Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

CX Service Representative

Company: 1Password

Location: USA

Posted Oct 22, 2024

The job posting is for a CX Service Representative at 1Password, a company that values simplicity, honesty, and a human-centric approach. The role involves providing customer support through various channels, resolving moderately complex issues, and maintaining a high level of professionalism and empathy. The company offers a dynamic work environment, competitive salary, and a range of benefits.

Product Manager II - Billing

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that provides a full set of tools for organizations to power navigation, billing, and identity management. The company is looking for a Technical Product Manager to lead the vision and execution of its next-generation billing platform and authentication service.

Senior Staff Engineer

Company: Taskrabbit

Location: USA

Posted Oct 22, 2024

The company is looking for a Senior Software Engineer with experience in Typescript and JavaScript applications. The role involves delivering large projects, breaking down monoliths, and being a thought leader for technical decisions. The compensation package includes base pay, bonus, benefits, and perks.

Senior Product Manager - Grafana AI/ML

Company: Grafana Labs

Location: USA

Posted Oct 22, 2024

The job posting is for a Product Manager at Grafana Labs, responsible for developing a vision and strategy for AI products, working with cross-functional teams, and communicating effectively with stakeholders.

Implementation Testing - Team Lead

Company: SpryPoint

Location: USA

Posted Oct 22, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, and they are looking for a Testing Team Lead to exceed customer expectations. The successful candidate will split their time between managing and mentoring team members and working directly with utility customers to implement cutting-edge enterprise applications.

Engineering Manager - Cloud Platform

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that provides a suite of tools for developers to create customized experiences. The company is looking for a technical manager to lead the Platform team, which is responsible for building and operating the company's cloud infrastructure and devops toolkit.

Product Writing Lead

Company: Mercury

Location: USA

Posted Oct 22, 2024

The Product Writer role at Mercury is a unique opportunity to grow a team and implement a vision. The role demands exceptional writing and strategic skills, and requires understanding Mercury's brand and voice. The job involves improving product experience, creating tools for designers, and partnering with other teams to shape a holistic Mercurys story and tone of voice.

Intermediate Full Stack Software Developer - Data Enablement and Management

Company: Jane App

Location: USA

Posted Oct 22, 2024

Jane is a company that is looking for a motivated individual to join their Data Enablement and Management team as an Intermediate Full Stack Software Developer. The role involves working with a talented team to identify and address challenging gaps in their data access layer, providing innovative solutions that propel them forward in their data journey.

Technical Customer Engagement Leader

Company: Mapbox

Location: USA

Posted Oct 22, 2024

Mapbox is a leading real-time location platform that equips organizations with tools to power navigation and create immersive experiences. The company is seeking a Technical Customer Engagement Leader to manage customer success and drive growth.

Experienced Product Designer - Consumer

Company: Plaid

Location: USA

Posted Oct 22, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that developers use to create their own products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Marketing Manager - Trucks

Company: CALSTART

Location: USA

Posted Oct 22, 2024

CALSTART is a mission-driven organization focused on transportation decarbonization and clean air. They are seeking a Marketing Manager to develop and implement strategic marketing plans to promote their initiatives in the clean transportation industry.

Compensation Partner

Company: Spotify

Location: USA

Posted Oct 22, 2024

Spotify is seeking a Compensation Partner to lead compensation programs, provide professional guidance, and work closely with HRBPs and business leads. The role reports to the Head of Compensation and offers excellent development opportunities.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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