Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Associate Product Marketing Manager - EMS

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite's job posting outlines a remote Associate Product Marketing Manager role focused on driving product strategies, cross-functional collaboration, and customer engagement. The position emphasizes strategic marketing, sales enablement, and alignment with product roadmaps while highlighting the company's commitment to diversity and remote work opportunities.

Operations Lead - Brand & Product Experiences and Community Engagement

Company: General Motors

Location: USA

Posted Dec 16, 2025

The Operations Lead role at GM involves managing brand experiences and events with a focus on operational excellence. It offers a competitive salary, benefits, and opportunities for growth.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Dec 16, 2025

Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.

Litigated Claims Consultant | Public Entity

Company: Sedgwick

Location: USA

Posted Dec 16, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.

Associate Product Marketing Manager - Comms

Company: Finalsite

Location: USA

Posted Dec 16, 2025

Finalsite, a K12 school platform, seeks an Associate Product Marketing Manager for remote roles. The position involves driving product strategies, creating marketing materials, and collaborating across teams. The company emphasizes remote work and diversity.

Software Engineer I

Company: SpryPoint

Location: Canada

Posted Dec 16, 2025

SpryPoint, a fast-growing utility tech company, offers innovative solutions and a dynamic work environment. They seek Software Developers to join their team, emphasizing collaboration, growth, and competitive benefits.

DeFi Product Manager - Bolt

Company: Phi Labs

Location: Portugal

Posted Dec 16, 2025

Phi Labs is seeking a Technical Product Manager for a DeFi product, offering remote work, flexible hours, and competitive compensation. The role involves collaborating with cross-functional teams to build blockchain solutions with a focus on liquidity and scalability. The company emphasizes open-source development, global teamwork, and innovation in decentralized finance.

Sr. Software Engineer - AI Tasks (Fullstack)

Company: Zapier

Location: North America

Posted Dec 16, 2025

Zapier is hiring for AI roles, emphasizing innovation, collaboration, and diversity. They seek engineers to build AI tools, ensuring transparency and impact.

Senior Full-stack Engineer

Company: Innovecs

Location: Europe

Posted Dec 16, 2025

Innovecs is a globally recognized digital services company with a strong track record of growth and innovation. The company offers competitive benefits, flexible work arrangements, and a supportive culture, making it an attractive workplace for professionals seeking opportunity and development.

Senior DevOps Engineer

Company: Lemon.io

Location: Americas, Europe, Asia, Oceania - with exceptions

Posted Dec 16, 2025

This text promotes a remote Senior DevOps job opportunity with competitive compensation, no micromanagement, and supportive project matching. It outlines requirements and application steps while noting visa restrictions and country-specific eligibility criteria.

Senior Security Consultant - Risk

Company: GuidePoint Security

Location: USA

Posted Dec 16, 2025

This job posting highlights a Senior Security Consultant role at GuidePoint Security, emphasizing contributions to cybersecurity risk management, project delivery, and practice growth. The position requires expertise in risk assessments, GRC tools, and industry frameworks, with opportunities for mentorship and professional development.

AWS Solution Architect

Company: Capstone Integrated Solutions

Location: USA

Posted Dec 16, 2025

This job posting highlights a role as an AWS Solution Architect at Capstone Integrated Solutions, emphasizing design and implementation of secure AWS environments. The position requires expertise in multiaccount strategies, cloud governance, and collaboration with AWS Professional Services. The company promotes a customer-focused culture with opportunities for growth, remote work, and professional development.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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