Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Data Engineer-Data Platforms-AWS

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This job description outlines a Data Engineer role at IBM Consulting, requiring expertise in big data technologies like Spark, Hadoop, and Azure cloud platforms. Responsibilities include developing data solutions, building pipelines, and working with cloud ecosystems. Required skills involve experience with Python/Scala, SQL, and tools such as Kafka and DataBricks.

SAP Complex Project Manager

Company: IBM

Location: COPENHAGEN, DK

Posted Dec 23, 2025

This job description highlights a career in IBM Consulting with opportunities to work on hybrid cloud and AI projects globally, collaborate with industry leaders, and leverage IBM's technology platforms. The role emphasizes leadership in SAP project management, cross-functional teamwork, and client success. Benefits include professional growth, training access, and a supportive work environment with global networking opportunities.

Software Developer (UI) AI Center of Excellence

Company: IBM

Location: BANGALORE, IN

Posted Dec 23, 2025

The text describes a job opportunity for an AI and Cloud Software Engineer at IBM's Infrastructure AI Center of Excellence. It outlines core objectives of velocity and safety, responsibilities involving AI development, cloud technologies, and collaboration, along with required skills in AI frameworks, cloud platforms, and programming languages. The role emphasizes innovation, continuous learning, and working in agile environments.

Senior Design Manager - Reporting

Company: HubSpot

Location: Remote

Posted Dec 22, 2025

This job description highlights a mission-driven UX role at HubSpot, emphasizing collaboration, product innovation, and fostering inclusive teams. It outlines opportunities to shape product strategy, work on impactful projects, and contribute to a psychologically safe work environment with competitive compensation.

Project Coordinator Consultant (PMO)

Company: IBM

Location: Aarhus, DK

Posted Dec 23, 2025

This job description highlights a role at IBM's Client Innovation Center involving project coordination and collaboration with clients. It emphasizes opportunities for professional growth, access to training, and a supportive work environment with global networking prospects.

Technical Solution Architect

Company: IBM

Location: Armonk, US

Posted Dec 23, 2025

This job posting outlines a Technical Solution Architect role requiring a Bachelor's degree and experience with specific technologies. It details responsibilities, required skills, and a salary range of $150,550 to $194,500 per year.

Software Engineer Infrastructure

Company: xAI

Location: Palo Alto

Posted Dec 22, 2025

xAI seeks infrastructure engineers to build scalable AI systems, emphasizing innovation, collaboration, and excellence in a flat organizational structure.

Senior SAP Application Integration Consultant

Company: IBM

Location: Cairo, EG

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on long-term client relationships and collaboration, emphasizing hybrid cloud and AI solutions. It highlights the SAP Integration Manager role, requiring expertise in SAP S4HANA processes and cross-functional integration, along with leadership and analytical skills. The company promotes growth, empathy, and innovation in its culture.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical development roles requiring expertise in Java, cloud platforms, and DevOps tools. It highlights opportunities for impactful work with strategic partners and technology ecosystems.

Senior AWS Cloud Full Stack Developer - Defence

Company: IBM

Location: London, GB

Posted Dec 23, 2025

IBM CIC offers extensive career growth, training, and a supportive work environment with benefits like flexible working and professional development opportunities.

Security Consultant - Threat Intel / Threat Hunt

Company: IBM

Location: Pune, IN

Posted Dec 23, 2025

This text describes a career in IBM Consulting focused on cybersecurity roles involving threat detection, incident response, and research. It highlights opportunities for professional growth, collaboration with global clients, and the use of advanced technologies. Requirements include a bachelor's degree, cybersecurity experience, and technical skills in threat hunting and analysis.

Performance Application Engineer Intelligent Factory

Company: Intrinsic

Location: Mountain View

Posted Dec 22, 2025

Intrinsic, part of Alphabet, seeks a Performance Application Engineer to enhance industrial robotics through AI and data. Responsibilities include testing and optimization, requiring expertise in robotics, programming, and automation.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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