Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Software Engineer - Developer Platform

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Senior Software Engineer to contribute to their remote-first platform development, emphasizing scalability, innovation, and inclusive culture. The role offers competitive compensation, equity, and benefits like health coverage, flexible work, and career growth opportunities.

Enterprise Account Executive

Company: Level AI

Location: Remote

Posted Dec 16, 2025

Level AI seeks an Enterprise Account Executive to revolutionize customer sales experiences through AI innovation. The role involves strategic deals, building relationships, and leveraging cutting-edge technology. Compensation is market-leading with opportunities to shape sales processes and culture.

Java Software Engineer

Company: capital.com

Location: Remote

Posted Dec 16, 2025

This job posting highlights a leading trading platform seeking backend engineers with expertise in FinTech and blockchain. The role involves designing scalable systems, ensuring security, and contributing to a dynamic team. Competitive benefits include remote work options, performance bonuses, and career growth opportunities.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job offers a competitive salary, equity, and opportunities to work with a global team on impactful projects. It emphasizes growth, quality, and a premium user experience, with benefits like 20 days PTO and global offsites.

New Business Account Executive

Company: GitLab

Location: USA

Posted Dec 16, 2025

This job description highlights a high-impact role in GitLabs new business sales, emphasizing growth strategy, market expansion, and direct influence on company growth. The position requires strong B2B sales skills, prospecting expertise, and a startup mentality, with competitive compensation and a dynamic team environment.

Senior Svelte Software Engineer

Company: Array

Location: USA

Posted Dec 16, 2025

The text describes Array as a remote-first fintech company offering competitive pay, generous benefits, and opportunities for high-impact roles. It highlights a collaborative engineering culture, modern tools, and a focus on innovation in financial technology.

Account Executive

Company: Qualio

Location: Remote

Posted Dec 16, 2025

Qualio seeks an Account Executive to drive growth through consultative sales, offering competitive benefits and a mission to empower life science teams. The role involves building relationships, navigating sales cycles, and contributing to a diverse, inclusive team.

Senior Product Analyst

Company: Grafana Labs

Location: Sweden

Posted Dec 16, 2025

This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics, documentation strategy, and open-source projects. The position offers competitive compensation, collaboration with cross-functional teams, and benefits like RSUs. Required skills include SQL, data tools, and experience with documentation impact measurement.

Senior Backend Engineer - Client integrations

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job description highlights a software engineering role with competitive compensation, equity options, and benefits like PTO and remote work flexibility. It emphasizes collaboration with a global team and opportunities for growth, while outlining technical requirements and career development prospects.

Senior Full Stack Engineer - Core UX

Company: Kalepa

Location: USA

Posted Dec 16, 2025

This job posting highlights a senior software engineering role with a competitive salary range of $170K-$210K, offering equity options, global team collaboration, and benefits like 20 days of PTO. The position emphasizes iterative improvement, system design expertise, and working with cutting-edge technologies while contributing to a transformative global industry.

Senior Product Analyst

Company: Grafana Labs

Location: Spain

Posted Dec 16, 2025

This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Spain, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt.

Staff Backend Engineer - New Products

Company: Kalepa

Location: Europe

Posted Dec 16, 2025

This job posting highlights a high-impact software engineering role with competitive compensation, equity options, and opportunities to innovate in AI. The position emphasizes autonomy, rapid iteration, and working with a global team, while outlining specific technical requirements and benefits like PTO, reimbursement programs, and career growth potential.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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