Highly Satisfied Customer Experience Jobs in USA

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Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Staff AI Engineer

Company: Apollo.io

Location: USA

Posted Nov 18, 2025

Apollo.io is a leading go-to-market solution for revenue teams, trusted by over 500,000 companies globally. Founded in 2015, the company has raised approximately $250 million and is valued at $16 billion. Apollo.io provides an end-to-end platform for sales and marketing teams to source prospects, execute personalized email campaigns, automate booking flows, and manage deals. The company is AI-native and focuses on building advanced AI systems powered by Large Language Models (LLMs) and intelligent agents to improve user productivity.

Head of Design

Company: User Interviews

Location: USA

Posted Nov 18, 2025

User Interviews is a company that connects businesses with diverse audiences for user research. They prioritize talking to customers, understanding their behavior, and building products that customers love. The company values high agency, bias to action, and thoughtful risk-taking. They are building a product loved by designers and researchers at world-class companies, with a focus on AI and remote work culture.

Staff Product Manager, Growth — New User Acquisition

Company: Reddit

Location: USA

Posted Nov 18, 2025

The job posting is for a Product Manager role on Reddit's Top of Funnel team, focusing on optimizing the platform for search engines and user growth. The role involves defining strategy, roadmapping, experimentation, and collaboration with cross-functional teams. The position is fully remote, with a preference for candidates in the EST timezone.

Associate Paralegal - Privacy

Company: GitLab

Location: USA

Posted Nov 18, 2025

The Associate Paralegal Privacy role at GitLab involves supporting the global data privacy program by managing data subject requests, responding to government inquiries, reviewing vendor agreements, and ensuring compliance with privacy laws. The role requires collaboration with support engineers, legal teams, and cross-functional teams to uphold privacy standards and navigate global data protection challenges.

Customer Support Engineer

Company: Vercel

Location: USA

Posted Nov 18, 2025

The role is for a deeply technical engineer to join Vercel's Customer Support Engineering team. The engineer will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers. The role requires strong communication skills, experience with Vercel and modern web development, and the ability to work in a fully remote, globally distributed team.

Staff Backend Engineer - AI Engineering: Code Creation (Ruby and Python)

Company: GitLab

Location: USA

Posted Nov 18, 2025

GitLab is an open core software company that develops a comprehensive AI-powered DevSecOps platform used by over 100,000 organizations. The company's mission is to enable everyone to contribute to and co-create the software that powers the world, accelerating human progress. The Create Code Creation team builds and maintains GitLab's AI-powered code development tools, and is now expanding and deepening these capabilities across GitLab's AI suite.

Principal Data Scientist - Ads

Company: Reddit

Location: USA

Posted Nov 18, 2025

Reddit seeks a Principal Data Scientist to lead advanced analytics and drive ad platform innovation, offering competitive compensation and benefits.

Marketing Manager - Customer Advocacy

Company: Hightouch

Location: USA

Posted Nov 18, 2025

The job posting is for a Customer Advocate role in the Product Marketing team. The role involves building and managing a customer reference program, developing case studies, optimizing review platform presence, and collaborating with various teams. The ideal candidate should have 3-5 years of experience in customer marketing, advocacy, or success roles, strong project management skills, excellent communication skills, and experience with review platforms and CRM systems.

Assistant General Counsel

Company: Branch

Location: USA

Posted Nov 18, 2025

Branch is a fintech company on a mission to empower workers with financial freedom by providing accessible free financial services and accelerating payments for companies. They value diversity, innovation, and collaboration, and are looking for an Assistant General Counsel with deep knowledge of financial regulations to join their legal team.

Sr. Media Analyst

Company: Nutrafol

Location: USA

Posted Nov 18, 2025

The job posting is for a Senior Media Analyst role at Nutrafol, a company seeking a candidate to lead media analysis, reporting, and strategic insights to guide media investment decisions. The role involves bridging data and strategy, transforming complex media results into clear frameworks, and partnering with Performance Marketing and Data & Analytics teams to ensure media investments deliver measurable business outcomes. The ideal candidate should have 7+ years of relevant experience, expertise in building dashboards and reports, and strong analytical and communication skills.

Administrator

Company: GitLab

Location: USA

Posted Nov 18, 2025

The Contract Administrator role provides essential support for the contracting process, serving as a key resource for the Legal Procurement team. The role involves assisting with contract intake and review, managing contract documentation, and supporting the overall contracting process. The ideal candidate should have at least 14 years of contracts administration experience, strong organizational skills, and proficiency in contract management systems and AI tools.

Staff Data Scientist

Company: Webflow

Location: USA

Posted Nov 18, 2025

Webflow is a platform that empowers teams to build, manage, and optimize websites using visual development, content management systems, AI-driven personalization, hosting, and analytics. They are hiring a Staff Data Scientist to help inform the future of Webflow with data by building a deep understanding of how customers create for the web with their product.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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