Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Sales Compensation Analyst

Company: Branch

Location: USA

Posted Nov 25, 2024

Branch is a fintech company that aims to help working Americans grow financially by providing accessible and transparent financial services. The company is committed to building a diverse and inclusive team and offers a range of benefits and perks.

Senior Machine Learning Engineer

Company: Wikimedia Foundation

Location: USA

Posted Nov 25, 2024

The Wikimedia Foundation is looking for a Senior Machine Learning Engineer to join a small team. The role involves planning, developing, training, documenting, deploying, and managing production machine learning models. The team works with product teams, SREs, researchers, and the volunteer community to make Wikipedia and similar projects better.

Senior Backend Software Engineer - Platform Security

Company: Teleport

Location: USA

Posted Nov 25, 2024

Teleport is a company that helps companies stay secure while moving fast. They provide a platform for on-demand least privileged access to infrastructure based on cryptographic identity and zero trust. The company is trusted by the world's fastest-moving companies and has raised $110M in funding. Teleport is looking for people who are autonomous, security-minded, business-savvy, and professional to join their team.

Customer Support Technical Representative - Extended Services

Company: 1Password

Location: USA

Posted Nov 25, 2024

The job posting is for a CX Technical Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves troubleshooting Tier 2 issues, working with customers, and collaborating with the Extended Services team. The company offers a range of benefits, including health and wellbeing, growth and future, and flexibility and community.

CX Operations Analyst

Company: Futurhealth

Location: USA

Posted Nov 25, 2024

The CX Operations Analyst will play a pivotal role in supporting customer service operations teams. The individual will be responsible for managing quality analysis, driving self-service and automation initiatives, and tracking performance metrics.

CX Planning & Insights Manager

Company: Futurhealth

Location: USA

Posted Nov 25, 2024

The job posting is for a Customer Experience Planning and Insights Manager role, responsible for driving strategic planning and execution of customer experience initiatives. The role involves leading business forecasting efforts, analyzing data, and collaborating with cross-functional teams. The company offers a comprehensive total rewards package, health and dental insurance, and a fully remote work policy.

Member of Technical Staff - Machine Learning Trust & Safety

Company: Runway

Location: USA

Posted Nov 25, 2024

Runway is looking for a Machine Learning Engineer to build systems for trust and safety in their platform. The ideal candidate has strong engineering skills, experience with machine learning projects, and can work with sensitive content. The role involves developing systems to prevent abuse and improving guardrails in generative models and tools.

Senior Detection Engineer (2nd shift)

Company: Red Canary

Location: USA

Posted Nov 25, 2024

Red Canary is a cyber security company that protects organizations from cyber threats. They offer a range of services, including threat detection and response, and are committed to improving security outcomes for all.

Experienced Engineering Manager - Security

Company: Plaid

Location: USA

Posted Nov 25, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences for developers to create their own products. They are looking for a dynamic engineering leader to support building secure products and infrastructure for the next phase of growth and innovation.

Senior Lead - Business Operations

Company: Kraken

Location: USA

Posted Nov 25, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for experienced traders, institutions, and newcomers to the space. The company is committed to industry-leading security, crypto education, and world-class client support.

Senior Product Marketing Manager - AI

Company: HubSpot

Location: USA

Posted Nov 25, 2024

HubSpot is hiring a Senior Product Marketer to lead the marketing of their AI portfolio. The role involves driving product marketing, planning for product launches, and working with a cross-functional team to showcase the product's value and grow its user base.

Creative Strategist - NA Tech

Company: Reddit

Location: USA

Posted Nov 25, 2024

KarmaLab is a creative organization that helps brands understand how to effectively reach their goals on Reddit. They are looking for a Creative Strategist to join their team and build creative strategies, invent ad concepts, and campaign ideas that balance the needs of clients with the tastes of the audience.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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