Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Staff Backend Engineer

Company: Kalepa

Location: Europe

Posted Dec 09, 2025

This job posting seeks experienced software engineers with expertise in Python, AWS, and distributed systems. It highlights competitive compensation, equity options, and benefits like PTO and stipends, while emphasizing collaboration with a global team and opportunities to work on impactful projects.

Partner Solutions Engineer

Company: Vercel

Location: USA

Posted Dec 09, 2025

This job description outlines a Senior Partner Solutions Engineer role at Vercel, focusing on technical engagements with partners, growth opportunities, and benefits like competitive compensation and flexible work arrangements.

Senior Product Manager - Goodnotes for Desktop

Company: Goodnotes

Location: Europe

Posted Dec 09, 2025

The job posting highlights a Senior Product Manager role focused on enhancing desktop experiences for Goodnotes, requiring expertise in productivity apps, cross-platform development, and user-centered design. The interview process includes meetings with leadership and a hands-on assessment.

Cobalt Core Pentester

Company: Cobalt

Location: USA

Posted Dec 09, 2025

The Cobalt Core seeks skilled pentesters to join a collaborative community focused on security research and vulnerability assessments. The role involves manual penetration testing, teamwork, and contributing to secure software development. Applicants must reside in the USA and demonstrate expertise through certifications and technical assessments.

Account Executive, Mid-Market

Company: Figma

Location: USA

Posted Dec 09, 2025

Figma seeks an Account Executive MidMarket to drive sales, build relationships, and grow their career. The role offers opportunities for professional development, networking, and a competitive compensation package.

Video Content Creator

Company: Cloudbeds

Location: Canada,Ireland,Portugal,Spain,UK

Posted Dec 09, 2025

Cloudbeds seeks a video creator to produce engaging content across platforms, manage social media, and experiment with new formats to enhance hotel tech outreach. The role requires storytelling, strategic thinking, and technical skills to develop high-quality videos and podcasts that drive action and growth.

Growth Account Executive

Company: Webflow

Location: USA

Posted Dec 09, 2025

Webflow is seeking a Growth Account Executive to expand their presence through sales and customer relationships. The role involves building pipelines, maintaining stakeholder relationships, and aligning with cross-functional teams. The company emphasizes innovation, inclusivity, and competitive benefits while promoting a remote-first culture with opportunities for growth and equity.

Business Systems Analyst - Finance (AR Automation)

Company: HubSpot

Location: USA

Posted Dec 09, 2025

This job description outlines a Business Systems Analyst role at HubSpot focused on implementing and owning an AR automation platform. The position requires technical expertise in systems configuration, integration, and optimization, along with collaboration across finance, product, and engineering teams. Key responsibilities include system implementation, workflow automation, data analysis, and continuous improvement of AR processes.

Sr Manager, Marketing Analytics - Breakout Prop

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes crypto innovation with a global team, offering a Senior Marketing Analytics role focused on data infrastructure, analytics, and growth strategies, emphasizing security and education.

Engineering Manager (B2B)

Company: Sprout Social

Location: Poland

Posted Dec 09, 2025

Sprout Social seeks an Engineering Manager to lead a collaborative team, solve complex problems, and contribute to impactful projects. The role offers growth opportunities, competitive compensation, and a supportive work environment.

Senior Software Engineer Backend (Node/Nest)

Company: Trafilea

Location: Argentina,Brazil,Costa Rica,Mexico,Chile

Posted Dec 09, 2025

Trafilea is a tech platform driving AI-powered brand growth with global reach. They offer innovative solutions and competitive roles for experienced developers.

Director - Social & Content

Company: Kraken

Location: USA

Posted Dec 09, 2025

Kraken promotes its mission to accelerate crypto adoption, highlights a global team of experts, and emphasizes innovation in crypto products and security. The job posting seeks a strategic leader to shape social media strategy while celebrating diversity and inclusion.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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