Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

VP of Sales, (Ad-tech/DSP/SSP/CTV exp required)

Company: Pixalate, Inc.

Location: EMEA

Posted Dec 10, 2025

Pixalate seeks a VP of Sales EMEA to drive growth and partnerships in AdTech. The role involves strategic deals and leveraging their fraud protection platform, offering competitive benefits and flexible work.

Engineering Manager (BE) - Permissions and Capabilities

Company: Canva

Location: Australia

Posted Dec 10, 2025

This job description highlights Canva's opportunity to lead engineering teams scaling global platforms, emphasizing growth, innovation, and a supportive work environment with benefits like equity packages, flexible leave, and a focus on psychological safety. The role combines technical leadership with impactful infrastructure development for millions of users.

Senior Software Engineer - Back End

Company: Tillster, Inc.

Location: Portugal

Posted Dec 10, 2025

Tillster seeks a Senior Software Engineer to join their global team, focusing on scalable cloud solutions. The role offers competitive benefits, a collaborative culture, and opportunities to innovate in restaurant tech.

Support Specialist (VoIP)

Company: Talent Hackers

Location: Nigeria

Posted Dec 10, 2025

This job posting seeks a motivated Tier 1 VoIP Support Specialist with hands-on experience in VoIP platforms and strong customer service skills. The role involves providing technical support, troubleshooting issues, and maintaining client systems while emphasizing a positive team-first attitude. The company offers competitive compensation, career growth opportunities, and a collaborative culture.

Gen AI Engineer

Company: ArangoDB

Location: Europe

Posted Dec 10, 2025

ArangoDB is seeking a Gen AI Engineer to contribute to their mission of simplifying complex data work. The role involves developing AI capabilities, building solutions for GenAI use cases, and integrating LLMs. The company emphasizes a diverse, inclusive culture with global opportunities and a focus on innovation in data platforms.

Senior Product Manager - Noa Notes

Company: Docplanner

Location: Spain

Posted Dec 10, 2025

DocPlanner aims to revolutionize healthcare through AI, offering a mission-driven role with flexible work and impactful projects. The company emphasizes diversity, innovation, and a startup mindset while providing competitive benefits and global opportunities.

Cyber Security Specialist

Company: Sentrabyte Digital Solusi

Location: Remote

Posted Dec 10, 2025

Sentrabyte Digital Solusi seeks a Cyber Security Specialist with penetration testing expertise. The role offers remote work, competitive pay, and a collaborative environment focused on real-world security projects.

Solution Executive - Public Sector

Company: Insight

Location: USA

Posted Dec 10, 2025

Insight offers a competitive salary and benefits, emphasizing growth and community impact. The role involves sales and technical expertise in public sector solutions, with opportunities for career advancement.

Forma Strategy Mgr

Company: Autodesk

Location: UK,Netherlands,Norway

Posted Dec 10, 2025

Autodesk seeks a Forma Strategy Manager in EMEA to drive strategic direction for their Industry Cloud, focusing on cross-functional alignment and AI-driven solutions. The role emphasizes innovation, collaboration, and industry transformation within the AECO ecosystem.

Senior Product Designer - Commerce Platform

Company: Netflix

Location: USA

Posted Dec 10, 2025

This text promotes Netflix's global entertainment services and a product designer role with opportunities for innovation, collaboration, and comprehensive benefits. It highlights the company's reach, design systems, and commitment to diversity.

Audio Designer

Company: Canva

Location: Australia

Posted Dec 10, 2025

Canva's audio content role offers collaboration, innovation, and benefits like equity, flexible leave, and a supportive work environment.

Product Manager

Company: Conduit

Location: Remote

Posted Dec 10, 2025

Conduit's cloud platform addresses Ethereum scalability challenges through rollup technology, showcasing rapid growth, $37M Series A funding, and an elite team. The company seeks a Product Manager to drive enterprise-grade crypto infrastructure innovation.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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