Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Sr. Finance Manager - Product

Company: Olo

Location: USA

Posted Oct 12, 2024

Olo is a leading restaurant technology provider that helps brands increase orders, streamline operations, and improve the guest experience. They are looking for an experienced finance professional to lead the Product Finance function.

Senior Software Engineer - Infrastructure

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are looking for a Senior Infrastructure Engineer to join their rapidly growing engineering team.

Sr Manager - Trust Risk Management

Company: Pinterest

Location: USA

Posted Oct 12, 2024

The job posting is looking for a Senior Manager to build and lead a Risk Management function within the Strategy and Ops team of Trust and Safety. The role involves overseeing the evaluation, monitoring, and mitigation of Trust-related risks, and partnering with stakeholders to ensure proper review and holistic approach.

Software Engineer II

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is hiring full-stack engineers to build web technologies and work on exciting new products. The company values engineers with good product sense, attention to detail, and passion for software development. The role offers a competitive salary, equity, and benefits package.

Lead Actuary

Company: Nuna

Location: USA

Posted Oct 12, 2024

The job posting is for a role at Nuna, a health technology company, to support the development of tools for value-based care. The candidate will help build features in Nuna's platform, support implementation of customer programs, and leverage actuarial expertise to make recommendations.

Program Manager

Company: Appen

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, providing data annotation and model evaluation services to organizations. The company has a global crowd of over 1 million contributors and utilizes AI-assisted data annotation platforms to collect and label various types of data. Appen is trusted by leaders in technology, automotive, finance, retail, healthcare, and government, and has customers and offices globally.

Strategic Account Manager

Company: Mural

Location: USA

Posted Oct 12, 2024

The job posting is for a Strategic Account Manager at Mural, a leading provider of visual collaboration software. The role involves developing key relationships, growing Mural's footprint in named strategic accounts, and driving adoption and advocacy of the platform.

Operations Technology Program Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

The job posting is for an Ops Technology Program Manager at Stripe, a financial infrastructure platform. The role involves deeply understanding customer pain points, translating business needs into technical requirements, and partnering with product and engineering teams to prioritize and roll out new capabilities.

Benefits Manager

Company: Stripe

Location: USA

Posted Oct 12, 2024

Stripe is looking for a leader to design and enhance its benefits programs in the US, CAN, and LATAM. The role involves leading the execution of the benefits strategy, identifying gaps in current offerings, and developing a best-in-class team.

Senior Software Engineer I

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are hiring senior software engineers to work on building web technologies, and the role offers a competitive salary and benefits package.

Senior Product Manager - Core

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is seeking a Senior Product Manager to improve its Core product. The company is looking for someone with experience in building software, real estate lending or insurance industries, and Agile Product Development methodologies.

Quality Assurance Tester - Resware

Company: Qualia

Location: USA

Posted Oct 12, 2024

Qualia is a leading B2B real estate technology company that transforms the home buying and selling experience. They are looking for a Quality Assurance Tester to test their Resware product, which is a key player in the title insurance and settlement services industry.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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