Highly Satisfied Customer Experience Jobs
1,758,502 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Principal - Business Finance & Analytics
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a strategic finance leader to drive growth through analytics, cross-functional collaboration, and innovative insights, emphasizing impact and inclusion.
Senior Customer Marketing Manager
Company: Menlo Security
Location: North America
Posted Dec 09, 2025
Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.
iOS Tech Lead - Real-Time Collaboration
Company: Goodnotes
Location: Europe,Asia
Posted Dec 09, 2025
Goodnotes seeks an iOS Tech Lead to build real-time collaboration features, emphasizing user experience, scalability, and a supportive work environment with growth opportunities. The role involves designing seamless features, ensuring low-latency performance, and collaborating across teams. Benefits include equity, flexible work, and professional development support.
Staff Platform Manager - Community Experience Platforms
Company: Airbnb
Location: USA
Posted Dec 09, 2025
This text describes Airbnb's job posting for a Senior Platform Product Manager role, emphasizing the company's mission to create belonging, the impact of the role on community experiences, and commitment to diversity and inclusion. It outlines responsibilities, required expertise, and the collaborative nature of the position.
Head of Commercial Solutions
Company: Stripe
Location: USA
Posted Dec 09, 2025
Stripe seeks a Head of Commercial Solutions to lead initiatives driving global business growth, requiring expertise in program management and commercial strategies. The role involves scaling commercial programs, aligning with executive vision, and impacting cross-functional teams through transformative processes.
Staff Engineer - Service Framework
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a senior engineer to contribute to their infrastructure team, focusing on improving developer experience and system reliability. The role involves collaboration, innovation, and working on scalable technologies. The company emphasizes inclusivity and offers remote work options.
Strategy and Operations Manager - Customer Service Experience
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Community Support Experience Manager to design world-class customer support experiences, aligning with their mission to create belonging. The role involves cross-functional collaboration, data analysis, and program management, with a focus on innovation and inclusivity.
Payments Analyst
Company: Daxko
Location: USA
Posted Dec 09, 2025
Daxko seeks a Payments Analyst to optimize financial performance and enhance client growth. The role involves analyzing data, managing residuals, and collaborating with leadership. The company offers competitive pay, remote work, and comprehensive benefits.
Senior Manager - Community Blueprint
Company: Airbnb
Location: USA
Posted Dec 09, 2025
Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.
Senior Product Manager - Time Tools
Company: Gusto, Inc.
Location: Canada
Posted Dec 09, 2025
Gusto highlights its growth and mission-driven culture, seeking entrepreneurial Product Managers to build impactful solutions for SMBs. The role emphasizes autonomy, AI integration, and cross-functional collaboration, with competitive compensation in key cities.
Senior Product Marketing Manager - Growth
Company: Dropbox
Location: Canada
Posted Dec 09, 2025
This job description outlines a Senior Product Marketing Manager role at Dropbox, focusing on growth strategies, onboarding lifecycle, monetization programs, and cross-functional collaboration. The position requires experience in B2B SaaS, PLG funnels, data-driven experimentation, and cross-functional teamwork.
RFP/Proposal Writer
Company: Access Softek
Location: Canada
Posted Dec 09, 2025
This job posting seeks a skilled RFP Writer for a digital banking technology company. The role involves creating and managing RFP responses, collaborating with teams, and maintaining documentation standards. Requirements include a bachelor's degree, 2+ years of RFP experience, strong communication skills, and familiarity with fintech and AI tools. The position offers remote work, competitive compensation, and benefits like paid leave and home internet.