Highly Satisfied Customer Experience Jobs
1,758,502 open positions · Updated daily
Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.
Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.
Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.
Oracle Cloud Solution Architect
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This role involves supporting Oracle Cloud implementations, requiring ERP experience and expertise in financials. It emphasizes collaboration with clients and strategic partnerships to drive innovation.
OneSource Technical Solution Architect
Company: IBM
Location: PETALING JAYA, MY
Posted Dec 09, 2025
The text describes a job role focused on business analysis, tax solutions, and IT process optimization within IBM's Finance and Order to Cash Systems. It outlines responsibilities including requirements gathering, system compliance, and technical training, while specifying educational and technical qualifications.
Industry Consultant-Life Sciences
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role at IBM Consulting involving technical expertise delivery, client collaboration, and project management responsibilities. It specifies educational requirements, industry experience, and skills needed for insurance-related solutions and system impact analysis.
Senior Manager - Employee Data Management
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders. The role requires expertise in process improvement and transformation while fostering a culture of learning and empathy.
PROCESS INNOVATION PROFESSIONAL-LEAD TO CASH
Company: IBM
Location: Gurgaon, IN
Posted Dec 09, 2025
This role involves working with global clients to drive digital transformation using agile methods and AI. Responsibilities include managing accounts receivable and ensuring SLA compliance. Required skills include a bachelor's degree, 6+ years of experience, and proficiency in ERP software. The position emphasizes collaboration, innovation, and career growth opportunities.
General Accounting Professionals
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines the role of a General Ledger Accountant at IBM, including responsibilities like financial record management, reconciliation, and intercompany processing, along with required skills and qualifications.
Tech Support Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
IBM Software Support is seeking passionate interns to join their Technical Support Engineering team, offering opportunities to gain hands-on experience, collaborate with experts, and contribute to client success. The role emphasizes problem-solving, customer satisfaction, and professional growth through AI tools and industry-leading support practices.
Payroll Project Manager
Company: IBM
Location: BUDAPEST, HU
Posted Dec 09, 2025
This role involves creating sustainable project plans for payroll implementations, managing resources, ensuring project goals and timelines are met, and maintaining transparent communication with stakeholders. It requires experience in project management, organizational skills, and a customer-focused approach.
Software Engineer Ruby on Rails (3scale)
Company: IBM
Location: Mulhuddart, IE
Posted Dec 09, 2025
This job description outlines a Software Developer role at IBM, emphasizing opportunities to contribute to API Management development and work with technologies like Docker, OpenShift, and Ruby on Rails. The position requires expertise in software development, testing, and automation, along with collaborative skills in cloud-native and distributed systems environments.
User Researcher - Public Sector
Company: IBM
Location: London, GB
Posted Dec 09, 2025
IBM CIC offers extensive career growth opportunities, a supportive culture, and diverse benefits including training, flexible working, and innovation-focused environments. The role emphasizes collaboration, user research, and professional development in a dynamic industry setting.
Project Manager - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and project leadership. It highlights required skills like Japanese fluency and emphasizes working with strategic partners and technology platforms to drive client impact.
Application Developer-Open Source
Company: IBM
Location: Mysore, IN
Posted Dec 09, 2025
This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines responsibilities, required skills, and growth potential within IBM's ecosystem.