Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Fullstack Engineer

Company: FAIRTIQ AG

Location: Europe

Posted Dec 13, 2025

FAIRTIQ is seeking a Software Engineer to develop a scalable web service for their growing user base. The role involves building a microservices-based backend, creating a delightful user experience, and collaborating with cross-functional teams. The company emphasizes innovation, remote work flexibility, and professional growth in a dynamic international environment.

Backend Engineer

Company: Docplanner

Location: Italy,Spain

Posted Dec 13, 2025

Tuotempo promotes a innovative healthcare platform with remote work flexibility, emphasizing streamlined operations, frictionless patient experiences, and comprehensive employee benefits. The job description highlights backend engineering opportunities with AI integration and career growth prospects.

Actuary

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 13, 2025

This job description highlights a role in Mobility Analytics at Liberty Mutual, emphasizing opportunities to impact financial results, work with innovative technologies, and contribute to strategic initiatives. The company promotes an inclusive culture with competitive benefits and career growth prospects.

Senior React Native Engineer

Company: Nearform

Location: UK

Posted Dec 13, 2025

A 6-month remote contract for a Senior React Native Engineer at Nearform, offering collaboration with top companies and opportunities to build innovative AI solutions. Responsibilities include designing applications, optimizing performance, and working in agile environments. The process includes a technical assessment and interview with a Hiring Manager.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Dec 13, 2025

Sunbit is a fast-growing fintech company offering financial technology solutions with AI-driven platforms focused on customer service, inclusion, and transparency. They seek a Principal Product Designer to lead strategic design initiatives while providing competitive benefits and a people-first culture.

(Senior) Big Data Analyst

Company: InPost

Location: Poland

Posted Dec 13, 2025

InPost Group describes itself as an innovative European out-of-home deliveries company focused on revolutionizing parcel delivery with intelligent lockers. The text outlines a Senior Big Data Analyst role involving data analysis, modeling, and collaboration with cross-functional teams, emphasizing technical skills and agile work environments.

Vice President of Product Management

Company: Modern Health

Location: USA

Posted Dec 13, 2025

This job description outlines a senior product management role with responsibilities spanning cross-functional collaboration, strategic vision, and team leadership. It highlights competitive compensation, comprehensive benefits, and opportunities for professional growth in a dynamic startup environment.

Account Coordinator - Direct Mail

Company: MissionWired

Location: USA

Posted Dec 13, 2025

MissionWired supports nonprofits with innovative fundraising strategies, emphasizing social impact and diversity. They offer competitive benefits and remote work, seeking an Account Coordinator.

Frontend Software Engineer - GPTN

Company: Canva

Location: China

Posted Dec 13, 2025

Canva, a leading design platform with 220M monthly users, seeks Frontend Engineers to drive growth through innovation and data-driven development. The role involves optimizing user experiences, collaborating with cross-functional teams, and enhancing site performance.

AVP Sales

Company: Zafran.io

Location: USA

Posted Dec 13, 2025

The job description highlights a leadership role in sales growth, company mission to secure cybersecurity, and opportunities in a fast-growing startup environment with a focus on innovation and team development.

Sales Engineer - Federal

Company: Armada

Location: USA

Posted Dec 13, 2025

This job description outlines a Sales Engineer role requiring technical expertise and sales skills to bridge technical solutions with client needs. Responsibilities include technical demonstrations, cross-functional collaboration, and driving revenue growth. The position offers remote work in the US, competitive compensation, and benefits like equity and subsidized healthcare.

Customer Success Director (Industrial Vertical)

Company: First Advantage

Location: USA

Posted Dec 13, 2025

This job posting highlights a Customer Success Director role at First Advantage, emphasizing account management, sales growth, and strategic account planning. The company promotes a global inclusive workforce, remote work flexibility, and competitive benefits including healthcare, retirement plans, and paid time off. It positions itself as a leader in background screening solutions with opportunities for career growth and technological innovation.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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