Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Account Executive - Mid Market, Public Sector

Company: Sprout Social

Location: USA

Posted Dec 17, 2024

Sprout Social is seeking a highly motivated tech-savvy Account Executive to join their growing enterprise sales team. The ideal candidate will have strong business acumen and a passion for delivering exceptional customer value. The role offers a competitive on-target earnings (OTE) of $135,000 USD annually, along with benefits such as insurance, flexible paid time off, high-quality equipment, wellness initiatives, education and development opportunities, and a corporate social responsibility program. The role requires an office setting in Chicago's Loop or downtown Seattle.

Senior Customer Success Engineer

Company: Apollo

Location: USA

Posted Dec 17, 2024

Apollo is seeking a Senior Customer Success Engineer to join their Enterprise Solutions team. The role involves building relationships with high-revenue high-potential accounts, guiding them through complex challenges, and celebrating their wins. The company is revolutionizing API management and aims to make application development easier, better, and accessible to more people. The ideal candidate should have 7+ years of experience in a technical customer-facing role, strong understanding of software development APIs and web technologies, and proven experience managing high-value accounts.

Solution Architect Leader - AWS

Company: TTEC Digital

Location: USA

Posted Dec 17, 2024

TTEC Digital is seeking a Solution Architect Leader to join their AWS Partner Practice. The role involves leading a team of solution architects, driving technical strategy, and collaborating with clients, partners, and internal teams to design cutting-edge solutions in the cloud and CX innovation space. The candidate should have 10+ years of experience in solution architecture, proven leadership skills, deep expertise in the AWS ecosystem, and the ability to articulate technical concepts to business leaders.

Group Program Manager - Dealer Insights & Strategy

Company: General Motors

Location: USA

Posted Dec 17, 2024

The role of Program Manager Dealer Insights and Strategy at Global Marketing is to support various teams with insights for decision-making and strategy development. The position involves technical analysis, reporting, cross-functional collaboration, and leading a team of strategists. The successful candidate will have 58+ years of experience in analytics, data science, or quantitative insights in an enterprise setting, as well as experience leading technical teams. The role requires strong stakeholder management, data-driven storytelling, and the ability to prioritize and manage multiple tasks and projects.

Member Concierge

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Member Concierge to join their team. The position involves enhanced coordination between members and providers for Virtual Physical Therapy and Fall Prevention services. The Member Concierge will verify program eligibility, complete assessments, obtain member payment responsibilities, coordinate appointment scheduling, and provide technical support. The role requires remote work with a stable internet connection and company-provided technology equipment. The Member Concierge will also handle intake navigation services, administrative support, and manage time to ensure calls are answered within required time frames.

Manager - Contracts & Proposals

Company: Avive

Location: USA

Posted Dec 17, 2024

Avive Solutions Inc is a growth-stage AED company with a connected response system, aiming to save lives by addressing the leading cause of death in the US, Sudden Cardiac Arrest. They are taking a fresh approach to AED technology and software platform solution, with a mission to provide rapid access to lifesaving defibrillation. They are seeking a Contracts and Proposals Manager to drive proposal submissions, manage negotiations, and grow procurement contracts.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 17, 2024

The text describes a career at Sedgwick, a company that values its colleagues and offers a positive work environment. The role of a Claims Examiner involves analyzing complex claims, ensuring timely resolution, and maintaining professional client relationships. The company provides a comprehensive benefits package and is an Equal Opportunity Employer.

Email Marketing and CRM Manager

Company: Nugget

Location: USA

Posted Dec 17, 2024

Nugget, an industrial-leading fun-loving direct-to-consumer play company, is looking for an experienced CRM contractor to lead their email marketing efforts. The role involves managing email campaigns, optimizing workflows, and ensuring consistency in email communication. The successful candidate will have a strong background in email CRM management and be able to work collaboratively to deliver results.

Director of Events Marketing

Company: Apollo

Location: USA

Posted Dec 17, 2024

The job posting is for a Director of Events Marketing at Apollo, a company that transforms how software teams build and scale applications. The role involves leading and inspiring the end-to-end marketing and production of Apollo's strategic and field events, ensuring they align with the company's core values and commitment to delivering exceptional customer experiences. The successful candidate will collaborate with cross-functional teams, develop and implement a comprehensive events strategy, oversee event planning and execution, and build and execute sponsorship and partner strategies.

Senior Fullstack Engineer - Core

Company: Aleph

Location: USA

Posted Dec 17, 2024

Aleph is a financial planning and analysis software company with a multibillion TAM, early success, and a unique approach to building software. They are backed by top VCs and work with customers like Turo and Notion. The company is building the source of truth for business data and ultimately the platform businesses use to make better decisions. They are looking for an experienced software engineer to join their growing engineering team.

Staff Software Engineer - WebApp Architecture

Company: Gusto, Inc.

Location: USA

Posted Dec 17, 2024

Gustos WebApp Architecture team is seeking a Staff Software Engineer to help scale their frontend engineering by promoting modern practices and providing tools and patterns for productive and ambitious engineers. The team has a large codebase of several million lines and is looking for engineers who are bold, rigorous, and committed to success. The ideal candidate should have experience building large-scale applications using TypeScript, React, and Jest, and be able to commit to long-term projects, recognize when the right thing is not the obvious thing, and measure their impact on productivity and effectiveness.

Senior Backend Engineer - Spend Management

Company: Mercury

Location: USA

Posted Dec 17, 2024

The text discusses the expansion of the electrical industry in the late 19th century, the War of Currents between DC and AC, the establishment of the IEEE Institute of Electrical and Electronics Engineers, and the standardization of AC power in North America. It also mentions the growth and expansion of Mercury, a financial technology company, and its Spend Management platform. The text highlights the company's focus on creating a lovable and intuitive product experience to solve complex financial workflows.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

Related Pages