Highly Satisfied Customer Experience Jobs in USA

575,494 open positions · Updated daily

Looking for Highly Satisfied Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Highly Satisfied Customer Experience position in the USA area.

Director - Sales Development

Company: Grafana Labs

Location: USA

Posted Oct 12, 2024

The company is looking for a strategic leader to manage and grow their US Sales Development team, with a focus on expanding their business in the region. The ideal candidate should have experience in partnering with cross-functional leaders, be a strategic thinker, and have a growth mindset.

Delegation Support Manager I

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 12, 2024

American Specialty Health Incorporated is seeking an experienced Client Audit Manager to join their Client Services Clinical department. The position will provide support for client delegation, including pre-delegation and regulatory compliance audits.

Engineering Manager - Site Reliability

Company: Sprout Social

Location: USA

Posted Oct 12, 2024

Sprout Social is looking for an Engineering Manager to support their Core SRE team in building out their Kubernetes infrastructure. The role involves building a high-functioning team, leveraging experience in building and maintaining secure reliable Kubernetes clusters, and guiding the team through complicated product and technical roadmaps.

VP of Business Systems / IT

Company: Apollo.io

Location: USA

Posted Oct 12, 2024

The company is seeking a visionary IT leader to spearhead its IT strategy, develop and execute technology solutions, and drive business growth and efficiency.

Principal Product Operations Manager

Company: Apollo.io

Location: USA

Posted Oct 12, 2024

Apolloio is looking for a Principal Product Operations Manager to join their rapidly growing team. The role involves optimizing product outcomes, establishing feedback loops, and scaling product knowledge. The company is poised to lead in a multibillion-dollar industry.

Head of Product Design

Company: Jeeves

Location: USA

Posted Oct 12, 2024

Jeeves is a financial operating system that provides corporate cards, cross-border payments, and spend management software. The company has received recognition and funding, and is looking for a Product Design leader to guide the product's experience and approach.

Customer Support Learning & Development Specialist

Company: Mercury

Location: USA

Posted Oct 12, 2024

The job posting is for a Customer Support Learning and Development Team member at Mercury. The role involves creating training materials, guiding and developing the CS Team, and analyzing and strategizing for growth. The company offers a competitive total rewards package, including base salary, equity, and benefits.

AVP - Billing & Coding (CPC)

Company: Privia Health

Location: USA

Posted Oct 12, 2024

The job description is for an AVP of Privia+ Operations and Quality, responsible for overseeing medical coding and billing functions, ensuring compliance with federal regulations, and optimizing revenue cycle performance.

Principal Product Manager - Routing & Compliance

Company: Twilio

Location: USA

Posted Oct 12, 2024

Twilio is hiring a Global Voice Routing Principal Product Manager to lead the voice connectivity, routing, and security team. The role requires experience in writing detailed requirements, working with big data sets, and having a strong technical understanding. The company values diversity, equity, and inclusion and offers a range of benefits.

Quality Manager

Company: Appen

Location: USA

Posted Oct 12, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data. The company is committed to creating an inclusive and diverse workplace, and is seeking an experienced Quality Manager to join their LLM team.

Head of Marketing - Accounting

Company: Mercury

Location: USA

Posted Oct 12, 2024

Mercury is seeking a Head of Marketing Accounting to lead marketing efforts and create a strategy for scaling the accountant partner program and launching accounting products. The role requires experience in marketing, SaaS, and product marketing, with a focus on partner marketing or product marketing.

Senior Manager - Learning Design

Company: Newsela

Location: USA

Posted Oct 12, 2024

The role involves leading the development and implementation of high-quality learning experiences for K12 students, managing a team of instructional designers, and collaborating with cross-functional teams. The ideal candidate has a deep understanding of K12 education, instructional design methodologies, and EdTech tools.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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