Highly Satisfied Customer Experience Jobs in USA

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Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.

Team Lead - Workday Administrator

Company: ‎ConnectWise

Location: USA

Posted Nov 15, 2025

The Team Lead Workday Administrator role is responsible for supporting the implementation, maintenance, and overall administration of the HRIS platform. The role involves working with cross-functional teams to ensure a smooth end-to-end experience for colleagues. Essential duties include providing support, researching and analyzing findings, building and monitoring reports, administering permissions, developing workflows, managing system configuration data, responding to technical issues, ensuring compliance, leading cross-functional teams, reviewing optimization efforts, providing technical guidance and training, leading system integration testing, developing functional configuration, leveraging Workday Community knowledge, and serving as an escalation point for Workday-related issues.

Senior Platform Product Manager - Defense Platform

Company: Airbnb

Location: USA

Posted Nov 15, 2025

The role of a Platform Product Manager for the Defense Platform at Airbnb involves shaping systems and capabilities to safeguard the global community by proactively detecting, deterring, and preventing abuse at scale. The position requires defining a compelling product vision and roadmap, leading cross-functional teams, managing product backlogs, establishing goals and metrics, and leveraging data-driven experimentation to continuously improve defenses and decision systems. The ideal candidate should have 5+ years of product management experience in platform trust and safety or risk domains, exceptional communication skills, strong analytical and problem-solving abilities, and experience driving hypothesis-based product development in a fast-paced environment.

Vice President - OEM Data & Intelligence

Company: Tekion

Location: USA

Posted Nov 15, 2025

Tekion, a fast-growing cloud-native SaaS innovator in automotive retail, is seeking a Vice President of Data & Intelligence. The role involves leading data strategy, developing data products, building partnerships, and driving growth. The ideal candidate has 10+ years of leadership experience in the automotive sector, deep expertise in data strategy and analytics, and strong executive communication skills.

Associate Customer Success Manager

Company: ExtraHop

Location: USA

Posted Nov 15, 2025

ExtraHop is a company that provides mission-critical solutions across various industries. They are looking for a Customer Success Specialist to help customers achieve successful outcomes, document use cases, lead onboarding, assess customer health, and work with other teams to ensure customer satisfaction.

Senior Engineering Manager - Community Support Engineering

Company: Airbnb

Location: USA

Posted Nov 15, 2025

The job posting is for a passionate and forward-thinking Senior Engineering Manager to lead the Ambassador Routing and Communications (ARC) team at Airbnb. The role involves establishing a high-performing engineering culture, partnering with product leaders and cross-functional stakeholders, driving agile development processes, coaching and mentoring engineers, shaping the ARC strategy, and managing a distributed team. Exciting projects include Project Vicarius for disaster recovery, Differentiated Service for AI-powered personalized support, Routing 20 for transformation to intelligent routing, and Skill-Based Routing for matching customer inquiries with the best-equipped ambassadors.

Indirect Tax Enablement Specialist

Company: Stripe

Location: USA

Posted Nov 15, 2025

Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The company is seeking a dynamic Indirect Tax Enablement Specialist to join their team and drive user success and internal strategy implementation. The role involves providing real-time support, analyzing support experiences, collaborating with stakeholders, designing and executing enablement programs, and creating engaging content.

Staff Software Engineer

Company: HubSpot

Location: USA

Posted Nov 15, 2025

HubSpot is seeking a Staff Software Engineer to join the Release Core team within the Release Engineering product line. The team works on deploying systems across a common infrastructure, defining platform and patterns for applications. The ideal candidate should have experience building modern scalable CI and CD systems, deep experience with Kubernetes, and a customer-centric approach to building platform software.

Deal Desk Manager

Company: Saviynt

Location: USA

Posted Nov 15, 2025

Saviynt is an identity authority platform that provides customers with visibility, control, and intelligence to defend against threats while empowering users with access to digital technologies. The company is seeking an experienced Deal Desk Manager to lead the Deal Desk function, ensuring seamless and profitable execution of complex high-value transactions. The role requires strategic leadership, deep expertise in SaaS business models, and proven leadership ability to manage commercial risk and drive process excellence across a high-growth sales organization.

Closing Coordinator

Company: Hometap

Location: USA

Posted Nov 15, 2025

Hometaps is seeking an experienced Closing Coordinator to streamline investment closing operations while maintaining strong customer service. The role involves collaborating with various teams, building relationships with vendors, scheduling signing appointments, monitoring closings, and identifying process improvements. The ideal candidate has 1+ years of experience in a related role, a strong commitment to customer service, attention to detail, and the ability to work under pressure.

Staff Product Designer - MetaMask

Company: Consensys

Location: USA

Posted Nov 15, 2025

Consensys is a leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and CoFounder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem. The company's mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on.

Assigned Support Engineer

Company: GitLab

Location: USA

Posted Nov 15, 2025

The role involves providing technical support to GitLab's largest customers, collaborating with various teams to build new features and fix bugs, and troubleshooting complex issues. The ideal candidate should have experience in managing customer-facing cases, advanced problem-solving skills, a proactive support mindset, and expertise in Linux systems administration and scripting languages.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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