Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Client Engagement Ops Analyst - Content

Company: Kraken

Location: UK,Portugal,Ireland,Cyprus,Brazil

Posted Dec 16, 2025

Kraken promotes its mission to accelerate crypto adoption through a worldclass team and innovative products. The company emphasizes financial freedom, security, and education while seeking passionate candidates for roles in client experience and analytics.

Senior Solutions Consultant

Company: Apollo.io

Location: USA

Posted Dec 16, 2025

This text describes a Senior Solutions Consultant role at Apolloio, highlighting responsibilities such as technical discovery, sales partnership, POC execution, and solution design. It outlines requirements like GTM tech experience, integration expertise, and cross-functional collaboration. The company emphasizes an AI-native culture, growth opportunities, and benefits like equity, bonuses, and global travel coverage.

SVP - Head of Audience and Growth

Company: Axios

Location: USA

Posted Dec 16, 2025

Axios is hiring an SVP for audience strategy, emphasizing data-driven approaches and cross-functional collaboration. The role offers competitive compensation and comprehensive benefits, reflecting the company's commitment to innovation and employee well-being.

Senior FP&A Analyst

Company: Typeform

Location: UK

Posted Dec 16, 2025

This job description highlights a Senior FP&A Analyst role focused on data-driven analysis, collaboration with Product Growth and GotoMarket teams, and delivering actionable insights. It emphasizes hands-on work with financial models, SaaS metrics, and execution-oriented skills, while seeking candidates with experience in product-led growth environments and strong analytical capabilities.

Senior Manager - Engagement Manager

Company: GitLab

Location: USA

Posted Dec 16, 2025

This text describes a Senior Manager role in Engagement Management at GitLab, focusing on leading a team to drive Professional Services sales, aligning with customer outcomes, and collaborating with cross-functional teams. It outlines responsibilities such as forecasting bookings, developing strategies, coaching teams, and ensuring scalable sales motions. The role requires experience in subscription-based business models and strong leadership skills.

Sales Development Representative

Company: Grafana Labs

Location: Israel

Posted Dec 16, 2025

This job description highlights a demanding yet rewarding Sales Development Representative role at Grafana Labs, emphasizing proactive work, team collaboration, and career growth opportunities. The position offers competitive compensation, a supportive team environment, and the chance to contribute to both community and business goals.

Assessment Item Specialist

Company: Newsela

Location: USA

Posted Dec 16, 2025

Newsela relies on diverse contributors for content creation and educational resources, emphasizing engagement and cultural responsiveness.

Technical Lead

Company: Nearform

Location: Ireland

Posted Dec 16, 2025

Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.

Senior/Lead Javascript Developer

Company: Upwork

Location: Europe

Posted Dec 16, 2025

Upwork's job posting highlights their global platform, a Senior Software Engineer role with extensive tech requirements, and commitment to diversity. The position emphasizes collaboration, scalability, and professional growth while promoting inclusive workforce practices.

New Business Account Executive

Company: GitLab

Location: Canada

Posted Dec 16, 2025

This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.

Exclusive Operations Executive

Company: Justlife

Location: Egypt

Posted Dec 16, 2025

Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.

Director - Customer Advocacy

Company: GitLab

Location: EMEA

Posted Dec 16, 2025

The text describes a leadership role in customer advocacy at GitLab, emphasizing opportunities to drive revenue, build strategic relationships, and influence business outcomes through customer-centric initiatives. It highlights collaboration across teams and the impact of customer stories on organizational growth.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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