, conducting investigations, interviewing parties, and evaluating claims. The company offers a competitive compensation package, benefits, and the opportunity to work with a dedicated team in a dynamic growing company.

Sr Staff Software Engineer - QA

Company: Hammerspace

Location: Remote

Posted Dec 02, 2025

The job posting is for a Senior Software QA Engineer position at Hammerspace, focusing on testing Storage Filesystems, distributed systems, and Protocols like NFS and SMB. The role involves leading testing efforts, collaborating with development and customer support teams, and developing test automation. The company offers a competitive salary range, comprehensive benefits, and values diversity and inclusion.

Finance Specialist

Company: First Advantage

Location: Remote

Posted Dec 02, 2025

The job posting is for a detail-oriented Finance Specialist to support the HKASEAN Finance team. The role involves ensuring accuracy and efficiency of financial operations across Hong Kong, Singapore, Malaysia, and the Philippines. The position offers benefits such as working from home, HMO coverage, optical and medicine reimbursements, generous leave credits, and opportunities to gain hands-on experience in regional finance operations and statutory compliance.

Head of Data

Company: ApprovalMax Limited

Location: Remote

Posted Dec 02, 2025

ApprovalMax is an award-winning B2B software that streamlines bill and expense approval processes for businesses worldwide. The company is seeking a Head of Data to lead their data team, drive data-driven decision making, and optimize data processes and infrastructure. The role requires technical expertise, leadership skills, and stakeholder management to support strategic initiatives and deliver actionable insights.

Customer Service Manager – High-Growth Subscription E-commerce Brand

Company: MNY Ventures

Location: Remote

Posted Dec 02, 2025

MNY Ventures is seeking a Customer Service Manager to lead a rapidly growing support team of 40 agents and 5 team leads. The role involves building scalable SOPs, high-precision QA systems, and performance management frameworks. The ideal candidate should have 3-5+ years of experience managing CS teams in high-volume DTC e-commerce or subscription businesses, with direct experience using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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