Highly Satisfied Customer Experience Jobs

1,758,502 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Machine Learning Manager - PF&O (Recommendations & Forecasting)

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit seeks an Engineering Manager to lead Advertiser Growth efforts, collaborating with cross-functional teams to expand SMB success on the platform. The role emphasizes technical leadership, product innovation, and driving growth through engineering strategies while offering opportunities to impact global advertiser expansion.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, comprehensive benefits, and professional growth opportunities. The position requires specific licenses and experience, with details about work schedules, training, and eligibility criteria provided.

Senior Marketing Analytics Specialist

Company: VSP Vision

Location: USA

Posted Dec 22, 2025

This job description outlines a data analyst role focused on market research, statistical modeling, and business insights. It requires expertise in data analysis, statistical methods, and communication skills. The position offers a salary range of $63,000-$108,675 and emphasizes equal opportunity employment.

Lead Software Engineer

Company: Fortive

Location: USA

Posted Dec 22, 2025

The text describes a software development role requiring collaboration with cross-functional teams, Agile methodology adherence, technical expertise in specific technologies, and mentorship responsibilities. It outlines both team contributions and technical proficiency expectations.

Native German - Customer Service Agent (Non-Voice)

Company: BrickBrands

Location: Romania

Posted Dec 22, 2025

BrickBrands offers remote roles in a global team, emphasizing growth, diversity, and customer support with competitive compensation. The job involves moderating reviews, engaging with users, and maintaining brand guidelines while working with innovative brands in a welcoming environment.

Bilingual Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks bilingual insurance agents with licenses to join a Fortune 100 company offering professional growth, inclusive culture, and competitive benefits. The role involves customer support with flexible hours and comprehensive training, emphasizing teamwork and career development.

Revenue Account Executive (Donor Fundraising)

Company: Code.org

Location: USA

Posted Dec 22, 2025

This job posting outlines the role of a Revenue Account Executive at Code.org, focusing on donor acquisition and partnership development. It details responsibilities, qualifications, and the interview process for a position critical to expanding computer science education access.

Senior People Operations Partner

Company: Vidyard

Location: Canada

Posted Dec 22, 2025

Vidyard seeks a Senior People Operations Partner to enhance employee experiences through AI-driven HR processes. The role involves managing employee lifecycle, leading People programs, and leveraging technology for operational excellence. The company offers competitive benefits, flexible work, and a culture focused on innovation and customer obsession.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 22, 2025

This job posting seeks licensed insurance professionals for a customer service role with competitive pay, training, and benefits. It emphasizes company values, growth opportunities, and flexible work arrangements while outlining qualifications and responsibilities.

Sr. Big Data Engineer

Company: Databricks

Location: India

Posted Dec 22, 2025

This job description outlines a Sr Big Data Engineer role focusing on client engagements with big data challenges using Databricks Platform. Responsibilities include data engineering, architecture guidance, and cloud technology integration. Requirements emphasize experience with Apache Spark, Kafka, and cloud platforms like AWS/GCP.

Product Manager - DC/DC Converter

Company: SMA America

Location: USA

Posted Dec 22, 2025

This job description outlines the role of a Product Manager DCDC Converter, emphasizing responsibilities in product lifecycle management, cross-functional collaboration, and market analysis. It highlights required qualifications, specialized skills, and offers details about salary range, benefits, and career development opportunities.

Data Science Manager - User Growth

Company: Reddit

Location: USA

Posted Dec 22, 2025

Reddit is expanding their Data Science Team and seeking an experienced manager to drive user growth through analytics. The role involves collaboration with cross-functional teams and offers comprehensive benefits including healthcare, equity, and flexible work arrangements.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

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