Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Clinical Pharmacist (PharmD)

Company: Scene Health

Location: USA

Posted Dec 12, 2025

The text describes a healthcare program focused on improving medication adherence through innovative solutions, highlighting benefits like competitive salary, remote work, and impactful patient outcomes. It outlines a Clinical Pharmacist role with responsibilities in medication reviews, patient engagement, and team collaboration, emphasizing career growth and professional development opportunities.

RCMI Senior Solution Technical Expert – Forms & Documentation

Company: Guidehouse

Location: USA

Posted Dec 12, 2025

Guidehouse seeks RCM professionals for Military Health System projects, offering competitive salaries and benefits. Candidates need experience with Oracle/Cerner EHR and public trust clearance. The role involves workflow optimization, data governance, and collaboration with stakeholders.

Director - Executive & Commercial Talent Acquisition

Company: Flex

Location: USA

Posted Dec 12, 2025

This job posting outlines a Director Executive & Commercial Talent Acquisition role at Flex, requiring 10+ years of executive recruitment experience and leadership in global talent strategies. The position involves sourcing top-tier talent, developing workforce plans, and supporting DEI initiatives. Benefits include comprehensive healthcare, retirement plans, and tuition reimbursement.

Customer Success Manager II SLED

Company: ExtraHop

Location: Remote

Posted Dec 12, 2025

ExtraHop's NDR solutions help enterprises combat cyber threats with unmatched visibility and real-time detection. The job offers impactful customer success roles in a growing company with innovative solutions. POSITIVES

Technical Marketing Manager

Company: Hammerspace

Location: USA

Posted Dec 12, 2025

This job posting seeks a Technical Marketing Engineer to bridge technical and marketing expertise, creating demos, content, and representing the company at events. Responsibilities include product demos, white papers, benchmark analysis, and competitive research. Qualifications require VMware expertise, AI experience, and collaboration skills. The role offers remote work and impactful opportunities with competitive compensation and benefits.

Senior Frontend Developer

Company: Sanctuary Computer

Location: Remote

Posted Dec 12, 2025

This job post seeks a Senior Frontend Developer for a creative collective with a focus on innovation and sustainability. The role involves building high-performance web applications, with competitive pay and a collaborative work environment.

Copywriter

Company: INFUSE

Location: Remote

Posted Dec 12, 2025

The text describes a human-centric hiring process emphasizing personal attention, thorough evaluation, and face-to-face interactions. It highlights the company's commitment to fairness, detail-oriented assessment, and avoiding automated systems to ensure a personalized candidate experience.

Hematology/Oncology Account Manager

Company: Massive Bio, Inc.

Location: Remote

Posted Dec 12, 2025

Massive Bio seeks a HematologyOncology Account Manager in Colombia to expand their clinical trial services. The role involves managing provider networks, patient engagement, and partnerships, requiring sales experience and local expertise.

Client Service Representative

Company: labcorp

Location: USA

Posted Dec 12, 2025

This job posting outlines a Client Service Representative role with remote work options, comprehensive benefits, and requirements including experience in customer service and familiarity with medical laboratory workflows. The position emphasizes professionalism, attention to detail, and opportunities for growth in a dynamic environment.

Customer Success Lead

Company: n8n

Location: Germany,Spain,UK

Posted Dec 12, 2025

n8n showcases its growth as an AI orchestration platform with a strong community, notable achievements, and a job opening for a Customer Success Lead. The company emphasizes innovation, scalability, and a positive work culture with competitive benefits.

Staff Software Engineer - Vector Storage

Company: Reddit

Location: Remote

Posted Dec 12, 2025

This job description outlines a software engineering role focused on cloud infrastructure, storage technologies, and large-scale systems. It emphasizes collaboration, automation, and expertise in specific programming languages and vector storage technologies. The position offers comprehensive benefits and equity opportunities.

Sales Development Representative

Company: Blackbaud

Location: Remote

Posted Dec 12, 2025

This job posting highlights a Sales Development Representative role with opportunities for growth, upskilling, and a supportive remote work environment. The position emphasizes collaboration, professional development, and competitive benefits, appealing to candidates seeking career advancement in software sales.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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