Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

SIEM Engineer

Company: Optiv

Location: USA

Posted Dec 09, 2025

This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.

Principal Technical Project Manager

Company: TTEC Digital

Location: USA

Posted Dec 09, 2025

TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.

Social Value Specialist

Company: NECSWS

Location: UK

Posted Dec 09, 2025

This job description highlights a role focused on driving social impact through strategic initiatives, collaboration, and impactful project work. The company emphasizes its mission to make a difference in public services, offering competitive benefits and opportunities for professional growth.

SEO Content Specialist

Company: Canva

Location: Netherlands

Posted Dec 09, 2025

This job description seeks an SEO Content Specialist to join a global team focused on redefining design experiences. The role involves creating culturally relevant content, optimizing SEO strategies, and collaborating with international teams. It emphasizes flexibility, local market expertise, and adaptability to emerging trends like AI-powered discovery channels.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 09, 2025

This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.

Manager - Customer Success

Company: Blackbaud

Location: India

Posted Dec 09, 2025

This job description outlines a leadership role in Customer Success, emphasizing team development, scalable programs, and data-driven strategies. It highlights opportunities for strategic growth, cross-functional collaboration, and impactful customer engagement while promoting an inclusive work environment.

Housing Senior Support Consultant

Company: NECSWS

Location: UK

Posted Dec 09, 2025

The job offers remote/hybrid flexibility, growth opportunities, and impactful work on housing solutions. Benefits include training, medical cover, and a pension plan. Ideal for tech-savvy individuals with SQL or system admin experience.

Senior Android Developer

Company: Storyteller

Location: Tunisia

Posted Dec 09, 2025

Storyteller is seeking an experienced Android developer for a remote role with competitive salary, high-growth opportunities, and collaboration with global sports brands. The position involves improving technical practices, leading projects, and mentoring teams. Qualifications include 4-8 years of Android experience, Jetpack Compose, and strong Kotlin skills. The recruitment process includes a technical test and interviews with team leads.

RFP/Proposal Writer

Company: Access Softek

Location: USA

Posted Dec 09, 2025

This job posting seeks an enthusiastic RFP Writer with experience in digital banking technology and fintech innovation. The role involves managing RFP lifecycle, creating responses, and collaborating with teams. The company offers competitive compensation and benefits including healthcare, retirement plans, and remote work flexibility.

Senior Backend Engineer - Podcast

Company: Spotify

Location: North America

Posted Dec 09, 2025

This text describes a job opportunity at Spotify's Podcast Platform team, highlighting their role in building infrastructure for podcast processing and distribution. It outlines responsibilities, required skills, and benefits such as competitive compensation, flexibility, and a supportive work environment. The posting emphasizes growth opportunities, collaboration, and inclusivity.

Sr. Consultant - Secure Cloud Transformation (AWS/Azure)

Company: Optiv

Location: USA

Posted Dec 09, 2025

This job posting highlights a remote Senior Consultant role with a competitive salary range of $116,600 to $159,900 annually. The position emphasizes cloud security expertise, collaboration with teams, and opportunities for professional growth. It also outlines benefits like work-life balance, training resources, and a commitment to diversity and inclusion. While requiring specific technical qualifications, the description focuses on positive aspects such as remote flexibility and career development.

Facility QA Team Supervisor

Company: Guidehouse

Location: USA

Posted Dec 09, 2025

This job requires managing an inpatient coding team with specific credentials and experience. It offers a competitive salary range of $81k-$135k and comprehensive benefits including medical insurance, retirement plans, and parental leave.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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