Highly Satisfied Customer Experience Jobs

1,759,549 open positions · Updated daily

Highly Satisfied Customer Experience (CX) roles are the core of the shift toward data‑driven, omni‑channel service. Firms that top Net Promoter Score rankings now devote 25% more budget to CX talent, fueling a 30% year‑over‑year hiring surge in this space.

Within the CX spectrum you’ll find positions such as CX Analyst, CX Manager, Customer Success Manager, Voice of Customer Lead, and CX Automation Engineer. Typical duties include dissecting CSAT and NPS data with SQL, mapping journey stages in Salesforce Service Cloud, deploying AI chatbots on Intercom, and designing feedback loops in Medallia. Mastery of Zendesk, Mixpanel, and Python for predictive sentiment analysis is often a prerequisite.

Salary transparency is critical for CX professionals because their work directly influences customer loyalty metrics that drive revenue. Clear pay scales foster trust, help candidates benchmark against industry standards, and reduce turnover by aligning compensation with impact on service KPIs.

Senior Fullstack Engineer

Company: Typeform

Location: Spain

Posted Dec 06, 2025

Typeform is a fully remote company seeking a Senior Fullstack Engineer to shape and evolve their Echo Design System. The role involves building and maintaining fullstack features, designing scalable APIs, improving dev workflows, and collaborating with design. The ideal candidate has experience with JavaScript/TypeScript, React, Node.js, PostgreSQL, and CICD pipelines.

Associate Solutions Consultant

Company: Figma

Location: USA

Posted Dec 06, 2025

Figma is seeking a solutions consultant to support their commercial segment and drive growth within the region. The role involves partnering with sales teams, building relationships, addressing security concerns, and creating content to delight customers. The ideal candidate should have 2+ years of experience in presales and postsales, excellent communication skills, and familiarity with the enterprise SaaS ecosystem.

Web Designer (Marketing-Focused)

Company: Outliant

Location: Anywhere

Posted Dec 06, 2025

Ignite Visibility is an award-winning digital marketing agency that delivers best-in-class results through bold thinking and strategic digital solutions. They have recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values innovation, ingenuity, and empowers team members to push boundaries and deliver seamless digital experiences.

Software Engineer - Deployment Infrastructure

Company: Vercel

Location: USA

Posted Dec 06, 2025

The role is a Senior Infrastructure Engineer position on the CICD team at Vercel. The engineer will own and evolve the infrastructure that powers Vercel's build and deployment lifecycle, design and operate high-performance microservices, lead projects end-to-end, collaborate across teams, shape the long-term vision of CICD, participate in the oncall rotation, contribute to the open-source community, and write clean, efficient, tested, and well-documented code. The ideal candidate has 6+ years of experience designing, building, and operating backend applications and distributed systems at scale, strong proficiency in JavaScript/TypeScript, cloud infrastructure (AWS), and infrastructure as code (Terraform), a track record of end-to-end ownership, skilled at cross-team collaboration, comfortable setting direction and defining architectural standards, experienced in mentoring and elevating others, and curious, eager to learn, and motivated to push the boundaries of modern software development.

Sr. Staff Software Engineer - Pay Group Engineering

Company: Gusto, Inc.

Location: USA

Posted Dec 06, 2025

Gusto is hiring experienced engineers to join their teams working on core platform capabilities, improving existing systems for extensibility and scalability, and building the future of Gusto's Payroll system. The role involves guiding projects end-to-end, influencing feature specs, executing on projects, and maintaining code that powers core experiences. The Payroll team is the beating heart of Gusto's business, ensuring employees are paid accurately and on time while maintaining compliance with complex regulations.

Senior Backend (Go) Engineer, Gitlab Delivery - Operate

Company: GitLab

Location: North America,Latin America,EMEA

Posted Dec 06, 2025

The role of a Senior Backend Engineer on the GitLab Operate team involves focusing on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure tooling and automation. The team works across various components like Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit, and the GitLab Operator to ensure easy deployment, security, and scalability across diverse environments and major cloud providers. The role requires collaborating with multiple teams and providing technical leadership.

Manager - Sales Enablement

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Manager of Sales Enablement involves designing and running programs to improve seller readiness, message consistency, and deal execution quality. The responsibilities include building onboarding programs, launching ongoing enablement, creating field assets, enabling managers to coach, building data loops, defining indicators, partnering with Product Marketing and SE leadership, and deploying AI where appropriate. The ideal candidate should have 6+ years in sales enablement and/or B2B SaaS sales, expertise in MEDDPICC and Command of the Message frameworks, strong facilitation and storytelling skills, program and project management experience, proficiency with GTM technologies, a data-informed mindset, and the ability to build cross-functional relationships.

Analytics Engineer (L5) - Media Science DSE

Company: Netflix

Location: USA

Posted Dec 06, 2025

The text describes Netflix's global entertainment services and a job opening for a Senior Analytics Engineer. It outlines responsibilities, required skills, and company benefits, presenting a professional and informative overview of the role and organization.

Associate Support Engineer

Company: GitLab

Location: North America,Latin America

Posted Dec 06, 2025

The role of Support Engineering at GitLab involves working closely with engineering and product teams to support customers, troubleshoot issues, and contribute to the codebase and documentation. The team collaborates with various departments to build new features, fix bugs, and improve the product. The role requires technical skills, problem-solving abilities, and effective communication.

Junior Campaign Manager

Company: Canonical

Location: EMEA

Posted Dec 06, 2025

Canonical is seeking a Junior Campaign Manager to join their Marketing team. The role involves setting up and monitoring paid campaigns, building automation and AI for ad performance, and developing the adtech stack. The ideal candidate should have experience with ad platforms, campaign tracking, lead generation, AB testing, and data-driven decision making. The position is fully remote in the EMEA region.

Head of Presales Engineering

Company: Lumos

Location: USA

Posted Dec 06, 2025

The role of Head of Pre Sales Engineering at Lumos involves leading and scaling the presales team, hiring and mentoring SEs, building the SE operating system, owning demo and POV strategy, partnering with sales leaders, building field assets, creating feedback loops, collaborating with RevOps, and modeling an inclusive culture. The ideal candidate should have 10+ years of B2B SaaS pre sales experience, domain fluency, proven lift in technical win rate, mastery of MEDDPICC, operational rigor, excellent communication skills, and the ability to travel as needed.

Sr. Machine Learning Engineer

Company: Typeform

Location: Germany,Ireland,Netherlands,Portugal,Spain,UK

Posted Dec 06, 2025

Typeform is a fully remote company with a Data & Insights team focused on making data actionable through reports, dashboards, and AI/ML models. The role is a Machine Learning Engineer position, responsible for designing, developing, and deploying scalable ML systems to deliver personalized experiences. The ideal candidate should have 4+ years of experience in building and deploying ML models, strong proficiency in Python and ML frameworks, experience with AWS cloud, Kubernetes, Docker, and ML lifecycle management tools like MLflow.

Frequently Asked Questions

What are the typical salary ranges for Highly Satisfied Customer Experience roles by seniority?
Entry‑level CX Analyst earns between $60k‑$80k; mid‑level CX Manager commands $90k‑$120k; senior CX Director sees $140k‑$170k; VP or Chief CX Officer roles can exceed $200k with bonuses tied to NPS growth.
Which skills and certifications are required for Highly Satisfied Customer Experience positions?
Core proficiencies include Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, Medallia Certified CX Analyst, and data analysis with SQL or Python. UX design knowledge and experience with Mixpanel or Amplitude analytics strengthen candidacy.
Is remote work available for Highly Satisfied Customer Experience roles?
Yes—many leading companies like Zendesk, HubSpot, and Shopify offer fully remote or hybrid CX positions, allowing teams to collaborate on journey mapping and AI bot training from any location.
What are the typical career progression paths in Highly Satisfied Customer Experience?
A common trajectory is CX Analyst → CX Manager → CX Director → VP CX. Alternatively, a CX Automation Engineer may progress to Lead Automation Engineer, then to CX Ops Lead or Chief Automation Officer.
What industry trends are shaping the future of Highly Satisfied Customer Experience?
The sector is moving toward AI‑driven self‑service, hyper‑personalized real‑time journeys, integration of voice assistants, and real‑time sentiment dashboards that link customer feedback directly to revenue metrics.

Related Pages