Highly Satisfied Customer Experience Jobs
1,758,502 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Application Developer-Mobile iOS
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This job description outlines a role in IBM Consulting focusing on hybrid cloud and AI innovation, requiring expertise in Swift, Xcode, and Apple frameworks, with opportunities for global client collaboration and technological advancement.
Business Transformation Consultant - Data Platform
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
IBM Consulting offers roles in data governance and client collaboration, emphasizing innovation and career growth with opportunities to drive impactful solutions through hybrid cloud and AI initiatives.
Application Developer-IBM Integration
Company: IBM
Location: Pune, IN
Posted Dec 24, 2025
This role involves working with clients on hybrid cloud and AI projects, leveraging IBM's technology platforms. Responsibilities include API management, RBAC, and troubleshooting, requiring technical expertise and strong communication skills.
Business Analyst (Teleco Domain) with Scrum Exp
Company: IBM
Location: Dallas, US
Posted Dec 24, 2025
IBM Consulting seeks a Business Analyst with telecom and Agile experience to drive innovation and client solutions through collaboration and technology.
IT Talent Acquisition Partner
Company: IBM
Location: Heredia, CR
Posted Dec 24, 2025
The role involves recruiting strategies, collaborating with hiring managers, and managing ATS systems. Required skills include English fluency, Agile experience, and data analysis.
Delivery Consultant - System Automation on z.
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 24, 2025
The text describes a role at IBM Technology Expert Labs emphasizing collaboration, career growth, and technical expertise. It highlights benefits like worldclass services, positive impact on clients, and a supportive learning culture. The position requires advanced technical skills in zOS, automation, and integration, with opportunities for professional development and innovation.
Sr. Product Manager - HashiCorp Boundary
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
The text highlights IBM's innovative AI-powered cloud-native solutions and HashiCorp's Boundary product, emphasizing its growth and adoption. It describes a product management role focused on strategy, customer insights, and cross-functional collaboration for enterprise security solutions.
SAP D&S Deployment Lead
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
This text promotes an SAP Defense & Security Lead Consultant role at IBM Consulting, emphasizing collaboration with leading companies, innovative solutions, and career growth opportunities. It highlights technical expertise requirements and the benefits of working with IBM's tools and strategic partners to drive meaningful change in defense and security sectors.
Technology Lifecycle Support - Brand Technical Sales SME - MVS Software
Company: IBM
Location: Multiple Cities
Posted Dec 24, 2025
The text describes a sales role at IBM focusing on driving software adoption, building client relationships, and delivering innovative solutions. It emphasizes collaboration, growth opportunities, and the impact of IBM's technology on businesses, highlighting a positive work environment and career development prospects.
Customer Relationship Representative
Company: IBM
Location: Brookhaven, US
Posted Dec 24, 2025
The Client Relationship Representative (CRR) role focuses on enhancing client satisfaction, driving AR cash collections, and leading client relationships. Responsibilities include resolving disputes, collaborating with cross-functional teams, and ensuring strong DSO results through effective communication and leadership.
Project Management (Delivery Coordinator)
Company: IBM
Location: No City, US
Posted Dec 24, 2025
This job description outlines a senior role at IBM requiring leadership in technology innovation, project management, and cross-functional collaboration. Responsibilities include overseeing service delivery, analyzing complex challenges, and driving process improvements. The position demands extensive experience in Agile frameworks, technical expertise, and strong communication skills to manage client expectations and team dynamics.
PROCESS DELIVERY SPECIALIST-RECORD TO REPORT
Company: IBM
Location: BANGALORE, IN
Posted Dec 24, 2025
This role involves working with clients on digital transformation projects, emphasizing collaboration and professional growth opportunities within IBM's consulting environment.